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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Katherine has been a fantastic resource for us. Payments can be confusing sometimes, especially in the high risk markets, and she has been super helpful in the past 2 years.

Noté 5 sur 5 étoiles

Jocelyn was very helpful and resolved our issue of changing banks very quickly. Everything was handled within a few hours and was very easy to do. Within a day the banking transaction were being handl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had an issue with our Credit Card terminal yesterday morning and after 1 hour and 45 minutes speaking thru a CSR in Jamaica who was extremely patient and helpful in trying to solve the issue, we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Been with Bankcard for numerous years. Work every closely with reps over that time and each time they took the time to understand and get to know our company and employees. The last rep we worked with... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière
  2. Service de paiement par carte de crédit

Écrit par l'entreprise

Zenti is an innovative and human-first leader in the merchant services and payment processing industry. We specialize in high-risk payment processing for industries like firearms, CBD, adult entertainment and so much more! We're constantly looking for new, fresh and creative ways to save you money! If you're looking for merchant services or payment processing that is tailored to your business, transparent and human, you've found us!


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

66 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Customer Service!

Hanna H. was incredibly helpful, prompt, and easy to work with when my small business was looking for credit card processing services. She made the somewhat-tedious underwriting process as easy as possible and always had thoughtful answers for me.

Bankcard's customer service is fantastic!

28 septembre 2022
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Réponse : Zenti

Thank you, David! We're happy to hear that you had such a positive experience with Hanna and Bankcard.

Noté 5 sur 5 étoiles

5 stars services

Absolutely perfect. Highly recommended !

17 septembre 2022
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Réponse : Zenti

Thanks so much, Andrew! We're so glad to hear you're satisfied with your service. We look forward to continue working with you and watching your business thrive! :)

Noté 5 sur 5 étoiles

I don't have much experience with the…

I don't have much experience with the company yet but I've dealt pretty extensively with Hanna Holland. She is hands down the best CSR I've ever dealt with. She is on her A game every time I've needed something.

2 septembre 2022
Avis spontané
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Réponse : Zenti

Thanks for your kind words, Steven! Hanna is truly a rockstar and we're lucky to have her as part of the team. Your experience and satisfaction is our top concern here at Bankcard so if there's anything you need, don't hesitate to reach out. We look forward to watching your business grow and providing you with the best service for your recently approved account! :)

Noté 5 sur 5 étoiles

Easy approval process and great customer support

This company was wonderful to work with. The representative I worked with (Katherine) was an amazing help and had constant support and responded rapidly to any questions or concerns I had.

8 novembre 2021
Avis spontané
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Réponse : Zenti

Thank you, Gabe! We're always here to help :)

Noté 5 sur 5 étoiles

We had an issue with our Credit Card VX520 Terminal!!

We had an issue with our Credit Card terminal yesterday morning and after 1 hour and 45 minutes speaking thru a CSR in Jamaica who was extremely patient and helpful in trying to solve the issue, we came to the conclusion that our existing terminal had seen it's time. She connected me to Jocelyn Bashi up in TSUN (Michigan-for those non- Buckeyes) who took care of the replacement procedure for our terminal immediately. Jocelyn indicated the procedure and said that we should receive our unit today. The new terminal arrived from FedEx around 1:40 and as I was plugging the new unit in with power, Jocelyn called to see if we had received it OK...what timing and what service...thanks to her we were up and running without much delay...we greatly appreciate the great and timely service, so hats off to Miss Jocelyn up in TSUN...Go Buckeyes!!
Les Swearingen
R&J Bardon Printing
Columbus, OHIO

17 mars 2020
Avis spontané
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Réponse : Zenti

Thank you so much for reviewing!

Noté 5 sur 5 étoiles

More then a merchant services provider.

Been with Bankcard for numerous years. Work every closely with reps over that time and each time they took the time to understand and get to know our company and employees. The last rep we worked with Mackenzie O, made our experience and time with Bankcard amazing. Her endless efforts to go up and over what was asked, made the decision to leave Bankcard extremely difficult. Most places see your business as nothing more then a monthly amount and a MID but not Bankcard. We will be on the lookout for any business opportunity that would allow us to work with the great and knowledgeable staff at Bankcard Services. We would like to thank Micheal, Marissa, Mackenzie and all the great staff we had the pleasure to work with over the years. Thank you.

16 janvier 2020
Avis spontané
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Réponse : Zenti

Thank you for your review! We are happy doing business with you!

Noté 5 sur 5 étoiles

Jocelyn was extremely helpful and…

Jocelyn was extremely helpful and knowledgeable about the products and the process. She took the time to check on us so that we had all the assistance we needed. 10/10 experience!

16 janvier 2020
Avis spontané
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Réponse : Zenti

Thank you for the positive review Justin!! Please let us know if there is anything else you need help with.

Noté 5 sur 5 étoiles

All-Around Great Experience

Jocelyn was extremely friendly and helpful! I plan on buying a second wireless credit card machine from her & she was invalueable in the process. She secured my delivery of the machine for me in just 48 hours & I was blown away! Thank you very much!

1 septembre 2019
Avis spontané
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Réponse : Zenti

You are so welcome!! Once you are ready to purchase another wireless credit card machine, we would be more than happy to assist you!!

Noté 5 sur 5 étoiles

Jocelyn was very helpful and resolved…

Jocelyn was very helpful and resolved our issue of changing banks very quickly. Everything was handled within a few hours and was very easy to do. Within a day the banking transaction were being handled by our new bank, which was very impressive and very much appreciated as we were trying to close out our old bank account and needed to get all activity transferred over to our new bank as quickly as possible.

22 juillet 2019
Avis spontané
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Réponse : Zenti

Thank you for the positive review about one of our employees. We are always happy to help you!

Noté 5 sur 5 étoiles

Jaclyn provided great service to me and…

Jaclyn provided great service to me and super friendly, I would definitely recommend her to friends and or family who need her services.

5 juillet 2019
Avis spontané
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Réponse : Zenti

We are very glad to hear that!! Thank you for being a loyal merchant.

Noté 5 sur 5 étoiles

The only problem I had was the long…

The only problem I had was the long wait time over the phone, so I used the text program to a tech and it worked out great.

30 mai 2019
Avis spontané
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Réponse : Zenti

I am glad everything worked out for you! Our team is always happy to assist you!

Noté 5 sur 5 étoiles

Giovanna Arabo and Marissa Lovegrove

Giovanna and Marissa, both who helped me in the installation process of credit card machine, were very kind to answer to all possible questions. Both were great!

26 décembre 2018
Avis spontané
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Réponse : Zenti

Thank you for your positive review Moonsook! Our team is happy to help and love working with you!

Noté 2 sur 5 étoiles

POOR Experience...

They don't keep their word and had bad experience with them.

25 décembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Thank you for your service!

Thank you for your service. I was helped and given great service!

21 décembre 2018
Avis spontané
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Réponse : Zenti

Thank you for the positive review Hisham! We are happy to help you!

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