Yxmods Avis 

This company is terrible. Their customer service is atrocious and they must be fraudulent. They run their ecommerce platform through Shopify and do not deliver on their orders. Do not purchase from their site via the 3rd party app Shopify. They will not ship your products and it takes them two weeks or more to respond to a simple e-mail. I will be contacting the BBB and filing a formal complaint with my bank to recoup funds for fraudulent business practices. I strongly advise to steer clear of this company for any E-bike component purchase.

I had an extremely disappointing experience with YX Mods. I paid for my order, received confirmation, and was later told the product was “on its way” along with a tracking number. However, the tracking information clearly showed the package never even made it to the shipping facility.

Communication was poor or nonexistent, and repeated attempts to get updates or a resolution went nowhere. At this point, it feels like they were happy to take my money without actually fulfilling the order.

Based on my experience, I would strongly caution anyone considering buying from this company. If something goes wrong with your order, don’t expect transparency, accountability, or reliable customer service.