Zomee Avis 

The company’s customer service has been next level on multiple occasions.

Customer service is great! I sent a message late last night about the motor of my breastpump starting to fail. This morning I received an e-mail stating I would receive a new pump. This is currently my lifeline and they made it so easy and stress free to make sure I won't be without!

I spoke with Lauren who was extremely kind and helpful. She was able to help me get a replacement pump for mine since it was defective. She was extremely efficiant!

A big thank you to Brigette D. she helped me get a replacement motor for my pump that was giving up on me ! The customer service was 100/10 ! The shippping was good as well took about 5 business days the packaging was good came with my motor and a charging cord . I been using my new pump and it doesn’t die on me fast IM A HAPPY PUMPING MAMA NOW !!!!!!!!!!!!!

Fantastic customer service! I spoke with samantha who was very quick with responding and got my replacement pump sent on its way within 24hours of me first reaching out. I would highly recommend going through them for all your needs as you surely won't be disappointed if the need for assistance arises!

I haven't got my package yet. How much longer should I wait

I ordered replacement parts and according to the tracker, it was delivered to a state. I don’t live in anyone. I tried to send an email asking why I didn’t receive my cards and have yet to hear back so I guess I’m just out the $45 I spent and I don’t have the replacement parts I need.

Quick & effective customer service! Love my Zomee fit!!

Samantha was very helpful and patient. She walked me through the process. Tge equipment is one of my favorite pumps! Small compact. The battery life started to fade and Samantha helped me receive a replacement. Amazing product amazing staff!!!

Very communicative company, quickly shipped my replacement shields when the generic ones were too large. Easy to use device.

Exceptional customer service!
I was distraught because I could not find parts. After weeks of pumping only one breast at a time I decided to give it a try and call in rather than purchasing parts. they happily sent me free replacement parts since my pump was under warranty. This pump has been a great portable option and I was a devout user of a competing old school brand.

Samantha was an absolute peach and very patient with me when I was delayed in replies!

10/10

Customer support was very responsive and helpful. I work as a nurse and your pump has saved my breast feeding experience, I can use it under my scrubs and continue to chart or provide patient care. The pump works so well I get plenty of milk out while working. Thank you for helping working mothers balance it all.

The support team is amazing at trying to fix the problem with the pumps they were so nice and attentive. I'm glade I got there breast pump.

Excellent customer service on replacing a faulty part.

I ordered pump through insurance with aeroflow. I am so glad I chose zomee! I ended up receiving a defective pump and reached out and was sent a replacement immediately she even helped me to provide a link to send them my large size video that wouldn't go through. I love the portability however I wish the cords were longer. They also are sending me larger flanges for free. Customer service is great and I am able to pump at work multiple times without charging. Would recommend!!

Lauren was fantastic! I fully expected getting a replacement pump (mine won't stay charged for more than 5 minutes) to be a hassle, but she made it so easy and pleasant. She was very prompt with her responses and even called me this morning when my email failed to send the picture she had requested yesterday.

I currently have the z2 model and unfortunately it started glitching after a month of using it. Lauren was able to help me out and set me up with a new device!

I absolutely love my zomee Z2! Unfortunately after a year of full time use I needed a replacement. Customer service was great, got my new pump in and it’s terrible! I messaged customer service and they said they had new pumps. The new ones are not good at all! The suction isn’t the same what so ever. I’ve tried all the setting and no of them get my milk out like the other/old model. I also had ordered all new pump parts as well. I’ve had to switch to a different pump bc of the lack of milk I was getting out.Really stinks bc I loved the old pump!