Yo-Yo DESK® Avis 

538
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Had some problems with delivery/chip on the desk top but they were so brilliant at sorting the problem (and completely over-delivering when they did) that they still get 4 stars. Plus the desk is bril... Voir plus

Noté 5 sur 5 étoiles

Bought the Yo-Yo small size desk as flatpack self assembly. Took about 90mins to build but was quite easy with clear instructions. Feels solid, works very well and feeling the benefits of being able t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have had a Yo-Yo desk pro for almost 5 years now and it has been a wholly positive change in how I work. My chiropractor has commented on my improved posture and neck issues and I am certain that th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From first contact with the lady that answered the phone (I’m very sorry, I can’t remember your name but you were lovely and helpful!) to David Rolfo who gave incredible help with my query, to the act... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de bureau
  2. aussi dans
  3. Entreprise de conception des bâtiments
  4. Fabricant de meubles

Écrit par l'entreprise

Yo-Yo DESK® is the UK's leading provider of premium height-adjustable desks and Ergonomic Office Furniture, helping to transform static workplaces into active, healthier environments. Our award-winning Standing Desks, Desk Converters, Laptop Standing Desks and SMART Desks support Wellness, Productivity, and Movement throughout the workday. Trusted by thousands and recognised with the "Best Buy" Standing Desk award by The Telegraph, our office desks combine durability, style, and smart functionality - backed by an Expert Installation and a 30-day money-back guarantee. We offer Free Delivery and Expert Installation, if you need furniture for the office or a home office desk, we have everything you need. Why Choose Yo-Yo DESK®? #1 UK brand for Height Adjustable Desks Designed & Made in Britain using sustainable materials Fast 1–2 day UK delivery Expert Customer Support and Installation Powered by the YO-YO WELLNESS® App for better health outcomes Join the sit-stand movement. Browse our range and discover how Yo-Yo DESK® is redefining the modern workplace—one Height Adjustable Desk at a time.

The UK’s Favourite Range of Standing Desks

Écrit par l'entreprise

Work Smarter. Work Healthier
Yo-Yo DESK® is a pioneer in sit-stand desks, offering the UK’s favourite range of high quality and affordable standing desks and active solutions. From desk risers to SMART electric standing desks, we have been supplying healthy active working solutions for both office and home office workspaces since 2014.

Free Delivery and Free Installation

Free Next Day Delivery

Free Next Day Delivery
We offer Free Next Delivery, take away the worry and expense, all our orders are sent fully tracked direct to your door

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

538 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(538)

25 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Dealt with problems brilliantly; great desk

Had some problems with delivery/chip on the desk top but they were so brilliant at sorting the problem (and completely over-delivering when they did) that they still get 4 stars. Plus the desk is brilliant.

20 mai 2026
Noté 4 sur 5 étoiles

Desktop damaged

Desktop was damaged twice but their response was immediate & positive.
Third time pre checked & personally delivered by their own fitters.

9 juin 2026
Noté 5 sur 5 étoiles

Good product

Good product. Easy to use, easy to assemble. Very pleased

6 mai 2026
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Réponse de Yo-Yo DESK®

Thank you for your review.

We are really pleased to hear that you are happy with your Yo-Yo DESK® 80-SLIM and found it easy to assemble and use.

It is great to know the product is working well for you, and we appreciate you taking the time to share your feedback.

Kind regards,
Yo-Yo DESK®

Noté 5 sur 5 étoiles

Very helpful with a broken delivery

I had a desk arrive with one leg which wouldn't go up. While it took a while to sort (in part because my email broke in the middle of this process), they replaced the desk and even had a fitter come out to disassemble the old desk and put the new one together, so we would know it was working before they left. Very helpful!

11 mai 2026
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Réponse de Yo-Yo DESK®

Thank you for taking the time to leave this review.

We are sorry that your desk did not arrive in perfect working order, and we appreciate your patience while we worked through the issue with you. We are pleased that we were able to replace the desk and arrange for a fitter to attend, remove the original desk and assemble the replacement so everything could be checked properly before they left.

We always want customers to feel supported when something goes wrong, so it is great to hear that the final outcome was a positive one.

Thank you again for your understanding and for choosing Yo-Yo DESK®.

Kind regards,
Yo-Yo DESK®

Noté 1 sur 5 étoiles

#AC-13472 Ordered the Desk Ultima on 20th May

Ordered the Desk Ultima on 20th May. The product wasn't due for release until the 26th, which was fine. After that date passed with no shipping update, I contacted support.

I received a response on 1st June explaining the order had missed its dispatch window due to warehouse issues, but that it had been prioritised and was being sent that day, with tracking to follow.

Four days later — nothing. No tracking, no dispatch confirmation, no reply to my follow-up sent on 3rd June.

The communication has been the real issue here. One apology email followed by complete silence isn't good enough, especially when you've explicitly told a customer their order is on its way. Still waiting. Not sure the cost of these items can be justified based on the delivery estimates.

20 mai 2026
Avis spontané
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Réponse de Yo-Yo DESK®

Hi Alex,

Thank you for your review. We are genuinely sorry that your order has not been handled as it should have been.

You are right to raise the communication issue. Your order was delayed following the release date, and although we did make contact to explain the situation, we accept that the follow-up communication was not good enough. Once a customer has been told an order is being prioritised, they should not have to chase again for updates.

As discussed with you directly, part of our desktop stock was affected by a warehouse issue, and unfortunately your desktop was one of the items impacted.
We appreciate your patience and the opportunity to put this right. We have also taken your comments seriously internally, particularly around communication when an order is delayed.

Kind regards,
Yo-Yo DESK®

Noté 5 sur 5 étoiles

Better than i could have hoped for .

Customer service was speedy and very good, and i am a very happy customer.

The build quality is exceptional and it's very easy to use. Despite it's strength the gas dampers make light work of raising and lowering. Height range is perfect and it has transformed my working experience.

27 mai 2026
Avis spontané
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Réponse de Yo-Yo DESK®

Thank you for taking the time to leave such a fantastic review.

We’re delighted to hear the desk has exceeded your expectations and made such a positive difference to your working experience.

It’s great to hear your comments on both the build quality and ease of use — we put a huge amount of focus into creating products that feel premium, reliable, and effortless to use every day. The smooth lifting action and ergonomic height range are exactly what we designed the desk to deliver.

Thank you again for choosing Yo-Yo DESK® and for supporting our business. We genuinely appreciate it.

Healthy Regards,

The Yo-Yo DESK® Team

Noté 5 sur 5 étoiles

Amazing service, delivery and product

Amazing service (realized i clicked the wrong colour and they changed it straight away), so quick to deliver and great product - exactly as described and was up and running no more than 10 minutes. Purchased the Yo Yo Desk Slim (desk converter) - single monitor in white (which by the way actually fits both my monitors)

15 mai 2026
Avis spontané
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Réponse de Yo-Yo DESK®

Hi Terry

Thank you so much for taking the time to leave such a fantastic review.

We’re really pleased we could quickly sort the colour change for you and get everything to you without delay. It’s even better to hear your new Yo-Yo DESK Slim is up and running in under 10 minutes—and that it’s comfortably handling both monitors!

Thank you again for choosing Yo-Yo DESK®, and welcome to the growing Yo-Yo community.

Healthy Regards,The Yo-Yo DESK® Team

Noté 5 sur 5 étoiles

Great product!!

1 avril 2026
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Réponse de Yo-Yo DESK®

Hi there

Thank you for your fantastic review.

We’re delighted to hear you’re enjoying your new Yo-Yo ERGO Stool. Designed to keep you moving, engaged, and comfortable throughout the working day, it’s great to know it’s already making a positive impression.

Thank you again for choosing Yo-Yo DESK® and for taking the time to share your experience.

Healthy Regards,
The Yo-Yo DESK® Team

Noté 5 sur 5 étoiles

Best quality

Best quality

19 mars 2026
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Réponse de Yo-Yo DESK®

Thank you for choosing our Yo-Yo Mat - Standing Desk Anti-Fatigue Mat (Black).

The Yo-Yo Mat - Standing Desk Anti-Fatigue Mat (Black) was designed to do far more than simply add comfort underfoot. With our activeFeet™ technology, high-density polyurethane construction, and 10-year warranty, it’s built to encourage natural movement, reduce fatigue, and make standing at your desk feel effortless day after day.

We really appreciate your support of Yo-Yo Desk and hope your new setup keeps you moving, comfortable, and productive for many years to come

Yo-Yo Desk Team

Noté 1 sur 5 étoiles

Company bullied me into accepting a…

Company bullied me into accepting a misdelivered item and threatened to pick it up and still charge me delivery fee.

29 octobre 2025
Avis spontané
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Réponse de Yo-Yo DESK®

We take customer feedback seriously and always investigate concerns thoroughly. However, despite extensive internal checks, we have been unable to identify any transaction, delivery, installation, customer service case, or correspondence matching the claims made within this review.

As a business, we categorically reject the allegation that we would “bully” a customer or threaten charges in the manner described. This is entirely inconsistent with both our company values and the professional standards we apply when handling customer enquiries and deliveries.

We have requested further information in order to properly investigate the matter, however no evidence has been provided to substantiate the claims made within this review.

Yo-Yo DESK® has proudly supplied hundreds of thousands of desks across the UK since 2014, and we remain committed to providing professional and transparent customer service at all times.

Healthy Regards,

The Yo-Yo DESK® Team

Noté 3 sur 5 étoiles

Good

Good, but keypad for stand-sit desks broke already...

14 novembre 2025
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Réponse de Yo-Yo DESK®

Hi Luke

We are very sorry to hear about the issue with the keypad. We can find no record of you reporting this to us. Regardless one of our Client Services Team will contact you next week to find out how we can resolve the problem for you.

Yo-Yo Desk Team

Noté 5 sur 5 étoiles

Great desk, great service

What an excellent experience using Yo-Yo desk was. I thought it would be awkward because I was renovating the office and it had to be delivered at a certain time. I spoke to someone who helped and then when I got the order sent through, it had all be worked through for us. Helpful communications. We paid for someone to install (well worth the money in my view!) and he was great - put the whole desk together with minimum fuss and bother. On top of this, the desk works just how it should and has transformed my comfort in the office. Cannot recommend highly enough.

22 janvier 2026
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Réponse de Yo-Yo DESK®

Thank you for taking the time to leave such positive feedback.

It’s especially rewarding to hear this many years after your original purchase. Standing behind our products and honouring our warranty commitments is something we take very seriously, so I’m delighted our team was able to support you when it mattered.

I’ll be sure to pass your kind comments on to David and the wider team.

Thank you again for your continued support of Yo-Yo DESK

Yo-Yo Desk Team

Noté 5 sur 5 étoiles

Friendly and proactive support to…

Friendly and proactive support to assist a product purchase made many years ago. They stand by their warranty statements! Thanks David and team

27 février 2026
Avis spontané
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Réponse de Yo-Yo DESK®

Thank you for your kind words and for taking the time to share your experience.

We firmly believe that a warranty should mean exactly what it says, whether a product was purchased last week or many years ago. We're delighted that David and the team were able to provide the support you needed and get things resolved for you.

Your feedback means a great deal to us and reinforces our commitment to delivering not only quality products, but also dependable after-sales service throughout the life of ownership.

Thank you again for choosing Yo-Yo DESK®, and we look forward to supporting you for many years to come.

The Yo-Yo DESK® Team

Noté 5 sur 5 étoiles

Fantastic quality and arrived earlier…

Fantastic quality and arrived earlier than expected

6 janvier 2026
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Réponse de Yo-Yo DESK®

Thank you for taking the time to share your feedback.

I’m delighted to hear your order arrived earlier than expected and, more importantly, that the quality of your Yo-Yo DESK has lived up to expectations.

We work hard to deliver both premium products and reliable service, so feedback like this means a great deal to everyone at Yo-Yo Desk.

Yo-Yo Desk Team

Noté 5 sur 5 étoiles

I have had a Yo-Yo desk pro for almost…

I have had a Yo-Yo desk pro for almost 5 years now and it has been a wholly positive change in how I work. My chiropractor has commented on my improved posture and neck issues and I am certain that this altered way of working has contrubted and has certainly prevented them becoming worse. Indeed they must be good - she has one too!

6 février 2026
Avis spontané
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Réponse de Yo-Yo DESK®

Thank you for sharing such fantastic long-term feedback.

To hear that your Yo-Yo DESK PRO has been making a genuine difference to how you work nearly five years on is exactly why we do what we do. Knowing it has supported positive changes to your posture, comfort, and daily working routine makes this especially rewarding for the whole team.

And the fact your chiropractor uses one too… we’ll happily take that as a strong endorsement.

Thank you again for your continued support of Yo-Yo Desk

Yo-Yo Desk Team

Noté 5 sur 5 étoiles

Delivery made with no fuss and the…

Delivery made with no fuss and the product is very impressive and is well liked by the end user in our office

15 octobre 2025
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Réponse de Yo-Yo DESK®

Thank you for taking the time to share your feedback.

I’m delighted to hear delivery went smoothly and, more importantly, that the desk is already making a positive impression with its new owner in your office.

At Yo-Yo DESK, we work hard to deliver products that not only arrive without fuss but continue to perform day in, day out in real working environments, so feedback like this means a great deal to the team.

Yo-Yo Desk Team

Noté 1 sur 5 étoiles

Beyond disappointing

Beyond disappointing. I really am lost for words how bad my experience with this company has been. Having received a damaged desktop and then subsequently being charged delivery for a replacement, albeit because it was 14 days outside the 30 day money back guarantee period, the replacement arrived and you guessed it DAMAGED!! So I now have two damaged desktops and I paid for the privilege. There is clearly a big issue here with either the quality checking process or packaging but from a customers perspective this is unacceptable. At the very least I would expect a full refund and apology for the inconvenience caused and will looking elsewhere for a better quality product and company.

9 janvier 2026
Avis spontané
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Réponse de Yo-Yo DESK®

Thank you for taking the time to share your feedback, although I’m genuinely sorry to read how disappointed you feel.

Having reviewed your case, whilst your original request fell outside of our standard 30-day money-back period, we still worked with you to provide a replacement solution in good faith.

It is clearly frustrating that the replacement desktop also arrived with transit damage, and on this point, I completely understand your frustration. Whilst all desktops are quality checked prior to dispatch, unfortunately damage can occasionally occur during third-party transportation despite our packaging standards.

That said, receiving two damaged desktops is not the experience we aim to deliver, nor the standard we expect of ourselves.

Our team remains committed to resolving this for you fairly and professionally, and we have invited you to continue working directly with us so we can bring this matter to a satisfactory conclusion.

Noté 4 sur 5 étoiles

Yo yo desk - Really good

The desk helps me to stand up from time to time. It is wide and spacious, sturdy. I would recommend this desk to others.

28 novembre 2025
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Réponse de Yo-Yo DESK®

Hi,

Thank you for taking the time to leave a review. We are pleased to hear that the desk is helping you alternate between sitting and standing comfortably, and that you are happy with its size and stability. Your recommendation is genuinely appreciated and means a great deal to our team.

Kind regards,
Yo-Yo DESK® Customer Support

Noté 1 sur 5 étoiles

£1,250 “L-Shaped Desk” Arrived as Two Wrong Kits With Missing Parts — Totally Unacceptable

I ordered what was supposed to be a premium L-shaped desk, but what I received were two completely separate desk kits with no instructions on how they could possibly be joined together. The desktop should have been a single piece, yet I was sent two mismatched panels that don’t align or sit flush, leaving me to improvise with my own metal bracket just to make the desk usable. Key parts were also missing from the kits, including the required U-shaped bracket. For a desk costing over £1,250, the quality, accuracy, and attention to detail are nowhere near acceptable. Due to this poor experience, I’ve cancelled my accompanying chair order and requested a full refund. I cannot recommend this company based on what I’ve received.

[1/12/25 15:50] Spoke to David at Yo Yo. He is working with me to make this right. I expect to have some missing items from the suppliers and the install team to come around to address the missing parts.

Will update the review once this happens.

30 novembre 2025
Avis spontané

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