Wife ordered a hoodie still haven't received a confirmation email. Dont order from this company will be taking action and getting ahold of card company and letting them handle it. This company is frau... Voir plus
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They did not respond to any contact I tried to make about when I was going to get my purchase. They didn’t ship the package until after I called the credit card company to dispute the charges after o... Voir plus
Ordered 11/28. Company confirmation email said, processed in five days, delivered in 15 days. Both were lies. Processing was not done until 12/12. Tracking program stopped updates after 12/22. A... Voir plus
Needs a negative star. Never received item I ordered for son long before Christmas. Have been reaching out for refund ever since. Get nothing but a random auto reply saying “Thank you for your intere... Voir plus
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Material is very cheap for the price I…
Material is very cheap for the price I paid. The Tigger is adorable!! Size does not match size chart. Way to small. It's to expensive to return to CHINA and besides that there is not packing slip or invoice. I've got to quit buying off these Facebook ads! Very, Very disappointed!!
Keine schlechten Erfahrungen
Ich habe jetzt mehrfach bestellt, die Firma hat wohl den Sitz in Canada und lässt in China produzieren. Ich habe bei einer Bestellung von 4 Artikeln nur 2 erhalten und habe nachgefragt. Ich habe sofort eine Antwort erhalten und die Paket Nummer der 2. Hälfte. Die Wartezeit hielt sich bei allen Bestellungen in Grenzen, der deutsche Zoll musste die Sendungen freigeben, das hat ca. 3 Wochen gedauert und kann m. E. nicht der Firma angelastet werden. Die Hoddies und die Hoddie-decken sind sehr schön und machen Freude!
Only received halph my order the Hoodia…
Only received halph my order the Hoodia is nice I did and have not received the personalized I ordered so yea om just sayn
I have received my son xmas present…
I have received my son xmas present already. I love the hoodie so I bought another for my Husband. It's great material and size looks great. I will ordering another for me. It takes a while to received it. It's coming from China. I also track my package 📦. I haven't had a problem.
I think that these people are a fraud
I think that these people are a fraud. Have not received anything yet. Can't get in touch with anybody call customer service. Nobody answers email them that are right back. They got gonna have to go to my bank and put fraud. See if I get my money back.
Never received my hoodies but they got…
Never received my hoodies but they got my money. No one ever answer phone and on my bank statement phone number keep giving diff number to call
If I could give negative stars I…
If I could give negative stars I would!!!! My boyfriend ordered me a hoodie back in February 2023 a few days after the order being placed I received an email stating that it had been shipped. Following the tracking number it showed that it was in Portugal from the day I received the email stating it had been shipped until about a week ago. A week ago I was notified that it had been delivered after checking my mail and my grandfather's mail there was no hoodie. This hoodie holds sentimental value I had requested for a picture of my deceased son to be printed on it. Someone out here in the world is walking around with my Angel's face across their chest 😭
Ordered in November for Christmas
Ordered in November for Christmas.
Just got today.
Paper-thin... pockets tiny... sizes wrong...way to small
Company does not respond to any of my emails.
Will never ever do this again
I ordered 2 hoodies which cost me $160…
I ordered 2 hoodies which cost me $160 Cdn and only received 1 hoodie of such cheap material that it should only be $20 I have been emailing them about the missing hoodie for 2 months now with no response They are scammers DO NOT order from this company Not worth the money even if you get what you ordered but chances are you won't get it
Delivery to wrong place!!
DON'T DO IT!! Ok, I am writing again. Following the tracking, my @#$& was delivered to an address in PR. 😡🤬 I placed this order 12/12/2022, and paid for expedited. I called again today, phone is always busy. No response from Emails as well.
I'm writing back to say that after what…
I'm writing back to say that after what almost 2 months & I finally received the hoodie & Tshirt I purchased for Xmas. Thnx
Waste of time and money - AVOID AT ALL COSTS.
My daughter found this company. I'm always afraid of ordering from new, unknown companies becaue they always seem to ship from China, so I researched a little. Their info indicated they were in California, so I felt a little more comfortable and proceeded to look and order. We ordered a 2x for her on Nov 25. We were informed processing, shipping, and delivery would be about 3 weeks, so it would arrive right before Christmas. Boy were we wrong!
The hoodie was finally delivered on Jan 10th. I've sent 2 emails concerning this and the lack of updates on the tracking, no one ever answered. They may have offices located in California, or that may be a front, I don't know - what I do know is they ship from China, and a 2x is not actually a 2x because of this. Kind of sucks. Now I have a hoodie that can't be worn, a Christmas gift was not only late, but doesn't fit and can't be immediately replaced, and a company that refuses to respond to your inquiries.
DO NOT ORDER FROM THEM EVER! It's not worth the headache and disappointment to save a little for what seems to be a good item.
I could not get my hoodie as everyone…
I could not get my hoodie as everyone else on this page. I got a hold of PayPal, which is what I used to pay with, and filed a grievance. PayPal started the grievance and contacted the company. I recieved my hoodie around 9 days later. Get a hold of however you paid and file a grievance and I guarantee you will get your orders!!!
I've been waiting 6 weeks nothing phone…
I've been waiting 6 weeks nothing phone # always busy they suck
I ordered a hoodie for a friend
I ordered a hoodie for a friend for a Christmas present, being as the order page said it took 7 to 10 days to ship after 5 day processing.
Well as everyone here has stated I did NOT get my order. Finally today (01-11-23) I received (what I thought) was my order. Well low and behold, it was a hoodie, just not the hoodie that I ordered. I ordered a Mickey Mouse hoodie and was sent an Eeyore hoodie. He was ok with it but I was extremely disappointed. It took over 2 months to get the hoodie and turns out it wasn't the one I ordered. I wish there was somewhere I could post the pictures.... The hoodie looks as if it was just hastily made. Absolutely no overstitching, just single stitches. Luckily I have a seamstress in the family that can overstitch it for me. I'm truly heartbroken and will NEVER EVER order anything else from them. I should have read the reviews BEFORE I ordered from them.. ☹️☹️
Also there is absolutely NO customer service once you place your order. The phone number is "disconnected". Your tracking number is "not available at this time". DO NOT ORDER FROM THUS COMPANY.... You have been warned!! ☹️
Like many here
Like many here, I order 3 hoodies back in mid November thinking that would be plenty of time for me to receive them before Christmas. Being that the website said it would arrived between the 2nd-10th of December.
The tracking number seem to work which stated that my order had arrived in the United States on the 16th of December (6 days late!) and it had been transferred to the local courier to be delivered on the 18th. But it hasn't moved from that point since!
I tried calling them and I too get nothing but a continuous busy signal for all hours of the day. I've emailed them numerous of times, never getting a single response back from them. I'm at a point where I going ask my bank to file a fraud report on them to get my money back.
I thought they were a legitimate business, but it's now very clear to me they're nothing of the sort. The only product they're selling is the fraudulent kind.
I feel like this is a scam
I ordered a hoodie as a Christmas gift in mid December, paid for insurance and expedited shipping…got an email saying it had been shipped yet it’s still in Jamaica NY…..still haven’t gotten the hoodie and it’s the middle of Jan. I’ve emailed several times, sent a message through their contact us, also tried to call (the number is always busy) I wish I had read the reviews first before ordering from here. I feel like I’m being scammed.
Difficulty in tracking
Difficulty in tracking… utterly deplorable with delivery expectations… no emails to express to customers when to expect delivery… do not answer or reply to phone calls…lost my confidence to buy from this company… updated delivery notice on Dec 12… still no signs on January 11… paid extra for insurance? For what reason! Still no delivery! Is this a money grab?
DO NOT ORDER FROM THIS COMPANY
I ordered several hoodies as Christmas gifts that says 3-5 days for processing and 7-15 days for delivery that was early November and now it's Jan. 10th. I have tried countless times contacting them from their site with NO/0 response back from them, and I've tried using their email to contact them but every time I tried it that way, it kicks me off of my email and have to start over without being able to send the email, and it happens every time. This site is a scam and needs to be reported to an agency who will go after them for their crimes
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