Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

The personal account and vurtual card are a fabulous idea as is the planet saver but ..... the wait of at least a working day to withdraw money from your savings is a massuve flaw and needs fixing in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Used my Zero card recently for first time abroad while cruising many countries, to avoid fees and commissions. Found the Zero card much more convenient to use than other Travel cards which I have had... Voir plus

Noté 5 sur 5 étoiles

Really impressed with how quick and easy the sign up process was. I’ve never thought much about how everyday banking could help the planet, but Zero has made that possible. It feels good knowin... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I don't know why this bank has now closed down was so hard to move money out of it before closing

À propos de l'entreprise

  1. Institution financière

Écrit par l'entreprise

Zero is the free sustainable money app, personal account and debit card for the climate conscious.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

50 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 42 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really good app

Really good app, love the feature where I can use it like an actual card and get the card details from the app, because let’s face it who takes their wallet everywhere with them these days?! So having it just there on my phone is fantastic.

19 juin 2025
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Réponse : Zero

Thanks Alex,

Really appreciate the good feedback, we're working hard on more features, which we hope you'll like just as much.

Noté 5 sur 5 étoiles

Zero has truly impressed me

Zero has truly impressed me! Their platform is incredibly easy to use, making my financial tasks simple and straightforward. Customer support is phenomenal – always professional, efficient, and genuinely helpful.

Their account is competitive, transparent, and free of hidden fees, building immense trust. What I particularly appreciate is their strong commitment to sustainability; they are genuinely green, low carbon, and care for the environment.

Zero stands out as a clear, efficient, customer-centric, and environmentally responsible financial partner. I highly recommend them for anyone seeking a modern, user-friendly, and sustainable banking experience. They've definitely earned these five stars!

17 juin 2025
Avis spontané
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Réponse : Zero

Hi Chris,

Thanks for sharing that positive feedback, it's really appreciated by the team at Zero, especially on our focus and vision to make money a force for the good of the planet.

Noté 5 sur 5 étoiles

The only banking app that cares about the environment

The only banking app that cares about the environment.

There aren't as many features yet as some other banking apps because it's still new, but I'm excited to see where it goes.

17 juin 2025
Avis spontané
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Réponse : Zero

Hi Peter,

It’s great to hear that our sustainability focus resonates with you and the team are working hard to bring you more features very soon! If you ever have any thoughts on how we can go even further, just let us know via https://zero.co.uk/contact-us.

Noté 5 sur 5 étoiles

Just Perfection

Does precisely what it is meant to do. Just perfection.

10 juin 2025
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Réponse : Zero

Thanks Chris,

Really appreciate the good feedback, we're working hard on more features, which we hope you'll like just as much.

Noté 5 sur 5 étoiles

Great bank I’m happy

Great bank I’m happy

13 juin 2025
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Réponse : Zero

Thanks Carlos,

It's great to hear positive feedback from our customers.

Noté 5 sur 5 étoiles

Ethical banking!

Good to know my money isn’t being used to support unethical and unsustainable corporations

13 juin 2025
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Réponse : Zero

Hi Josie,

We're very passionate about what we're building here at Zero, so it’s great to hear that you feel the same. If you ever have any thoughts on how we can go even further, just let us know via https://zero.co.uk/contact-us.

Noté 1 sur 5 étoiles

Dont ever use them they are horrible…

Dont ever use them they are horrible every time i transfer some money there like £20 £30 it taking me at least 1 week of sending an emails until they reply then they gone be putting you of by saying money not received them so you have to put pressure on them and then they give it you transfers from another account takes 2 weeks .....DONT USE THEM THEY ARE ROBBING PEOPLE AND THEY KNOW IT

3 juin 2025
Avis spontané
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Réponse : Zero

Hi Pet,

We’re sorry you don’t feel you’ve had a great experience with Zero. We believe we’ve spoken on this issue, but if you’d like to discuss, please feel free to reach out to us via https://zero.co.uk/contact-us

Noté 5 sur 5 étoiles

I've been a customer since the waitlist…

I've been a customer since the waitlist and I couldn't ask for anything better!

4 juin 2025
Logo de Zero

Réponse : Zero

Thanks Melanius,

We really appreciate your support since the beginning of Zero.

If you do think of anything, please just let us know via https://zero.co.uk/contact-us.

Noté 5 sur 5 étoiles

Used my Zero card recently for first…

Used my Zero card recently for first time abroad while cruising many countries, to avoid fees and commissions. Found the Zero card much more convenient to use than other Travel cards which I have had in the past where you need to keep changing currencies such as the Post Office Card. Add the fact that your money is safe and secure, in case of loss or theft and it’s a keeper 👌

15 mai 2025
Avis spontané
Noté 2 sur 5 étoiles

After I joined the waitlist and became…

Update: After waiting for a week, it prompted that it could not verify my identity. I emailed the customer service team but have not received a response. I am unable to use your service through registration.

After I joined the waitlist and became eligible for registration, I was blocked because after registering, I received the message "Review In Progress. Your application has been passed to our team for review. This may take up to 2 working days. We'll email you when your application has been updated." This status has lasted a whole week.

29 décembre 2024
Avis spontané

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