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UPDATE: In response to your reply, I would also like to offer some important clarification on points made in your response:

I apologise for the error with Will and India’s ages, however this doesn’t change our experience.

We were never told that their involvement was temporary due to holiday cover, quite the opposite in fact. It was mentioned that the change to having a male coach in Nectar was a purposeful decision, however it was communicated that you were looking to recruit a new parent coach.
If this had been the case, and if you had communicated this personally to me in response to my email, it’s quite possible we would have continued with the programme if that option was offered to us.
I’m sure Hannah and Milly will make a great Nectar duo, so it’s a great shame that this wasn’t communicated at the time.

In response to any arguments at home, this was a temporary period of time, and not the cause of my daughters anxiety, but a response to the stress the family was under with the school avoidance at the time.

To say that we didn’t accept your feedback on this is a total untruth, and I’m shocked that you could even write this down. We acted upon everything that was advised, and I personally verbally agreed with your suggestions/advice on the zoom sessions.
As I mentioned in my email this situation had improved.

In response to Autism assessments, we have not and were never going to pursue an Autism assessment for both children. The discussion we had with a friend who specialises in this field was regarding one child only, and it was not for the purpose of assessment.
I did not say in my email that I was pursuing or intended to pursue an assessment. It was simply a reference in response to something that had potentially been ‘missed’ as India had suggested we are missing something.

It’s such a shame that our time on the programme has ended this way, as I had really wanted it to work for us.


UPDATE: 9/12/25
As mentioned below the programme started very well, and i received fantastic support from the Bee section with Hannah, and also from Pollen with Milly, however once in the last stage; Nectar, the communication with the Nectar coaches; Will and India broke down.
We are encouraged on the training videos to reach out on the Portal via the chat button if we need support, but we weren’t receiving any response back.
In the first two sections of the course the parent coaches are also parents who have been on the course themselves. I want to stress that both these coaches being fellow parents made a big difference, they had been in our shoes.
In contrast Will the Nectar coach is 21 and not a parent and this made a huge difference as there was no longer any relatability, which was very apparent on a few occasions. India is 19.
So when the focus shifted on to my marriage, this again didn’t come from a place of relatability. I’m not saying there wasn’t some good points made at times, but there was a fair few times when they were way off the mark.
Communication was difficult and i think the young ages of both coaches and lack of parental/relationship experience played a big part in this.
Sadly we therefore made the decision to leave the programme, and didn't find the recovery for our daughter that we were looking for.
I would also like to add that i received no response from Will to my email explaining that we had chosen to leave, despite it being very polite and thanking the coaches for their time.

Fantastic Support.
I have just completed the Bee section of the programme.
Although I already knew a lot about anxiety and the science behind it, it was an eye opener to learn that our creative sensitive personalities mean we can be more susceptible to developing an anxiety disorder.
I’ve learned that little eyes pick up on more than we realise, as they are also creative, imaginative and can read a room.
The biggest take away has been to not get into the pity pit with them, and learning techniques to avoid this, and being more aware of my responses.
The zooms with the Hannah are so helpful and supportive.
I’m looking forward to the next stage and making further progress.

After a long period of my daughter being off school due to illness, she developed severe anxiety about returning. At first, we encouraged her to go back on a reduced timetable, but it was heartbreaking to watch her struggle—suffering panic attacks and intense abdominal pain. Her world became very small. She withdrew from her friends, refused to go out unless we insisted, and was clearly in distress.

We felt completely lost, unsure of the right thing to do. We reached out to private psychologists and hypnotherapists in search of answers. Family life became incredibly difficult. Our daughter was constantly on edge, and we felt like we were walking on eggshells around her. It was emotionally exhausting for all of us.

Then one night, I came across Young Vibes on Facebook. I read their reviews on Trustpilot and immediately felt a sense of hope—I just knew we had to give it a try.

I'm so glad we found Young Vibes. My daughter's life has started to turn around. The abdominal pain is gone. She’s spoken to friends on the phone and even had a friend over to play. She's coming to the gym with me, wants to be outside, and is excited about going on adventures each day.

Our home feels lighter now. We're no longer constantly tense or drained. I truly believe that with the continued support from Young Vibes, she’ll be back at school soon—and the world will once again be her oyster

I am so pleased we found young vibes and I took the leap to join. My son is 14 and hasn’t been in school at all for 8 months, he has been experiencing extreme anxiety that impacted all areas of his life. He was not coming out of his room, wasn’t able to join in any family social activities didn’t see his friends and would experience immense panic attacks, hair pulling and rages.
Fast forward 3 months having been on this programme he is a different person! I have my son back. Still a long way to go but he Is sociable, fun and happy again. Home life is great. He has began re connecting with friends, enjoying sport again and feelings of peace and contentment.
As we now move through the programme I am hopeful we can start to plan for a school return but more than anything I see my boy back!!
The support is second to none, the wobble and whoopsies we have had on the my the way with advice guidance and so much information has been invaluable.
Thank you to the whole team for everything you are doing x

Happy Family
From the outset you know you are in good hands with the content and zooms. As each stage unlocks and your child becomes happier and happier and more confident and it makes so much sense looking back! You get your family and your child back. It’s challenging and direct and worth perseverance if you have any hiccups you find the strength to get through them with the help of the team guiding the way and getting you back on track. We are now ready to move to Evergreen and would recommend to anyone.

We started Young Vibes after our daughter had been off school for 6 months or so. The progress she has made with the support we've all received form the programme has been fantastic. She is now attending regularly, though not quite full time, utilising the skills and knowledge she has learnt on the programme and we are so much more educated on the signs and how to handle setbacks as we go from day to day. All told we wouldn't be where we are without the help and support of evryone on the team.

I came across young vibes through Facebook and tried the free 7 days and decided to join. It really is a great programme. They tell you, you will find it uncomfortable & they are right. They show you a totally different way to parent & you think this can't work but it does. I have gone from my child having full meltdowns & many rows to now over 5 weeks no meltdown, able to discussions without all the shouting and the difference in my child is great. Hannah the parent coach is fantastic you can access 2 zoom calls a day 5 days a week with other parents I find these so positive and helpful. I have now finished the parent section & now it is time for my child to join the programme I am looking forward to this and looking forward for him to feel he can start going to school once he is ready.

I signed up for the 7-day free trial 2 months ago, and by the 2nd Zoom session, I signed up as I knew this program was different; I knew this was special.

Warning contains self-harm and suicide attempts.

My son has been struggling with severe anxiety and OCD for around 5 years. He went from a happy, sweet, loving and absolutely hilarious little boy to a complete shell of himself. Riddled with fear, anger, confusion and loss. We have tried absolutely everything, from support in school, CAMHS, counselling, parenting classes everything except medication.

We were at a stage where he has been unable to attend school since December 2023, his OCD/ controls every aspect of his waking day, he would spray the floor with a disinfectant fabric spray before he stepped on that spot, and he has been unable to step foot in his room out of fear that he will contaminate it which has led to him being on the sofa 24/7, if he uses the toilet he has to have a shower after, the only places he will access in the house is the living room sofa, stairs and bathroom since January 2024. From October 24 until March 25, my son had only left the house 4 times, and he would only leave if he was in a wheelchair due to fear of the pavement/ outside world contaminating him. When he felt dirty or overly stressed, he would punch himself until he bruised and bite himself until he bled, just to try and get the thoughts out of his head. At one point, he tried hanging himself from his bed.

We have been on the program for around 8 weeks, and the work these guys put into this program is nothing short of amazing. Sam's videos have been very informative and make so much sense. Being able to finally understand how and why anxiety takes hold, builds, and the behaviours it presents has been invaluable, and I feel like I can connect with my son on a deeper level as I'm beginning to understand to an extent what he is experiencing.

Hannah has been amazing on the parent Bee zooms, and although I haven't spoken much, just by listening to the advice that has been given to other parents on how to implement the bee principles, we have been given invaluable advice.

Since we started, the whole dynamic in our house has changed. We went from quite frankly living in hell, and we were in survival mode, just doing anything we could just to survive the day. To a much calmer happy home. The music is on every day, we are dancing about and laughing! My son is no longer spraying the floor before he steps on it; he has been playing with the dog, and he has walked into his sister's room to chat. He's walked across the living room, been in the kitchen, and into the back garden, something he hasn't done in over a year! We have been to the forest twice for a walk without his wheelchair. He played in the park (with rubber gloves). He hadn't done that for two years; he was climbing and going down the slide with a huge smile on his face. We went to the zoo! And camped in the garden. His self-harming has reduced a lot, and previously, he would have self-injurious episodes lasting 2 hours; these have reduced in severity and time.

Now it isn't all roses and sunshine. We still have a lot of work to do, and it was hard work. I am very much a fixer, and I've had to completely change my way of approaching situations, and it completely goes against every fibre in your body. But from the videos from Sam and the advice and support from Hannah, I have been able to understand where I was going wrong and how my behaviour and actions were just reinforcing the anxiety in my son.

I am looking forward to my son joining the program, so he can finally understand what has been happening to him and for him to get his life back. Although we are in the very early stages of the program, I have seen a huge difference in my son and us as a family, and I can't thank you all enough. You have been able to bring hope back into our lives when we had lost all hope.

When I saw Sam's Facebook video it seemed like she was talking specifically about my family and the situation we were in at that time. How could she know!?

I joined a free pitch-up session and soon realised I had finally found someone who could actually help us. My partner and I signed up for the full programme that is cleverly broken into clearly structured sections. There are pre-recorded videos to watch with accompanying notes. Coaching Zoom sessions that you can participate in, ask questions, get guidance and listen to other parents going through similar struggles. It is a non-judgmental, safe, open and honest space to truly get help. We have just finished the Bee section which is for parents. It has been a bit of a journey so far and we still have a way to go. We have so much more understanding about anxiety both in ourselves as parents and our children and can see a way through to recovery as a whole family. We are very excited about the next stage that will now involve the children. I cannot thank the Young Vibes team, and other parents involved in the programme, enough for their support, love and understanding.

I’m so happy with how far my daughter has come in just a few weeks. I joined after seeing a Facebook post and thought why not?… once I joined properly everything was explained in detail and step by step guidance to help you through.
Anxiety education from Sam has been brilliant and zoom calls with Hannah have been invaluable for introducing strategies into the home to make it a happier one. No question is ever too silly to ask!
Don’t hesitate to join-do it for your family!!

Young Vibes has been a life saver for me and my family since I joined over 2 months ago. We have learnt about how anxiety affects our lives and we are still learning about how to deal with it, we are in a much better place now and are much happier. I would highly recommend Young Vibes if your child / children are suffering with anxiety, panic attacks, struggling to go to school. You may even learn that you've been suffering too.

This programme came up on my FB when scrolling through one day and I originally thought " It's just another advert just trying to get my clicks". But it had 7 day free trial so I thought there's nothing to lose. Once I started the video, I realised it's exactly what I've been looking for. It describes my 12yo daughter perfectly and I can't believe it's not in every school and every teacher is not thought this! I've only been doing this programme for about 4 weeks but it feels like a weight has been lifted and I have a direction now, which I've been searching for 2 years.

I started this course for my son who suffers with an anxiety condition, firstly I went through it myself which has really helped me understand how your body responds to anxiety and it has really helped turn down my anxiety, I now feel really relaxed and chilled out. I can really see how it is affecting my son and how this will really help him recover from it and move on with his life. I am so excited and feel relieved that I have finally found something that will help him turn off his anxiety for good.

We joined the programme in late November because our daughter had become increasingly withdrawn and anxious, she had OCD tendencies which were paralyzing her, she had dropped hobbies and sports and finally school. The whole family were in despair. We felt there was no-one to help us.

In Young Vibes we found a team of committed dedicated counsellors/coaches to take the pressure off ; they have all experienced debilitating anxiety in themselves or their own kids so had a refreshing encouraging lived experience to draw from. We were taught about the adrenaline response and how our own behaviour was creating a vicious cycle. We found other parents going through the same nightmare as us...
It was such a relief to talk freely and honestly about everything so finally feel there is a light at the end of the tunnel!!
Our daughter eventually(!) embraced the videos and Zoom calls with the other kids and is coming on so well. Her various obsessions are being dropped with the passing weeks.
We are now some months later and we and our daughter now have the understanding and skills to navigate this still difficult path. We are moving on from Pollen with Milly who has been utterly brilliant and keen to progress into Nectar.
We can't thank you enough for ever single message/ video /zoom / home truths from Sam that we really needed to hear. Thanks to all the other lovely parents who listened and advised and of course all the fabulous kids who with Rosie are turning this dreadful feeling into their Super Power!!

The beginning part of the program named 'Bee' provided some really useful insights into properly understanding anxiety so parents are better equipped to support and truly understand what their child is going through before involving the child in the program. This is such a crucial step and truly helps to 'put the oxygen back on the parents first'. We're really looking forward to supporting our child's recovery in the next stage of the program.

I completed Bee, which as helped me be calmer.

My son is 9 and has probably shown signs of anxiety for as long as I can remember. Over a few months, his behaviour took a serious turn—he became increasingly distressed, didn’t want to go to school, and even the idea of getting him out of the house became overwhelming. Our mornings were filled with stress, tears, and chaos. I was often late for work and emotionally drained. Things escalated to the point where he began smashing things, swearing, and eventually completely shut down—he stopped eating, stopped leaving the house, even refused to do the things he used to love.

In the middle of this really dark time, I found the free Pitch Up program from Young Vibes. Within three days of starting it, I knew I was finally hearing advice that actually made sense. For the first time, I felt understood and supported, not judged.

After six weeks of following their guidance, I can’t believe the change in my son. He’s happier, calmer, and more connected to me than he’s ever been. He’s opening up in ways I never thought possible, and our home feels lighter and more hopeful again.

There’s a massive problem affecting young people today, and too often we’re expected to follow a system that clearly isn’t working for so many of them. We need to look at the bigger picture and start taking the pressure off our kids. Young Vibes helped me do that—and I’m so grateful.

We stumbled across this programme on facebook and signed up to the 7 day free trial to see what it was about and if it could help. What can I say so far it has been the best thing we have done. Watching the videos and joining the first zooms was so enlightening, by making the changes suggested we noticed a difference in our child and us within the first week of the trial. Hannah has been a wealth of information and support on the next step of our journey. It has been difficult at times but it is working and our child is slowly coming back. The support from the team has been fantastic.

This program is brilliant! Having been through all the stages now and just moving to Evergreen, it’s impossible to fully express how amazing the team and the other families are. Through a sharing of knowledge, experience and real understanding, we have gained the awareness and confidence needed to find lasting solutions to anxiety and school refusal. Not only this, the relationships between us all have improved. Our children have seen a change in their parents where we feel empowered, have less fear, and can enable them to rise up for themselves.
It’s not an easy journey by any means but we’re now definitely on a new path and it is absolutely worth it - for you, and your kids future Xxx

We are about to move on to Evergreen and what a journey we have been on. I cannot put into words how wonderful this program is. We were at our wits’ end and had tried interventions from school, the GP, private doctors, therapists and a psychologist and thought that the only solution would be medication which, thankfully, we weren’t able to get. I was really scared to take the leap of faith and give this a try and thank goodness I did. It is by no means easy or for the faint hearted but is worth every single bit of effort and the support you receive from the team is incredible. It has given us our amazing daughter back. This is the approach that works. Please try it!!

We have been on the programme since November with our 18 year old daughter who struggles with anxiety.
She has no problem going to school but struggles with social situations. We wanted to write something as our situation is slightly different than a lot of children on the programme but the team (especially Sam) have helped us through a challenging time. We have all learnt a lot about ourselves and how we interact with each other. We now feel our daughter is equipped with the right tools to help her deal with situations she struggled with before.
Sam has gone above and beyond with our daughter.
This is not an easy option but stick with it, as it really does work.
The zoom sessions are great and to get the most from the programme the more you do the more you will get out of it.
The dads sessions are a really good idea, helping the dads open up and giving them a voice.
Thank you Sam and all the team.