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Lisez les avis des autres

Noté 5 sur 5 étoiles

Clear informative and attractive website which made ordering easy. My order arrived on time and packaged well. The blinds were ready to hang, no fiddly plastic hooks to attach, and they look great.... Voir plus

Noté 3 sur 5 étoiles

Sorry its late been on holiday I’m afraid it’s only three because one would not open or close after several emails manage to fix it but apart from that everything is ok

Noté 5 sur 5 étoiles

Really pleased with my day & night blinds in bliss coral rose from zen shades. They are exactly the pop of colour needed to set off the olive walls in my boho themed kitchen. Measuring, ordering & ins... Voir plus

Noté 5 sur 5 étoiles

Excellent service from the company. Once ordered the blinds are manufactured and you get regular updates as to progress and exspected delivery. The blinds are manufactured in Europe but this Is... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de rideaux et stores

Écrit par l'entreprise

Transform your home into a sanctuary with Zen Blinds. We specialise in premium, made-to-measure window blinds, including Roman, Roller, Vertical, Venetian, Day & Night Blinds, and Day & Night Vertical Sheers. Our mission is to bring harmony and privacy to your home or office with our top-quality blinds whilst offering you exceptional value for money. Our made-to-measure blinds are crafted to fit your windows perfectly, ensuring a flawless finish and optimal functionality. Whether you seek the minimalist beauty of Roller blinds, the classic sophistication of Roman blinds, or the modern versatility of Day & Night sheers, we have the perfect solution for you. We offer next-day delivery service on all of our samples, so you can choose your perfect blinds in no time. Transform your space into a Zen haven with Zen Blinds – where style meets serenity.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

149 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,5

Tous les avis

(149)

46 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordering was simple

Ordering was simple, slight hiccup when the blind was delivered. It was badly bent and couldn’t be used. Rang the guys at Zen who I have to say were quite shocked. Sent a photo of the blind, they offered a straight refund or order a new blind. I opted for the new blind so long as I had it delivered before I went away. Pleased to say it did. I put the blind up instructions can be found online at both Zen and Zen on YouTube. Easiest to fit I’ve come across.

30 juin 2025
Avis spontané
Logo de Zen Blinds

Réponse de Zen Blinds

Thank you so much, Christine! 😊 We’re really glad to hear the ordering process was simple and that you found the installation easy — especially using our online and YouTube guides.

We’re so sorry again for the initial issue with the damaged blind, but we truly appreciate your understanding and are happy we could get the replacement to you in time before your trip. It means a lot to us that you gave us the chance to make it right.

Thanks again for your trust and kind words — we’re always here if you need anything in the future!

Noté 5 sur 5 étoiles

Perfect fit

Perfect fit - they look amazing

14 juillet 2025
Avis spontané
Logo de Zen Blinds

Réponse de Zen Blinds

Thank you so much! 😊 We’re thrilled to hear they’re a perfect fit and look amazing in your space. Enjoy your new blinds! 🪟

Noté 5 sur 5 étoiles

Highly recommended company and blinds

Very easy process. The blinds were a third of the price quoted by a well known national company. The quality of the blinds is great and the colour perfectly matched the swatch sent previously. My only challenge was sliding the retainer to secure the blind into the wall fixing. I found it fiddly when the blind was in place because it is such a tight fix. However, maybe just me. I would however highly recommend the company/customer service and their blinds.

10 juillet 2025
Avis spontané
Logo de Zen Blinds

Réponse de Zen Blinds

Thank you so much for your kind words and detailed feedback! 😊 We’re delighted to hear you found the process easy, the quality excellent, and the colour a perfect match to the swatch. It’s also great to know you felt the value was far better than national alternatives.

We appreciate your note about the retainer — it’s helpful insight and we’ll definitely keep it in mind when refining our installation tips. Thank you again for the recommendation and for choosing Zen Shades — we’re always here if you need us! 🪟✨

Noté 5 sur 5 étoiles

Very affordable blinds which have…

Very affordable blinds which have transformed my conservatory. Very responsive and kept me informed throughout the making period. Very pleased and would certainly recommend.

14 juillet 2025
Avis spontané
Logo de Zen Blinds

Réponse de Zen Blinds

Thank you so much! 😊 We’re thrilled to hear your new blinds have transformed your conservatory — and even happier that you found them affordable and the process smooth. It’s great to know you felt well-informed throughout. We truly appreciate your recommendation and are always here if you need us again! 🪟

Noté 5 sur 5 étoiles

Lovely blinds fast delivery

Lovely blinds fast delivery

11 juillet 2025
Avis spontané
Logo de Zen Blinds

Réponse de Zen Blinds

Thank you so much, Brian! 😊 We’re glad to hear you’re happy with your new blinds and the fast delivery. If you ever need anything else, we’re here to help! 🪟

Noté 5 sur 5 étoiles

I love my new Zenblinds

I love my new Zenblinds, clean and fresh. Beautifully made colour gorgeous. Definitely recommend

10 juillet 2025
Avis spontané
Logo de Zen Blinds

Réponse de Zen Blinds

Thank you so much! 😊 We’re so happy to hear you love your new Zen Shades—there’s nothing better than a fresh, beautifully made blind in the perfect colour! Thank you for the recommendation and for choosing us. Enjoy your new look! 🪟

Noté 5 sur 5 étoiles

From initial inquiries to final installation and more

From initial inquiries to final installation Jason was extremely helpful, fast and always on time. I am extremely happy with the final results. Even when I had minor inquiries Jason was approachable and ready to help the same day. I highly recommend him.

3 juillet 2025
Avis spontané
Logo de Zen Blinds

Réponse de Zen Blinds

Thank you so much for your kind words, Violette! 😊 We’re thrilled to hear Jason made the entire process smooth, from your first inquiry to the final installation. It's part of our core brand identity. We truly appreciate the recommendation! 🪟

Noté 1 sur 5 étoiles

Avoid at all costs

Never received my order.

29 juin 2025
Avis spontané
Logo de Zen Blinds

Réponse de Zen Blinds

Hi Ross,

We’re sorry you had a frustrating experience, but for clarity: your order was shipped on time and delivered to the exact shipping address you provided during checkout. Every Zen Shades order includes full tracking via FedEx, DHL, DPD or DX, and we have confirmed proof of delivery. It is never possible to send an order without tracking.

Unfortunately, the delivery issue arose due to an incorrect address entered on the order by yourself, not due to any action on our side. Despite that, our team went out of their way to help retrieve all your blinds and ensure you received them.

Throughout, our support team was available and responsive by both phone and email, and we acted promptly to help resolve the issue.

We’re always here to assist, but it’s important to ensure accurate information is provided at the time of purchase.

– The Zen Shades Team

Noté 5 sur 5 étoiles

Excellent in all respects

Excellent in all respects. I wanted day/night blinds but not the horizontal ones that most companies do,
I wanted vertical and Zen had exactly what I was looking for and a great choice of colours and very fair pricing.
The process from measuring to manufacture supply and fit really was as easy as they said, the customer service and communicate excellent.
The blinds were not quite what I expected in terms of fabric…
I was expecting the rigid vertical slats with a sheer in between for the daylight portion,
but these are made with both sections out of net curtain type/weight material which worked out even better with the clever design, when the window is open they move quietly without clattering about, and because they are not (beaded) chained together at the bottom the don’t get tangled up.
I need to make some minor alterations to the length at one side due to our old house window ledges not being entirely level, because of the design and material I am able to do this easily with a pair of sewing scissors, which is an extra bonus.
Installation really was completely straightforward and easy,
so much so, that I thought we must be missing something but it really was that easy.
Great product great company will certainly use again and don’t hesitate to recommend.

20 juin 2025
Avis spontané
Logo de Zen Blinds

Réponse de Zen Blinds

Thank you so much for your incredibly thoughtful review! 😊 We’re absolutely delighted to hear that you found exactly what you were looking for with our day and night vertical blinds — and even more so that they exceeded your expectations.

Your comments about our customer service, communication, and fair pricing mean a lot to us. Thank you again for your recommendation and support — we’d be thrilled to help you again anytime. 🪟

Noté 5 sur 5 étoiles

After an initial lost parcel

After an initial lost parcel, I received the final part of my order today. It can happen with carriers. The wait was worth it, and Hristo dealt with my problem, even redirecting the goods to France. Delighted with my purchase and would recommend this company. Will use again

18 juin 2025
Avis spontané
Logo de Zen Blinds

Réponse de Zen Blinds

Thank you so much for your kind words and understanding! 😊 We’re sorry again for the initial delivery issue, but we’re really glad to hear everything arrived safely in the end — and even more so that it was worth the wait.

Hristo will be happy to know his support made a difference, and we’re delighted that you’re pleased with your purchase. Thank you for your recommendation — we’d love to help you again anytime! 🌍🪟

Noté 5 sur 5 étoiles

Great blinds

Great blinds, dispatched in no time and looked great. 5 stars. 0nly thing I would change would be to have the option of metal chain instead of plastic (took me 3 mins and 4£ to replace it ma self) and maybe the mount mechanism to be the same colour as the frame instead of silver(touched them up with 1£ poundland paint). Still great and both easily fixed. If you are looking for blinds out of the usual grey and white colour , thats the company to go

31 mai 2025
Avis spontané
Noté 4 sur 5 étoiles

Good customer service

The website was easy to use and good range of colours and products plus emails kept me informed of delivery expectations. I needed to follow up with several queries and Hristo was quick to respond and helped with resolving my queries.

5 juin 2025
Avis spontané
Noté 4 sur 5 étoiles

Good Value

First time I'd used them ofter a ong search and found the process very good. The website is easy to navigate and obtaining quotes very simple.

The product arrived and I would say was easy to fit and is good value for money.

Did have small issue with Fedex which to be fair Hristo did help with but that's Fedex not Zen.

My only gripeis the phone number goes straight to answer phone and those on Facebook are in correct. Best use eMail.

I will be using again.

5 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

The whole experience was so easy from start to finish.

The whole experience was so easy. The advice on measuring on the website was easy and clear. Delivery was quick and the blinds were very well packaged and arrived in excellent condition. The emailed fixing instructions were very clear and easy to follow. We were very pleased with the finish of the blinds. Would not hesitate to use again.

2 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

I would use Zen Shades again without hesitation

Really pleased with my day & night blinds in bliss coral rose from zen shades. They are exactly the pop of colour needed to set off the olive walls in my boho themed kitchen. Measuring, ordering & installation were easy. There was an issue over delivery totally unrelated to Zen Shades at which point I really appreciated their customer service, they sorted out the issue & compensated me with ease & grace

27 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

I found the service from Zen Shade to be Brilliant, and would buy again.…

I found the service from Zen Shade to be excellent, they even phoned to say, That because of Easter, my goods would be delayed. Secondly, when my Blinds arrived, when Fedex delivered them one Blind was bent, I emailed them with pictures and statement of the Blind Rail, and had a replie the same day, with promise of a replacement. True to words, my replacement arrived last week. FIRST Class service, Well done Zen Shades, and Thankyou Roy.

14 mai 2025
Avis spontané
Logo de Zen Blinds

Réponse de Zen Blinds

Thank you so much, Roy! 😊 We’re really pleased to hear you had such a positive experience with us—from the proactive call about the Easter delay to the speedy resolution when FedEx damaged one of the blinds.

It’s great to know everything was sorted quickly and that you’re happy with the replacement. We believe customer service should be as reliable as our blinds, so it means a lot to hear your kind words. Thank you again for your support and trust—looking forward to helping you again in the future!

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