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yxllighting.com Avis 21

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TrustScore 4 sur 5

4,1

Magasin de luminaires
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À propos de l'entreprise

  1. Magasin de luminaires
  2. Fabricant de luminaires

Écrit par l'entreprise

YXL Lighting is a professional manufacturer and global supplier of high-performance LED lighting solutions. Since 2007, we have focused on commercial, industrial, and outdoor lighting applications, continually growing through our commitment to quality and innovation. From research and design to production and sales, we provide our customers with energy-efficient, reliable, and long-lasting lighting products that meet the highest industry standards. As a national advanced-technology enterprise, YXL Lighting integrates, mold design, component production, SMT processing, assembly, and sales under one roof. With a complete in-house production chain and a professional technical support team, we have been serving worldwide markets for more than a decade, continuously improving lighting efficiency and sustainability. In recent years, YXL Lighting successfully entered the U.S. market, where our products have consistently ranked among the top of their categories thanks to our cost and technological advantages. YXL LIGHTING also has a store on Amazon, where we continue to operate under the same trusted name—YXL. We invite you to explore our products and experience the same quality and reliability online.Following the positive feedback from Amazon customers, we launched the official YXL Lighting website, providing direct access to our quality products and factory-direct pricing. Through our website, we aim to make it easier for customers around the world to enjoy the convenience, performance, and value brought by our advanced LED technology — and to build long-term partnerships based on trust and mutual benefit.

Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

21 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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Noté 2 sur 5 étoiles

I like the lights

I like the lights. The low score is due to having issues with 3 out of the 8 I ordered. Two of the lights were sent with hanging hooks with the threaded stud being to big for the lights. A third light was sent with no plug on the end of the cord. Customer service is non existent. Called and nobody answers. Left a message and nobody returns the call. Finally got a response from my email and the just asked for pictures of the issue. By the time I received it I had purchased items needed to resolve the problem and had hung the lights. Do better people!

3 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

They said 3 to 5 days for shipping it…

They said 3 to 5 days for shipping it has been a week and a half and can't even get any tracking info!

29 mars 2026
Avis spontané
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Réponse de yxllighting.com

Thanks for your feedback, we really appreciate it and we’re very sorry for the inconvenience.

If you still haven’t received your order within 5–7 business days, please contact us via live chat or our after-sales email as soon as possible. We check messages Monday to Friday and will respond quickly to help you resolve the issue.

This situation is quite rare. It could be caused by issues such as an incorrect or incomplete address, or other delivery-related reasons. But in any case, if your order hasn’t arrived, please reach out to us so we can double-check your information and assist you right away.

Thanks again for your feedback and understanding.

Noté 5 sur 5 étoiles

We ordered four lights for the shop

We ordered four lights for the shop. For some reason they were discontinued, so we got four other lights that had a little modification. Yxllinghting offered us a full refund for the lights, as they were discontinuing them or a modified set with a discount for our inconvenience. Wow, fast, reliable, generous and excellent correspondence. The lights light up the shop and my husband is very happy because there are few shadows! We definitely will be ordering more!
Thank you very much for your wonderful service. Even though we didn’t get the exact product, the product sent was comparable and the customer service was above and beyond. It would be nice if all companies were so respectful and responsible for their products.

18 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

So far.so good

So far.so good. The lighting is amazingly bright and 8 lights in my 30x40x12 shop are almost too bright, but not

1 février 2026
Avis spontané
Noté 1 sur 5 étoiles

so far no lights no shipping update…

so far no lights no shipping update worst customer service ever

12 février 2026
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Réponse de yxllighting.com

Thank you for your feedback! Due to a recent surge in orders, there may be a slight shipping delay. We sincerely apologize and will ship your order as soon as possible.Please feel free to contact our customer support team if you need any assistance.

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