Great customer service when I have phoned to speak to someone. I found trying to get some support with a repeat order whilst abroad on holiday with timing a delivery was a bit tricky online but Zava h... Voir plus
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Lisez les avis des autres
What a great experience with this company very good pricing and virtually delivery next day and a half which I couldn’t actually believe that’s the quickest I’ve ever had out of any of these companie... Voir plus
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I’ve been using Mounjaro, and honestly, I’m still in shock at the transformation. The results have made me so happy and confident in myself again. I never expected such a noticeable change in such... Voir plus
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Prompt ordering and delivery thank you. Not really received any medical support. Seems support only comes if requested, would be nice to have some 'automatic' support, brief description of what to e... Voir plus
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À propos de l'entreprise
À propos de ZAVA UK
Écrit par l'entreprise
Healthcare that fits into your life with ZAVA
ZAVA is a trusted online doctor service offering safe, discreet and convenient access to treatment for over 60 common conditions. Since 2011, we’ve supported more than 12 million people across Europe with expert medical care, without the need for in-person appointments or waiting rooms.
Whether you’re looking for help with weight loss, sexual health, skin concerns, hair loss or something else, your request will always be reviewed by one of our UK-registered doctors. They follow clear medical guidelines to make sure your treatment is safe, suitable and tailored to your needs.
How it worksTo get started, fill in a short online questionnaire about your health. One of our doctors will review your answers to make sure the treatment is safe and right for you.
They look carefully at your health history, symptoms and any risks before making a decision. If the treatment you’ve asked for isn’t suitable, they’ll suggest a safer option or explain what to do next.
Most reviews are completed within 72 hours. For some treatments, like weight loss, it can take a little longer if more checks are needed. If your treatment is approved, it will be sent to you from our in-house pharmacy within 1-2 days. Next day delivery is available for many treatments at an extra cost.
Care that continues beyond deliveryWe make it easy to manage your treatment over time. You can request repeat prescriptions in just a few clicks, and our expert medical content helps you stay informed, confident and in control of your health.
ZAVA gives you expert-led care, flexible access and ongoing support – whenever and wherever you need it.
Discreet Packaging
Écrit par l'entreprise
- We send all treatments in plain, unmarked packaging
Fast and Free Shipping!
Free deliveries in 2-3 working days
All items are dispatched on the day of the order if ordered before 4pm or next working day if after, except at weekends where the order will be shipped on the following Monday.
With free standard delivery we aim to deliver your package within two to three working days.
With next day delivery (extra fee as indicated on the delivery page), you can receive your package before 1pm the next working day.
Coordonnées de contact
Old Sorting House, 46 Essex Road, N1 8LN, London, Royaume-Uni
- 020 3588 0292
- hello@zavamed.com
- zavamed.com/uk
4,4
Excellent
12 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast efficient and with no issues,I've…
Fast efficient and with no issues,I've had a terrible experience with a previous company and found this a breath of fresh air.
I will use them again and will spread the word.
20 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
What a great experience with this…
What a great experience with this company very good pricing and virtually delivery next day and a half which I couldn’t actually believe that’s the quickest I’ve ever had out of any of these companies. It’s completely trouble-free. Thank you very
20 avril 2026
Avis spontané
Réponse : ZAVA UK
Dear Graham,
Thank you for the review.
We’re delighted to hear that you’ve had such a great experience with us, and that you found our pricing very good and delivery exceptionally fast.
It’s especially great to know that everything felt smooth for you. We’re thrilled to have provided the quickest service you’ve experienced and truly value your kind words and support.
Kind regards,
Shontae
Senior Patient Care Advisor
Tamires has dealt with my queries…
Tamires provided exceptional service today. She was very professional and went above and beyond to help me. My request was handled quickly and efficiently. Thank you so much 🥰
20 avril 2026
Avis spontané
Réponse : ZAVA UK
Dear Tamires,
Thank you for taking the time to share your experience and leave a lovely review.
It’s fantastic to hear that Tamires was able to support you so well today and provide such professional and exceptional service. We’re especially pleased she could go above and beyond to help with your request and ensure everything was handled quickly and efficiently.
Your feedback means a great deal, and we will absolutely make sure it’s shared with her and she’ll be thrilled.
Thank you again for your kind words.
Kind regards,
Shontae
Senior Patient Care Advisor
Réponse : ZAVA UK
Dear Patient,
Thank you for taking the time to leave a review.
We’re really pleased to hear that you had a great experience throughout and felt confident recommending us.
If you ever need any help or have any queries, do not hesitate to contact us in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Réponse : ZAVA UK
Dear Lorna,
Thank you for taking the time to leave a lovely review.
It’s wonderful to hear that you’ve experienced our service as positive and supportive.
Kind regards,
Shontae
Senior Patient Care Advisor
Réponse : ZAVA UK
Dear Jill,
Thank you for the review.
It’s great to hear that you’ve consistently found our service reliable.
Kind regards,
Shontae
Senior Patient Care Advisor
Good customer service
Great customer service when I have phoned to speak to someone. I found trying to get some support with a repeat order whilst abroad on holiday with timing a delivery was a bit tricky online but Zava helpful agents kindly helped me when I called on my return. I would recommend them from my experience on 3 repeat orders this year. Thank you to those who really helped me.
20 avril 2026
Réponse : ZAVA UK
Dear Stacey,
Thank you for the lovely review.
We’re pleased to hear that when you spoke to our team by phone, you received helpful and supportive customer service. We understand how challenging it can be to manage a repeat request and delivery timing while abroad, and we appreciate you sharing that part of your experience.
It’s great to know that our patient care advisors were able to assist you once you returned and help get everything sorted.
Your recommendation, especially after three repeat requests this year, means a lot to us, and we’ll be sure to pass your kind words on to the team.
Let us know if you ever need any further assistance. You contact us directly in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Insufficient emphisis on the Private…
Insufficient emphisis on the Private nature of your business masquerading under NHS flag.
19 avril 2026
Réponse : ZAVA UK
Dear Jean,
Thank you for the review.
Dear Jean,
Thank you for your review.
We understand how this may have caused confusion, and we’re sorry if the distinction between our private service and the NHS was not made clear enough during your experience. T
As a private service we are not affiliated with the NHS, this means it is not possible to use your NHS prescription/NHS exemption certificate through our service.
I have personally reached out to you via your patient account regarding this.
I apologise for any inconvenience caused.
Kind regards,
Shontae
Senior Patient Care Advisor
Great service.
20 avril 2026
Réponse : ZAVA UK
Dear Paul,
Thank you for the lovely review.
We’re really pleased to hear that you’ve experienced great service with us.
Kind regards,
Shontae
Senior Patient Care Advisor
Amazing the best ⭐️⭐️⭐️
20 avril 2026
Réponse : ZAVA UK
Dear Sarah,
Thank you for the lovely review.
It’s fantastic to hear you’ve had such a positive experience and consider us the best.
Kind regards,
Shontae
Senior Patient Care Advisor
Next day delivery,great service.
20 avril 2026
Réponse : ZAVA UK
Dear Alan,
Thank you for the review.
It’s great to hear that you received next-day delivery and were happy with the service.
Kind regards,
Shontae
Senior Patient Care Advisor
Fast and efficient service
20 avril 2026
Réponse : ZAVA UK
Dear Patient,
Thank you for the lovely review.
It’s great to hear that you found our service fast and efficient.
Kind regards,
Shontae
Senior Patient Care Advisor
Manjarou
Never used these before but found it a smooth process with all checks for eligibility will be using again thanks
18 avril 2026
Réponse : ZAVA UK
Dear Julie,
Thank you for the review.
It’s great to hear that, even though it was your first time using our service, you found the process smooth and easy to complete. We’re also pleased that the eligibility checks gave you confidence and clarity, as ensuring safe and suitable care is at the heart of what we do.
It means a lot that you’re planning to use us again, and we’re grateful for your trust.
Let us know if you ever need any further assistance. You contact us directly in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Great efficient courteous service from…
Great efficient courteous service from start to finish. Highly professional and helpful doctors. Great after service too.
Highly recommend. Thanks Zava.
20 avril 2026
Réponse : ZAVA UK
Dear Paul,
Thank you for the lovely review.
We’re really pleased to hear that you’ve had a smooth and efficient experience from start to finish, with courteous service and highly professional, helpful doctors supporting you along the way. It’s also great to know that the aftercare service has met your expectations.
Your recommendation means a great deal to us.
Let us know if you ever need any further assistance. You contact us directly in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Réponse : ZAVA UK
Dear Debra,
Thank you for the lovely review.
It’s great to hear that you’re happy with the service, pricing, and communication.
Kind regards,
Shontae
Senior Patient Care Advisor
Ordered o5 starne day delivered the next day…
Ordered one day delivered the next day brilliant service
20 avril 2026
Réponse : ZAVA UK
Dear Patient,
Thank you for the lovely review.
It’s great to hear that you ordered one day and received your delivery the next, and that you found the service brilliant.
Kind regards,
Shontae
Senior Patient Care Advisor
Never had any problems really good
20 avril 2026
Réponse : ZAVA UK
Dear Daniel,
Thank you for the lovely review.
We’re really pleased to hear that everything has gone smoothly for you and that you’ve never had any problems. Delivering a dependable and straightforward service is very important to us, so it’s great to know your experience has been really good overall.
Let us know if you ever need any further assistance. You contact us directly in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
quick delivery.
19 avril 2026
Réponse : ZAVA UK
Dear Patient,
Thank you for the 5* star review.
It’s great to hear that your delivery was quick.
Kind regards,
Shontae
Senior Patient Care Advisor
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