Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Clinique de chirurgie plastique

Écrit par l'entreprise

Yeşilköy Medical Center was established in 2018 on the European side of Istanbul with the aim of providing healthcare of international standards. It offers comprehensive Plastic Surgery, Dental Treatments & Hair Treatments services backed by expertise, state-of-the-art technology, and a patient-centered approach.


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

11 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 57 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I had dental treatment at Yeşilköy…

I had dental treatment at Yeşilköy Medical Center in 2023, where I was clearly told that my treatment included a 5-year warranty.

In 2026, my dental bridge broke. When I contacted the clinic, they initially confirmed that the issue was covered under warranty. However, shortly after, they changed their position and refused to honour it, claiming I needed to provide warranty paperwork that was never given to me in the first place.

Despite explaining this and providing message evidence of what I had been told, I was left with no real choice but to pay again for treatment. I felt pressured into making this payment, especially as I was already there and in need of urgent care.

This experience has been extremely disappointing. What was originally presented as a reliable, guaranteed treatment turned into a situation where promises were not honoured.

I would strongly advise others to ensure they receive all warranty documentation in writing before proceeding, and to be cautious about relying on verbal or informal assurances!!!!!! THIS PEOPLE ARE NOT TO TRUST!!!!!!! Avoid them at all costs!!!!!!

13 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

همسرم قربانی این کلینیک است

همسرم قربانی این کلینیک است. قبل از عمل متوجه شده بودم که اژاقهای ریکاوری این کلینیک خیلی تمیز و مجهز نیستند و بخصوص توالت نفرات همراه یا بازدید کنندگان در راهرو در تمام یک هفته ای آنجا بودیم آب نداشت. ولی من به آن توجه کافی نکرده بودم . این علامت واضحی از پایین بودن کیفیت خدمات این کلینیک بود و اگر توجه کرده بودم با انجام عمل جراحی در انجا مخالفت میکردم. درست شب پس از عمل هم نه تنها پرستاران بسیار کم تجربه از همسرم مراقبت کردند بلکه در تعویض ملحفه ها اهمال میکردند و حتی در یاعت حدود 2 نیمه شب حدود یکساعت و نیم من هر چه زنگ احضار پرستار کشیک را فشار میدادم او در سر کشیکش حضور نداشت و بعد از یکساعت و نیم که برگشت متوجه شدم در جایی بدور از آنجا خواب بوده. من از این واقعه با تلفنم ویدئو رکورد کردم که مدیریت کلینیک از اینکار من بسیار عصبانی شده بود. حتی جراح یا پرستار نمیتوانستند یک قیچی مخصوص بریدن نخ های بخیه در ان کلینیک پیدا کنند ولی با حق بجانبی زیاد من را فرستادند تا برم از داروخانه های اطراف بخرم!!!!

به هر حال آنها یک جراح را برای درمان همسرم که قبلاً شکایات زیادی از او در این کلینیک شده و در وزارت دادگستری ترکیه هم پرونده ی محکومیت داشت معرفی کردند. و درست بعد از عمل، ما با همان تجربیات بدی روبرو شدیم که خیلی دیر در شبکه های اجتماعی به آنها توجه کردیم. البته چند ماه بعد نیز کلینیک قرارداد با جراح را لغو کرده و او را اخراج کرده است، اما هیچ مسئولیتی در قبال اتفاقات بدی که برای همسرم افتاده است، بر عهده نگرفته است. علاوه بر این، در این بین، مدیریت کلینیک تغییر کرده و مدیریت جدید مسیولیت خرابکاری هایی که در زمان مدیریت سابق روی داده است را به عهده نمیگیرد ضمن این که دیگر هیچ اثری هم از مدیریت سابق در روی کره ی زمین نمیتوانم پیدا کنم. ظاهرا آنها پول شما را می‌گیرند و بین خودشان تقسیم میکنند ولی سپس به آنچه برای شما اتفاق می‌افتد توجه نمی‌کنند. بخصوص خانم رابط بین ما و کلینیک بنام خانم م. س. رفتارش قبل و بعد از دریافت پول بسیار متفاوت بود. قسم بقراط هم برای جراحان آنها فقط شوخی بیش نیست.
وقتی که همسرم را از اطاق عمل به اطاق ریکاوری آوردند متوجه شدم کلک خوردیم چون زمان جراحی که قرار بود بیش از 4 ساعت طول بکشد نه تنها فقط یکساعت و نیم طول کشیده بود بلکه هیچکدام از قولهایی که جراح مربوطه قول داده بود انجام نشده بود با این وجود همسرم همچون یک سرباز زخمی جنگی سراپا پر از زخم و خونریزی بود که اثار آن تا امروز و بعضی هایش تمام عمرش با او خواهد ماند. پاسخ دکتر هم در مقابل این اهمال بسیار حیرت آور بود. او گفت از 5000 یورویی که ما به کلینیک پرداخت کرده بودیم او فقط 500 یورو دریافت کرده و به همین دلیل او هم به اندازه ی 500 یورو عمل کرده است

4 avril 2025
Avis spontané
Logo de Yeşilköy Medical Center

Réponse : Yeşilköy Medical Center

جناب آقای رضا،

در ابتدا مایلیم تأکید کنیم که از بابت تجربه‌ای که همسر شما پشت سر گذاشته‌اند، صمیمانه متأسف هستیم. مطالبی که مطرح کرده‌اید شامل ادعاهایی بسیار جدی است و ما کاملاً آگاه هستیم که هر بیمار و همراه او باید در تمام مراحل درمان، احساس امنیت، دریافت اطلاعات صحیح و برخوردی همراه با دقت و احترام داشته باشند.

مواردی که در نظر شما درباره روند مراقبت، عملکرد پرستاری، شرایط بهداشتی، کمبود تجهیزات، تفاوت میان اطلاعات ارائه‌شده پیش از عمل و وضعیت ایجادشده پس از عمل، و همچنین نحوه ارتباط و پیگیری مطرح شده‌اند، همگی از جمله موضوعاتی هستند که باید با دقت کامل بررسی شوند. نارضایتی بیمار یا از بین رفتن حس اعتماد در طول روند درمان، موضوعی نیست که از نظر ما قابل چشم‌پوشی باشد.

اینکه اشاره کرده‌اید نتیجه نهایی با انتظارات و وعده‌های مطرح‌شده تفاوت داشته، به‌روشنی نشان می‌دهد که شما و همسرتان تا چه اندازه از این روند آسیب دیده و فرسوده شده‌اید. ما ناراحتی، خشم و ناامیدی شما را در چنین شرایطی درک می‌کنیم. در تجربه درمانی، اعتماد، شفافیت، اطلاع‌رسانی منظم و مسئولیت‌پذیری از اصول اساسی هستند.

برای اینکه موارد مطرح‌شده از سوی شما به‌درستی ارزیابی شوند، لازم است این روند بر اساس سوابق رسمی و در صورت وجود، بررسی‌های داخلی مرتبط، با جزئیات کامل مورد رسیدگی قرار گیرد. تغییر در مدیریت، نباید به معنای نادیده گرفتن شکایات جدی مطرح‌شده از سوی بیمار باشد.

بنابراین، در صورتی که نام و نام خانوادگی بیمار، تاریخ انجام عمل، و اطلاعات یا مستندات مرتبط را از طریق کانال رسمی با ما در میان بگذارید، این امکان فراهم خواهد شد که موضوع توسط واحدهای مسئول با دقت بررسی شود. شما می‌توانید از طریق شماره **+90 542 599 01 85** با ما در تماس باشید.

بازخورد شما برای ما مهم است و بار دیگر از نارضایتی و شرایطی که تجربه کرده‌اید، ابراز تأسف می‌کنیم.

Trustpilot examine cet avis conformément à notre procédure de signalement.

Noté 1 sur 5 étoiles

Very disappointing experience at…

Very disappointing experience at Yesilkoy Medical Center with dentist Kobra.
On January 8, 2026, I removed crowns that had been done in Canada and had lasted 15 years without any issues. I trusted this clinic to replace them, expecting professional and durable work. Instead, the first crown fell out after only 19 days, and the second crown fell out on March 22, 2026 — less than 3 months later.
This caused me pain, difficulty chewing, and significant inconvenience. Having crowns fail so quickly meant stress, discomfort, and worrying about eating normally. Dental work like this should last and should not create problems so soon after treatment.
For expensive dental work, this is unacceptable. My previous crowns lasted 15 years, so this result was extremely disappointing and far below what I expected.
Based on my experience, I did not feel confident that long-term quality and patient care were the clinic’s priority. If you are considering major dental treatment, I strongly recommend comparing other clinics carefully, because paying more for reliable quality elsewhere may save you from bigger problems later.

8 janvier 2026
Avis spontané
Logo de Yeşilköy Medical Center

Réponse : Yeşilköy Medical Center

We are truly sorry to hear about your experience and the inconvenience you have described. Patient comfort and long-term treatment success are very important to us, and we take feedback like yours seriously.

Following your report, our team promptly reached out to you and offered a full evaluation and complimentary correction of the crowns to resolve the issue. Unfortunately, we understand that returning to Turkey from Canada involves significant travel costs, which made it difficult for you to accept this solution.

While dental restorations are designed to be durable, in rare cases complications such as crown dislodgement can occur due to various clinical factors. In such situations, our priority is always to provide corrective treatment and ensure patient satisfaction.

We regret that we were not able to complete the follow-up care in your case, and we remain open to assisting you in any way possible. Please feel free to contact us if you reconsider or if there is any alternative solution we can explore together.

We wish you the best and hope your dental concerns are resolved quickly.

Noté 1 sur 5 étoiles

WARNING FOR ALL RUSSIAN-SPEAKING AND…

WARNING FOR ALL RUSSIAN-SPEAKING AND FOREIGN CITIZENS!!!!!
I am addressing everyone who is considering surgery at the medical institution registered as Yesilkoy Tip Merkezi in Istanbul (Turkey), which actively promotes itself on social networks as an international medical tourism, plastic surgery, and dentistry center, positioning itself as a high-level clinic for foreign patients.
My experience with this clinic was extremely shocking and deeply disappointing.
I refused three scheduled surgeries after witnessing serious and gross violations during my partner’s operation, whom I personally recommended this clinic to and who flew with me.
After what I saw, I could not risk my own health.
I personally stayed in the “postoperative recovery room”, which, in my opinion, does not meet international safety and equipment standards. The environment, patient monitoring, and organization of the process did not create a sense of medical security.
During my stay in the postoperative unit, I also observed:
— A nurse using a mobile phone in the sterile zone;
— Absence of masks on some staff members;
— Employees with long loose hair in the operating area;
— Lack of strict sterility control;
— In my observation, some staff members did not properly use medical gloves. Some had long artificial nails (approximately 5 mm), which contradicts basic sanitary requirements.
I clarified in advance who would perform my surgery, and I was informed of the doctor’s name and told that he held the title of “professor of medicine”. HOWEVER, clients are told in advance that the operation will be performed by a “professor”, which is a marketing tactic used to gain patient trust!!
This claim is not true — none of the doctors in this clinic have the academic title of professor of medicine, which was verified on the official portal of the T.C. Ministry of Health!!!! This creates the impression of marketing deception of patients!! THIS IS OUTRAGEOUS.
I ALSO EMPHASIZE: the institution does not have a full resuscitation (intensive care) unit. This information was deliberately hidden from me and my partner in advance. If we had known this before flying, we would have immediately refused to travel to this clinic.
When performing operations under anesthesia, the presence of a resuscitation unit is critically important!! At any moment during any surgery, an unexpected situation may occur — reaction to anesthesia, bleeding, sudden blood pressure drop, or anaphylactic shock. In such moments, every second counts. The absence of an in-house intensive care unit and medical emergency team significantly increases the risk to the patient.
After we demanded compliance with legal requirements regarding postoperative care and announced our intention to file a complaint with the Ministry of Health, threats began to be made against us. We were told that deportation procedures could be initiated and that they would report me to Interpol, which I consider psychological pressure and unacceptable intimidation.
I consider such actions an attempt to intimidate a patient for defending their legal rights. I was forced to document all threats and report to the competent authorities to protect my rights and investigate these acts of pressure.
I officially state that this review reflects my personal experience with this clinic.
I urge all patients to carefully research information before choosing a medical facility and to protect their rights in case of any violations of medical standards and ethical norms.
Take care of your health and be extremely cautious when choosing a clinic.

4 mars 2026
Avis spontané
Logo de Yeşilköy Medical Center

Réponse : Yeşilköy Medical Center

We respectfully reject the allegations and characterization made in this review.

No procedure outside medical rules or legal requirements was carried out, and no fee different from what had been offered and agreed was charged. Patient safety has always been our priority throughout the entire process.

It is important to clarify that the reviewer’s own procedure was not accepted by our team due to medical concerns related to a pacemaker. This decision was made solely out of concern for patient safety. If we were the kind of institution being described, we would not have refused a procedure on health grounds in order to avoid putting a patient’s life at risk.

We also believe that several statements in this review are misleading and do not reflect the full facts of the case. Because the matter has now become subject to legal proceedings, we have submitted our evidence to the relevant authorities, including the Ministry of Health, and a counterclaim has been filed before the competent court in Istanbul.

For this reason, and out of respect for the legal process, we will wait for the official outcome rather than continue a public argument here.

Regards.

Noté 1 sur 5 étoiles

Unfortunately

Unfortunately, my experience with this clinic was deeply disappointing and concerning, particularly due to a serious lack of professionalism, responsibility, and respect for the patient.
I chose this clinic not because of price, but because I believed I would receive transparent, trustworthy, and professional medical care. However, after several exchanges and after travel arrangements had already been made, I was informed that the information regarding costs previously provided by their assistant was incorrect.
What is most alarming is not only the mistake itself, but how it was handled. The assistant later stated that he was aware of the error and still continued communicating with me, justifying the situation by saying that it would have been “worse” if I had only been informed once I arrived at the clinic. This argument is unacceptable. A worse hypothetical scenario does not excuse the actual mistake, nor does it diminish responsibility for providing incorrect information in the first place.
This response felt dismissive and invalidating, minimizing their own actions instead of acknowledging the impact such errors have on patients — emotionally, financially, and psychologically. In healthcare, accuracy, accountability, and empathy are not optional; they are essential.
I am sharing this review so that other patients are aware and can make informed decisions. My hope is that the clinic reflects seriously on its internal communication, staff training, and approach to patient care, so that no one else has to go through a similar experience.
Transparency, responsibility, and respect should be the foundation of any medical institution.

24 janvier 2026
Avis spontané
Logo de Yeşilköy Medical Center

Réponse : Yeşilköy Medical Center

Thank you for sharing your feedback.

We would like to respectfully clarify that, after reviewing the full communication records, we do not accept the situation as it has been presented here. According to our records, important accommodation-related information regarding an additional accompanying person was not shared with us from the beginning and was introduced at a very late stage of the process. This naturally affected the planning and communication.

Despite this, our team remained in contact throughout the process and did its best to assist within the available conditions. We also note that the patient ultimately proceeded with treatment at our clinic.

We understand that misunderstandings during planning can be frustrating, especially in an international treatment journey. However, we believe it is important that the full context is considered, including the information shared with us at different stages of communication.

We always aim to improve our internal communication and patient coordination, and we thank you for your feedback.

Noté 5 sur 5 étoiles

would like to express my heartfelt…

would like to express my heartfelt gratitude to the entire hospital, and especially to Dr. Beyhan and medical assistant Dr. Izzet. They performed my abdominoplasty and 360 liposuction with incredible precision, calmness, and genuine care. From the very first moment, I felt I was in safe hands — they explained everything clearly, prepared me wonderfully for the procedure, and made me feel confident and protected throughout the whole experience.
I also want to give special thanks to assistant-translator Leyla Guler, who was by my side during the entire process. Her support, patience, and warm attitude meant the world to me. She helped me with every detail, translated whenever I needed it, and made sure I understood everything perfectly. Her presence brought me comfort and peace at a time when a person needs understanding and kindness the most.
The whole team was incredibly attentive and caring — from the doctors to the medical staff. Everything was well-organized, clean, professional, and truly high-level. The surgery went perfectly, my recovery has been smooth, and the results are beyond what I expected. I feel truly transformed — more confident, happier, and deeply grateful.
I wholeheartedly recommend this hospital and the exceptional specialists who work there! They don’t just do their job — they provide care, support, and genuine respect to every patient.

25 novembre 2025
Avis spontané
Logo de Yeşilköy Medical Center

Réponse : Yeşilköy Medical Center

Thank you so much for your kind and heartfelt words.

We are truly happy to hear that you felt safe, well cared for, and supported throughout your journey with us. Your trust means a great deal to our entire team.

Dr. Beyhan, Dr. Izzet, and Leyla will be especially touched by your lovely feedback. We are very proud to know that their professionalism, care, and dedication made such a positive difference in your experience.

It also means a lot to hear your appreciation for our wider medical team, organization, and patient care approach. Our goal is always to ensure that every patient feels informed, respected, comfortable, and in safe hands from beginning to end.

We are delighted that your surgery and recovery process went smoothly and that you are happy with your results. Wishing you continued health, happiness, and confidence in this new chapter.

Thank you once again for your trust and recommendation.

Noté 3 sur 5 étoiles

My best experience was with Bamba.

My best experience was with Bamba.
Due to the fact that I like everything to be planned and it was not that easy at first ….. until I met my personal translator and planner. Bamba stepped in with his understanding and professional approach. He will hear you out and make your medical vacation successful, planned and will help you to avoid as many mistakes as he possible could.

25 septembre 2025
Avis spontané
Logo de Yeşilköy Medical Center

Réponse : Yeşilköy Medical Center

Thank you very much for your kind feedback.

We are delighted to hear that Bamba made such a positive difference in your experience. Planning and coordination are such important parts of any medical journey, and we are very happy to know that his understanding, professionalism, and supportive approach helped you feel more comfortable and confident throughout the process.

Your words mean a lot to us, and we will be sure to share your lovely comments with Bamba and the rest of our team.

Thank you again for your trust. We wish you continued health and happiness.

Noté 1 sur 5 étoiles

Worked 1 Month, No Payment

I worked at this company in Istanbul for a full month, but they never paid me my salary. Despite completing all my responsibilities and trying to resolve the issue directly, I received no payment.

This is extremely unprofessional and unfair to employees. Companies should respect the time, effort, and trust that people invest in their work. Failing to pay workers not only damages the reputation of the business but also discourages others from working with them.

I hope they take responsibility and correct this, because no professional should have to go through such an experience.

29 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Worked 1 Month, No Payment

I worked at this company in Istanbul for a full month, but they never paid me my salary. Despite completing all my responsibilities and trying to resolve the issue directly, I received no payment.

This is extremely unprofessional and unfair to employees. Companies should respect the time, effort, and trust that people invest in their work. Failing to pay workers not only damages the reputation of the business but also discourages others from working with them.

I hope they take responsibility and correct this, because no professional should have to go through such an experience.

29 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

FAKE positive reviews! WARNING – scammers!

SAHTEKARLIK, YALAN, REZALET!
Ocak 2025’te bu “klinikte” göğüs büyütme ve dikleştirme ameliyatı için İstanbul’a geldim. Ancak sadece büyütme yapıldı, dikleştirme hiç uygulanmadı! Parayı aldıktan sonra her şey değişti — önce tatlı diller, sonra tamamen sessizlik.

Cevap yok, açıklama yok, ilgi yok. Operasyon sonrası beni tamamen görmezden geldiler.

Klinik kelimesini kullanmak bu yere hakaret olur! İçerisi pislik içinde, hijyen sıfır, ortam kokuyor. Personel kaba, sorumsuz, ilgisiz. Orada hasta değil, sadece para kaynağısınız.

Ödemeden sonra sağlığınız umurlarında değil. Sizi keserler ama ödediğiniz işlemi yapmazlar. Sadece göstermelik hizmet, yalanlar ve bir an önce evine gönderme derdindeler!

Koridorlarda neden sadece kedilerin dolaştığı artık çok net — hastalar yok çünkü HERKES KORKUYOR!

Bu yer sadece Türkiye için değil, tıp dünyası için de UTANÇTIR!
Buraya adım atmayın! Kendinizi riske atmayın!

21 janvier 2025
Avis spontané
Logo de Yeşilköy Medical Center

Réponse : Yeşilköy Medical Center

Dear Olena Sobol,

Thank you for sharing your feedback. However, we would like to state that we do not accept many of the allegations made in your review.

Throughout the process, several solutions and evaluation options were offered to you, but these proposals were not accepted by you. Despite this, our team continued to communicate with you and tried to provide support in order to address your dissatisfaction.

We value every patient’s feedback. At the same time, we believe that such matters should be evaluated not only through one-sided claims, but together with the full communication records and the solutions that were offered during the process.

Kind regards.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus