Took several days for order to be dispatched, then it was lost by the courier. It’s very difficult to contact this seller, emails go unanswered or take several days to receive a response. Once I did m... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
After waiting two weeks for my order that I had messaged YSP many times asking for an update on my order that should have arrived 7-10 days after placing it I have just received a message which just... Voir plus
I ordered a basketball as a birthday present (YSP4030) on the 17th May with 7-10 day delivery and it still hasn't arrived 20 days later. I fear I've been scammed. No response to emails or the website... Voir plus
Had a difficult to obtain elbow brace at a great price and in the sale too, so was reduced further. Advised of 7-10 days gap before despatch and managed to better that, with free delivery too. Good co... Voir plus
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 23 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sent the wrong size sweatshirt and…
Sent the wrong size sweatshirt and unwilling to send me a returns form. Additionally waited two weeks for the order to arrive. Do not use this site !
No communication
No communication, item took double the number of days to be delivered after I had to chase
If there was a zero star experience, this company would be it
If there was a zero star experience, that’s what I would have rated this company. I have requested an exchange for the same product but a different size - only to be told - I have to pay for the product to be returned to Poland(!), then if it’s still undamaged I’ll get a refund. This company is complete shambles! I won’t even go into details of how long it took from ordering to actually receiving my order because they don’t have any stock in UK, but they keep that quiet when you’re placing your order. Take your money elsewhere and order from a company where you might actually pay a few quid more, but you’ll get your order within a couple of days and if anything doesn’t fit etc, you won’t have any hassle returning what you do not need. If this is how they treat their customers, I’m very surprised they are still trading in the UK. Hopefully a lot more people will leave an honest review of this company. Oh and very conveniently they don’t list a telephone number on their website, only an automated email enquiry.
Excellent no hassle service I would…
Excellent no hassle service I would highly recommend thanks 👏🏻👏🏻👏🏻
Non-existant customer service
Numerous e-mails, totally non-existant customer service
Not recommended
Despatch time took too long. Delivery took too long for a paid service. Customer service is non existent. Returns policy is too short and I still don't know if it covers size exchanges.
Can’t fault great company
Can’t fault great company - item was delivered and the Nike bags were exactly how we needed them

Réponse de Your Sports Performance
Brill sale item
Brill sale item, I was able to fully track it using shop app and it came a couple of days before it was estimated to, I would buy again from this store.

Réponse de Your Sports Performance
It was great service and they told me…
It was great service and they told me when it would come

Réponse de Your Sports Performance
Value for money, exactly what I wanted
Ordered online fast, easy process and delivered on time. Perfect fitting for items and live chat really helpful. Definitely recommend to others and order again.

Réponse de Your Sports Performance
Poor comms & slow delivery
Ordering was easier enough on the 14/1, 7-10 days delivery was quoted. When it got to 23/1 (day 12) and I had heard nothing I emailed them. They never replied. Luckily on the 24/1 I had a notification that it was going to be delivered, and I could track via Shop - this didn't work. I then received an email from them on 27/1 at 8am, to say it was going to be delivered and less than 15 minutes later it arrived. So, my daughter is very happy with her scooter. However, when I say poor comms from this organisation I actually mean no comms, they just ignored me. Also coupled with delivery dates estimates being completley wrong (simple email to me in advance would have smoothed this over, or even replying to my query) I could not recommend this company and will not be using again.

Réponse de Your Sports Performance

Réponse de Your Sports Performance
Still waiting after two weeks for my…
Still waiting after two weeks for my jumper. Really bad communication on their part as I've had to do all the chasing up. I suspect because it's a small business they're trying to source stock from somewhere else. Could be wrong but it's been an unfortunate experience.
Mislead into Purchase.
I purposely messaged them to check my item was in stock and was assured it was and ready for immediate dispatch. I therefore purchased the item from them based on that information.
Guess what?
Over a week later and a number of “fobbing off” emails I am still waiting for this item to be actually dispatched.
Obviously yet another “Seller” who advertises products, takes your money then “sources the product from “suppliers.”
Get your fingers out sort this out, I’m desperately waiting for this item.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







