Zortexcomputer Avis 13

Réponse : Zortexcomputer

11 avr. 2026

Dear Customer,

We are sorry for the inconvenience caused.

With reference to Order ID #1115, we would like to clarify that the full refund has already been processed from our side. At Zortex Computer, our intention is never to inconvenience any customer. In some cases, due to stock or operational issues, an order may not be fulfilled as planned, and in such situations we try to process the refund as quickly as possible.

We understand your frustration and sincerely apologize for the experience. For any further clarification, you may contact our support team with your registered details.

Regards,
Team Zortex Computer

Réponse : Zortexcomputer

11 avr. 2026

Thank you so much for your valuable feedback and kind words.

We are glad to know that you found our pricing reasonable and our service good. At Zortex Computer, we always try our best to offer the right products at competitive prices along with reliable support.

Your support and trust mean a lot to us. We look forward to serving you again.

Regards,
Team Zortex Computer

Réponse : Zortexcomputer

11 avr. 2026

Dear Customer,

Thank you for sharing your feedback, and we sincerely apologize for the inconvenience caused.

With reference to Order #1112, we would like to clarify that the delay happened because our shipment was not received on time due to the current situation, and during the same period the market price also increased significantly. However, we would like to clearly state that our motto is never to hold any customer’s order unnecessarily.

As already informed, the order has been moved to refund status from our side. We request you to kindly allow the standard processing time for the refund to reflect in your original payment method.

We truly regret the inconvenience and appreciate your patience and understanding.

Regards,
Team Zortex Computer

Réponse : Zortexcomputer

27 mars 2026

Dear Customer,

Thank you for your feedback.

We would like to clarify that Zortex Computer is a genuine company and not any kind of scam. We are operating with global offices and a team of 40+ members, serving customers across multiple locations.

Regarding the product inquiry for the Seagate Maxtor Z1 960GB 2.5-inch SATA SSD, we have already placed a popup notification on our website clearly mentioning that customers should contact our sales team before placing an order to confirm stock availability and the latest status.

Sometimes, due to fast-moving inventory and stock updates from multiple warehouses, our support team may need a little time to recheck availability before giving final confirmation. This is done only to provide the correct update and avoid any wrong commitment.

We would also like to assure you that once an order is received, it will be approved within 24 hours. In case the product is not available or the order cannot be processed, the refund will be processed through the same payment method.

We always aim to maintain transparency and provide proper support to every customer. We kindly request you to connect with our sales team directly for real-time stock confirmation and order assistance.

Thank you for your understanding.

Best regards,
Team Zortex Computer

Réponse : Zortexcomputer

27 mars 2026

Dear Customer,

Zortex Computer is not a scam. We are a genuine company with global operations and a team of 40+ members.

We have already clearly mentioned on our website through a popup that customers should contact our sales team before placing an order for stock and price confirmation. Due to market fluctuations, SSD and RAM pricing may change depending on supplier and warehouse availability.

Once an order is received, it is approved within 24 hours. If the order cannot be processed, the refund is issued through the same payment method.

We always aim to work transparently and professionally. Please verify the facts with our official team before making such claims.

Regards,
Team Zortex Computer

Réponse : Zortexcomputer

27 mars 2026

Dear Customer,

We are sorry for the inconvenience caused.

Zortex Computer is a genuine company with global operations and a team of 40+ members. We are not involved in any scam activity.

For Order #1085, the status is already marked as Complete / Refunded. As per our process, every order is reviewed within 24 hours, and if it cannot be fulfilled, the refund is processed through the same payment method.

We understand your concern about stock confirmation, pin-code availability, communication delay, and cancellation visibility. Your feedback is valid, and we are reviewing these points internally to improve the buying experience.

We have already placed a notice on the website asking customers to contact sales before placing orders for products like RAM and SSD due to changing stock and availability. We regret that your experience did not meet expectations.

Regards,
Team Zortex Computer

Réponse : Zortexcomputer

27 mars 2026

Dear Customer,

We are sorry for the confusion caused.

Zortex Computer is a genuine company with global operations and a team of 40+ members. We are not involved in any scam or fraudulent activity.

For products like SSD and RAM, prices may change quickly due to supplier updates, stock availability, and import or market conditions. This is why we have already placed a notice on the website asking customers to contact our sales team before placing an order for final stock and price confirmation.

Once an order is received, it is reviewed within 24 hours. If the order cannot be processed, the refund is issued through the same payment method.

We understand your concern and will continue improving pricing transparency and communication.

Regards,
Team Zortex Computer

Réponse : Zortexcomputer

27 mars 2026

Dear Sir,

Thank you for your wonderful feedback.

We are glad to know you are happy with the product and service provided by Akshay ji. Your trust and appreciation mean a lot to us.

We look forward to doing more business with you in the future.

Regards,
Team Zortex Computer

Réponse : Zortexcomputer

9 déc. 2025

Thank you so much for sharing your experience!

We’re glad to know that our team was able to guide you in choosing the right server for your data center requirements. Providing the best solutions, honest recommendations, and reliable support is something we take seriously — so it’s great to hear that it made a difference.

If you need future upgrades, scaling support, or technical assistance, our team is always ready to help.

Thank you for trusting ZORTEX GAMING SOLUTION PRIVATE LIMITED.
We look forward to working with you again!

Team ZORTEX

Réponse : Zortexcomputer

9 déc. 2025

Thank you so much for your amazing feedback!

We’re thrilled to hear that your HPE DL380 Gen10 server was delivered on time and met your expectations. Ensuring fast delivery and reliable service is always our top priority. 🚀

If you ever need any assistance, upgrades, or additional servers in the future, Our team is always here to support you 24/7.

Thank you for choosing ZORTEX GAMING SOLUTION PRIVATE LIMITED!
Looking forward to serving you again. 😊

Team ZORTEX

Réponse : Zortexcomputer

9 déc. 2025

Thank you for sharing your feedback — we genuinely appreciate your time and honesty.

First of all, we sincerely apologize for the inconvenience and delay you experienced during your recent order. We understand how frustrating it can be to place an order and not receive timely updates, and this is definitely not the standard of service we aim to deliver.

As informed, due to a global shortage and high demand of RAM, SSD, CPU, and GPU components, we were unable to source the product within the promised time. Because of this, instead of keeping you waiting, we processed a full refund, which has already been credited back to your bank account.

We are actively improving:

Better real-time stock updates

Faster communication with customers

Dedicated support team (not just automated responses)

Improved logistics and tracking flow

Your experience has helped us identify gaps, and we assure you — we are working to solve them.

We hope to serve you again in the future with a smoother and faster experience.
Thank you again for your patience and understanding.

Warm Regards,