Zonar Avis 

272
TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eithe... Voir plus

Noté 4 sur 5 étoiles

I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... Voir plus

Noté 5 sur 5 étoiles

Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... Voir plus

Noté 5 sur 5 étoiles

Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... Voir plus

L'entreprise a répondu


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

272 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(272)

24 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

I would have preferred that some one…

I would have preferred that some one walk me through how to use and answer my questions on how to view or see different reports

14 novembre 2024
Logo de Zonar

Réponse de Zonar

Hi czs@gshospice.net, we can set up a 1:1 training with you to walk through reports specifically. Someone will be in touch shortly!

Thanks,
GPST Support

Noté 1 sur 5 étoiles

They are not good to work with

They are not good to work with if your business is no longer running, we went out of business and are still obligated to pay for a couple more years, we asked for them to cancel service but they said they can’t even tho we are no longer in business, we are getting charged 55 a month just for them to keep service on, we do not owe for monitor camera or anything, highly do not recommend them at all

8 décembre 2023
Avis spontané
Noté 4 sur 5 étoiles

…gps tracking device

I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next project/subject instead of waiting until the end of the sessions we don’t have enough time to take notes. She’ll give us maybe two more minutes at the end of the session for the slow typing person that’s it.
There’s a lot to learn and she really doesn’t give us much time before moving on !!!

27 septembre 2024
Noté 5 sur 5 étoiles

Productive Use of Time

Savannah did a great job during the webinar. She kept the pace flowing and provided a helpful overview of several menus/functions within their product. Looking forward to the next training session. Thank you!

24 septembre 2024
Noté 5 sur 5 étoiles

Wow - Janet Suarez is awesome!!!

Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to create a spreadsheet to go line by line and make sure our equipment was working correctly and got trouble tickets placed with the support team quickly. She figured out our billing and what equipment I need to return. Just a great experience after I was about to just give up. I chose 9.13 but she actually worked on all this for over a week with me.

13 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Concise

Concise, well laid out format. Easy to follow along. Thank you

4 septembre 2024
Noté 1 sur 5 étoiles

I placed an order

I placed an order. I followed up the next day since I never received and email update about my order. I called 3 times, transferred to others, then told we will call you back. Never got a call back. I tried, this company didn't.

3 septembre 2024
Avis spontané
Logo de Zonar

Réponse de Zonar

Good afternoon Josh,

We really appreciate your response and would like to know more. We pride ourselves on customer service and responsiveness. Your experience is definitely not the experience we want for our customers and potential customers.
Our team is actively trying to contact you to make things right.
Upon the first review, it appears there were purchase requests made via e-commerce, but there was a typo in the email address provided. This address was slightly different than the one we received when you spoke with a live agent. We believe this is where the lines got crossed, but will need to investigate further.
We look forward to your business.
GPST Support Team

Noté 5 sur 5 étoiles

instructor was very clean and easy to…

instructor was very clean and easy to follow

13 août 2024
Logo de Zonar

Réponse de Zonar

Great to hear! Thanks for the feedback. Live platform training is always available to you and included in your plan. Reach out any time you need us.

GPST Support Team

Noté 5 sur 5 étoiles

Prompt

Prompt, friendly, and reliable

2 août 2024
Logo de Zonar

Réponse de Zonar

Thanks Joel! The Team is here for you if you need anything. Thanks for the review of our products and people.

GPST Customer Experience Team

L’expérience Trustpilot

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Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

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