Thank you first of all, when I went there it was only to look at what you had in the store, but I have been wanting a new sofa with recliner and was going to buy just a recliner for myself at Christma... Voir plus
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Lisez les avis des autres
Had some issues during the actual process of using the lease, but their support got it sorted out pretty quickly. Besides that, all calls I made were answered by a real person, and I was called by a r... Voir plus
Very friendly staff... Everytime I've called to make a payment or asked questions regarding my account they are courteous, take the time to review my information and do everything they can to help...... Voir plus
I didn’t like my account being hit on payday right after midnight before my paycheck hit. I think it happened a couple of times, so perhaps timing of the auto draft can be changed.
À propos de l'entreprise
À propos de Zo Financial
Écrit par l'entreprise
Zo Financial helps consumers by:
- Providing scheduled payments to acquire the items they don’t have the cash to put down on.
- Providing a LOW or NO credit option to get the items they need.
- Providing a way to spread out payments over time to ease the impact on their bank account.
- Providing multiple paths to ownership: 90-Days Early-Purchase, Anytime Early Purchase, and renewable lease for up to 12 months.
- Contact us at 833-719-1096 to learn more about early-purchase and payment options.
Coordonnées de contact
4,2
Bien
184 avis
N'a pas répondu aux avis négatifs
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Very impressed with your services
25 avril 2023
THE EASE OF MAKING PAYMENTS
THE EASE OF MAKING PAYMENTS , THE FRIENDLY STAFF Y'ALL HAVE WORK8NG THERE , THE EASE OF GETTING APROVED Y'ALL GOT IT GOING ON !!!✌💜😃
28 avril 2023
Great customer service
11 avril 2023
Zo customer service
My rep, Norm Bouchard is a massive asset to me and our store! Even though there is a large time difference between us, he still makes time to answer calls! This level of customer service is valuable, especially for a new store trying to grow revenue.
Thanks, Norm and the Zo team!! I’m
4 avril 2023
I was qualified and received over $1600…
I was qualified and received over $1600 in buying power. When we went to the customer service to complete transaction, I was told my approval code was invalid. The Bailey’s Furniture sales person wanted me to use a computer instead of the app to do my application. The sales person Charlie want me to go to online site and reapply. I had to leave store. Later, I tried to apply again. The system would not accept my application because the phone number had been already used for a transaction.
After calling customer service at Zofinancial, the confirmation code sent to me was valid. I will never buy anything at Bailey’s Furniture again. I had the feeling the sales department did not want my business.
31 mars 2023
This was easy
This was easy! The application process and the people working for Zo were wonderful. Wonderful people that allowed me to make the purchase I needed!
24 mars 2023
Everything went well!
25 mars 2023
The process was very fast.
22 mars 2023
I had a quick response to my Customer Service Experience question…
I had a quick response to my question and was sorted out as I wish. Thanks.
27 mars 2023
It was fast and it was great service
18 mars 2023
TERRIBLE EXPERIENCE
Paid off my loan through this company before my payment date and they still charged and overdrafted my debit account even though the company provided me a receipt paid in full. Specifically asked them to make sure my debit card was not charged yet they allowed it to happen anyways. I asked multiple times to speak with a supervisor and was told one was not available. I was told two different things by two different people and was told that they would not be able to get back to me until the following week which caused my account to accrue multiple overdraft charges as I was unable to make it to bank in time to fix the issue due to my work hours. When my furniture was delivered they did not even make an attempt to get furniture into the house and was left with my brand new furniture sitting outside my house. Terrible customer service from the first two people I spoke with. Will NOT EVER USE THIS COMPANY AGAIN!!! Would not even help me find a solution.
10 mars 2023
Avis spontané
Easy Peasy
Very easy to apply. Quick response time. Staff I enteracted with was very nice and kept me well informed.
2 mars 2023
Great customer service
27 février 2023
Terrible place
Terrible place. They took a payment early and when I asked for a refund I was told by the customer service rep she would have to talk to her supervisor and call back. She never called back. My online account shows every payment was paid late. I’ve never missed a payment and I’m on the payment schedule THEY SET UP! When I ask why it shows that all I get is, “I’m not familiar with our website.”
1 mars 2023
Avis spontané
Still can’t get into the website
17 février 2023
They were good at being able to approve…
They were good at being able to approve me and helping me with the my needs.
2 février 2023
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