Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Minha experiencia com a trust é a melhor possivel, sempre consigo resolver minhas questões financeiras e particulares ,sempre com a melhor solução para cada dificuldade ,indico muito e sei que pode se... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

zil bank is a great bank. The bank provides free 100 check stock papers on your first deposit of $1000 in the account. We can transfer instant cash from one bank to another bank. It is very useful. It... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Zilbank is an online banking experience that will meet all your business very needs. Free, safe security features, verdraft, and get paid Fast, Easy & Flexible Payment Solution. Pay or get paid the w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

O atendimento ao cliente do Zil Bank é nota 10 os caras são escelente no que fazem,quando precisei de ajuda os representantes foram extremamente úteis para explicar como usar e fazer transações por me... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de transfert d'argent

Écrit par l'entreprise

Zil.US is a cloud-based payment platform with ACH and Wire transfers, and Checks by Mail Service. Zil.US provides instant money transfers between Zil.US accounts. Zil.US is a financial technology company, not a bank. Zil.US offers banking services through a partnership with FDIC member bank Texas National Bank.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

511 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Funds did not arrive to account

Funds did not arrive to account. Money sermed lost for days. Lies about what they had done. Worrs than soviet union. .

4 juillet 2024
Avis spontané
Logo de Zil US

Réponse : Zil US

Hi Cal,
It’s understandable to feel frustrated when funds seem lost; addressing this promptly is important. There may have been a misunderstanding, and we aim always to provide clear and honest communication.
Please email support@zilmoney.com or call (408) 775-7720 so this issue can be investigated and resolved swiftly. The goal is to ensure that all concerns are addressed and that you receive the needed support.
I appreciate your patience, and efforts will be made to make this right.
Best,
The Zil Money Team

Noté 1 sur 5 étoiles

I'm not sure this is a fraudulent set…

I'm not sure this is a fraudulent set up or not? None of my custoemr payments have gone through and no one is giving me real answers. I've been waiting for a wire to come through for a month (usually takes a max 3 days!) and then ended up returned to sender. They said there is an account at a different bank and as I called the bank they said that no such account exists!

3 juillet 2024
Avis spontané
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Réponse : Zil US

Hi Tom,
I understand your frustration with the payment delay and the wire transfer issue. We're committed to providing a reliable service, so I want to help resolve this as quickly as possible.
The bank account details provided might have been incorrect, which could explain why the funds were returned to the sender. Let's get this sorted out—please reach out to us directly at support@zilmoney.com or call (408) 775-7720. We'll investigate the issue and provide you with the answers you need.
Thanks for your patience; we're here to help resolve this for you.
Best,
The Zil Money Team

Noté 1 sur 5 étoiles

THIS IS NOT A BANK

THIS IS NOT A BANK. The federal government in the US required them to stop using the word bank. Perform a search under ZIL and FDIC. Be careful.

5 février 2024
Avis spontané
Logo de Zil US

Réponse : Zil US

Thank you for your feedback. We appreciate your concern and would like to clarify that Zil is indeed a financial technology company, not a bank or an FDIC member. We offer banking services through partnerships with FDIC member banks such as Silicon Valley Bank and Texas National Bank. This structure allows us to provide secure and reliable financial services. If you have any further questions or need more information, please feel free to reach out to our support team.

Noté 1 sur 5 étoiles

This bank has stolen over 200,000$ from…

This bank has stolen over 200,000$ from my business. They literally destroyed everything I built over 7 years. They will not give any reason or excuse they just keep apologizing. This has been going on for weeks. They stole my money. From what is seems like you have nothing to worry about if its a small amount of money, but they will wait until you have a hefty sum and then freeze all your accounts and never give you back your money.

22 février 2024
Avis spontané
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Réponse : Zil US

We're deeply sorry to hear about your experience and understand your frustration and concern. This situation is very serious, and we want to address it immediately. Please get in touch with our support team directly at (408) 775-7720 so we can investigate this matter thoroughly and work towards a resolution. We are committed to resolving any issues and ensuring the security of our client's funds. Thank you for bringing this to our attention, and we appreciate your patience as we work to rectify the situation.

Noté 1 sur 5 étoiles

Sad bank

The bank, despite its potential, is relatively small and has a limited customer service staff, resulting in below-par service. This has raised concerns about the professionalism and safety of keeping money in the bank. Furthermore, there are doubts about the authenticity of the positive reviews. For instance, a user reported an unsatisfactory experience, including the unauthorized transfer of funds during a migration phase and the bank's refusal to waive fees for its own errors. Therefore, it is advisable to exercise caution when considering this bank for financial services.

If you are looking at this page to do due diligence on this company, just look no further and stay away from this company. I'm saving your headache, time and money.

30 novembre 2023
Avis spontané
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Réponse : Zil US

Hi there,
I appreciate you sharing your feedback. There have been some concerns, and I want to address them.
First, I want to assure you that our customer service team is larger and more active than ever. We're dedicated to providing professional and secure services, and we've worked hard to resolve any past issues. Your satisfaction is our top priority.
Regarding your mention of other customer reviews, it's important to note that all our reviews are genuine and come directly from our customers. We do not use third-party services to generate reviews.
If you experienced specific issues with unauthorized transfers or fees, please email us at support@zilmoney.com or call (408) 775-7720. We're here to help and ensure a smooth experience.
Thank you for bringing this to our attention. Your feedback is valuable and helps us improve.
Best,
The Zil Money Team

updated response on 11-07-2024

Noté 5 sur 5 étoiles

it is the best and most user-friendly…

it is the best and most user-friendly website, the user interface of this website is good and eye-catching. I will recommend it to anyone trying to get an online bank account that works. It's really simple to use and friendly to their customers

6 octobre 2023
Avis spontané
Logo de Zil US

Réponse : Zil US

We’re thrilled you find our website easy to use and visually appealing and that you’d recommend us to others looking for a reliable online banking experience.
Your kind words about our user-friendly interface and customer support mean a lot to us. We want to assure you that we’re committed to providing a seamless and enjoyable experience for all our users, including you.
Thanks for sharing your positive experience!

Noté 5 sur 5 étoiles

To tell the truth

To tell the truth, with Zil Banking I was really able to have the trust and security that I needed and hadn't yet been able to have with other banks, the best customer service and speed they have, I recommend it and I really guarantee that you won't be disappointed. regret it, I use it and have already recommended it to my friends and family, you can trust

2 octobre 2023
Avis spontané
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Réponse : Zil US

Hi Rafaela,
It’s great to hear that Zil Banking has given you the trust and security you need. We’re thrilled that you’re happy with our customer service and speed.
Thanks a lot for recommending us to your friends and family. Your trust means everything to us!

Noté 5 sur 5 étoiles

The single-platform approach integrates…

The single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more.
I recently had the pleasure of using Zilbank.com during a few of my online purchases. The website was extremely easy to use and the customer service was top notch. I was able to find exactly what I was looking for in no time. There was an almost “Amazon-type” experience as I was able to quickly make a purchase without any hassles and for a great price. Additionally, they offer free shipping and I received my orders, hassle-free, on time. I also appreciated how they kept me informed of my order status with detailed emails. Overall, I found the whole process entirely straightforward and had a very positive experience with Zilbank.com. Highly recommend!

18 octobre 2022
Avis spontané
Logo de Zil US

Réponse : Zil US

Thank you for your wonderful review! We're thrilled you had such a positive experience with Zilbank.com. It's great to know that you found our platform easy to use, our customer service top-notch, and the overall process hassle-free.

Noté 5 sur 5 étoiles

Zil Banking best software

Zil Banking best software one of the best banking app for i really like this banking software i liked it so much for online work

6 septembre 2023
Avis spontané
Logo de Zil US

Réponse : Zil US

It's great to hear you think Zil Banking is one of the best banking apps! We're glad you like the software and find it useful for online work.

Noté 5 sur 5 étoiles

It's very helpful and interesting

It's very helpful and interesting. Everything is well presented you can easily understand the instructions. It’s better than any other. I like this app.and my family also like this.

5 septembre 2023
Avis spontané
Logo de Zil US

Réponse : Zil US

Hi Puja,
Happy to hear that you and your family are satisfied with our app! We're glad you find it helpful and easy to use.

Noté 5 sur 5 étoiles

site muito bem instrutivo

site muito bem instrutivo, mostra todas as informações que precisamos

23 août 2023
Avis spontané
Logo de Zil US

Réponse : Zil US

Oi João,

Obrigado pelo seu feedback! Ficamos felizes em saber que o site é instrutivo e fornece todas as informações necessárias.

Noté 1 sur 5 étoiles

Ashamed I sent my info to this absolute…

Ashamed I sent my info to this absolute scam… stay away

22 août 2023
Avis spontané
Logo de Zil US

Réponse : Zil US

I'm sorry to hear you feel this way. Your concerns are important to us, and I want to address them directly.
Zil Money is committed to providing secure and reliable services. We are not a scam and take our customers' trust very seriously. Many satisfied customers use our platform for secure transactions and financial management.
If there are specific issues or concerns you have experienced, please get in touch with us at support@zilmoney.com or call (408) 775-7720. We're here to help and clarify any misunderstanding
updated response on 11-07-2024

Noté 5 sur 5 étoiles

its very useful and interesting

2 juillet 2023
Avis spontané
Logo de Zil US

Réponse : Zil US

Thank you for your feedback, Moulina Biswas! We're happy that you find our services very useful and interesting. Your satisfaction is our top priority, and we're committed to providing the best experience possible. If you have any further comments or suggestions, please feel free to share. Thank you for choosing Zil.

Noté 5 sur 5 étoiles

this is very good experience

this is very good experience. thanks for your helping. and your service is also very amazing. tp be honest i give you 5 star for your goodness

21 juin 2023
Avis spontané
Logo de Zil US

Réponse : Zil US

Hello riuba, thank you so much for your kind words - we're glad to have been able to help you out and that you had a good experience. We're always striving to provide the best service possible, so we'll definitely take your feedback into consideration in order to improve our offerings. Thanks again for taking the time to write this review - it means a lot to us!

Noté 4 sur 5 étoiles

The customer service is always helpful

The customer service is always helpful, the interest rates are always affordable, and I have never had any trouble with my balance or transfer.. It gives always good service.. I have been using a since two month.. It gives a very affordable good one.. To give to use this system.. It is really impressive.. Zill bank one of the most affordable.. To use for financial site

14 juin 2023
Avis spontané
Logo de Zil US

Réponse : Zil US

Hello Worker Business, we are so happy to hear that you have had a positive experience with our customer service, interest rates and balance transfers. We are always striving to improve our service, so please feel free to let us know if there is anything we can do to make your experience even better. Thanks again for taking the time to write this review - it really helps us out!

Noté 5 sur 5 étoiles

To be really honest with you guys

To be really honest with you guys, Zil Bank is a great good bank and should be the standard for other banks. I must mention that every employer I worked with was intelligent and upbeat. Once again, thank you, and I sincerely hope that nothing will prevent our collaboration! Also, I want to endorse it for everyone. I'm very happy that there is a bank here! I will always give them my appreciation, and I sincerely hope that they are happy to have me as a customer. Again, I'm grateful.

5 juin 2023
Avis spontané
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Réponse : Zil US

Hello Sergey,Thank you so much for your kind words - we are truly happy to have you as a customer and appreciate your feedback. We will continue to work hard to be the best bank possible and provide our customers with the excellent service they deserve. Thank you again for taking the time to write this review!

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