Zapmed Avis 

376
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

An absolute lifesaver! The entire process from the quick online questionnaire to the virtual GP consult and delivery was fast, discreet, and incredibly convenient. Their team has quick response times... Voir plus

Noté 5 sur 5 étoiles

I live in a village we don’t have a clinic and have to travel really far to reach a pharmacy or any type of medical facility. Zap Med has made it possible for me to receive my medication at home month... Voir plus

Noté 5 sur 5 étoiles

I was introduced to Contro last year and gave up after a couple of months, choosing to go an alternative route. I took a month away from Contro and immediately came back because of the excellent serv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing service, and their after customer service is fantastic. Could not get the medicine from 4 pharmacies and they went the extra mile to call and find out which pharmacy had it available. I re... Voir plus


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

376 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(376)

7 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Contro is very easy to use

Contro is very easy to use. I completely my application in under 10 minutes and offers many affordable options. I was also able book a quick consultation with one of their on call doctors and they were very friendly, professional and covered everything needed.

9 janvier 2025
Avis spontané
Noté 3 sur 5 étoiles

Not so great experience.

1. I paid R150 and assumed that it covers my birth control too but that was only the consultation fee.
2. The delivery? I didn’t even receive an SMS that my order was dispatched. The driver ended up leaving with my package because I wasn’t at home. And your courier drivers are rude. Specifically from Courierit

15 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Friendly and prompt service

I normally hate telephonic communication, but this was quick and easy with a friendly doctor. I wish I could do all my medications through them, had an unpleasant experience with a 15 minute doctor at one of the large practices recently. The follow up prescription arrived promptly too.

17 décembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Friendly and Helpful

The doctor was very friendly and helpful. The whole process was very easy and I got my meds in less than a week.

13 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service and Trustworthy People!

This is really a good service to the public!, no fuss, do your consultation and get your meds. I have been using the service for almost a year and all is good. Trustworthy people and good service! No issues. Well done to whoever thought of this.

10 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Called your support centre about my…

Called your support centre about my order. Confirmed they will call me back....

15 novembre 2024
Avis spontané
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Réponse de Zapmed

Hi Dawie,

We don't have a call centre? Please email support@contro.co.za and we will be happy to assist you further.

Noté 5 sur 5 étoiles

Contro is the best..

Contro is the best... Fast & Efficient service ... I would recommend them to any men or women.

28 octobre 2024
Avis spontané
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Réponse de Zapmed

Thank you so much for such a kind review! We are thrilled to know that you enjoyed your experience using our platform!

Noté 5 sur 5 étoiles

Great alternative

Service worked great. My doctor was right on time and emailed me with a script after the consultation. Much more cost effective than going to the Dr down the road and I will use this service again.

14 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

I would use it again

I was able to speak to a doctor on the phone which is I didn't have to que for consultation and I received my answer to what is bothering me

11 octobre 2024
Avis spontané
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Réponse de Zapmed

Thank you so much for the 5 stars! Our aim is to make your life easier!

Noté 5 sur 5 étoiles

Great service

The delivery was timely and trustworth

11 octobre 2024
Avis spontané
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Réponse de Zapmed

Hi Jeniffer! Thanks so much for the review.

Noté 5 sur 5 étoiles

Happy customer

The service and delivery were both seamless, professional and simple.

4 octobre 2024
Avis spontané
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Réponse de Zapmed

We are so happy to know you had a good experience with us! Thanks so much for the review!

Noté 1 sur 5 étoiles

My appointment withthe doctor was okay…

My appointment withthe doctor was okay but it took over a week for my pills to be delivered, which i wasn't told beforehand.

27 septembre 2024
Avis spontané
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Réponse de Zapmed

Hi Dawn,

Thank you for your feedback, and we're sorry to hear about the delay with your initial delivery. After investigating, we found that the pharmacy needed to source your prescribed medication from Gauteng and have it sent to the Western Cape for delivery.

We can confirm that your order was dispatched on the evening of the 2nd and delivered on the 7th. 4 Business Days. Unfortunately, the delay was due to the weekend, when no deliveries could be made. We apologize for the inconvenience and will work to ensure your next delivery goes smoothly.

Noté 1 sur 5 étoiles

Please read the website carefully

Had a very negative experience where the doctor wasn't able to assist and the support staff refused to give a a refund even after the doctor confirmed they would reimburse me.
Would not recommend Contro.

25 septembre 2024
Avis spontané
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Réponse de Zapmed

Thank you for your feedback, Mariska. We're sorry to hear that our partner doctors were unable to assist you during your consultation. Please note that our partner doctors are independent licensed professionals who prioritize your safety above all else.

Unfortunately, we were unable to provide a refund because the service fee you paid covers the doctor's assessment, consultation, and diagnosis. While we strive to offer the best care possible, we cannot guarantee that treatment will always be deemed necessary or safe, just as is the case with traditional GPs.

Noté 5 sur 5 étoiles

Would definitely recommend 😊

My consultation was easy, quick and straightforward. Dr. Melanie was very helpful and kind, and the delivery of my medication was very quick too! Would definitely recommend 😊

27 septembre 2024
Avis spontané
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Réponse de Zapmed

Thank you so much for the 5 stars! We are so thrilled to know you had a great experience with us!

Noté 5 sur 5 étoiles

Good service

Good service

2 octobre 2024
Avis spontané
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Réponse de Zapmed

Thank you Tiago, glad you enjoyed using our service.

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