Bad attitude
I was extremely disappointed by the driver's attitude. The car was not The normal Lincoln therefore it was too small to accommodate our luggage. He blamed me for not mentioning the No of bags on the booking. I replied that regardless, you advertise 3 bags and up to 4 pax, therefore he should have been ready for it. He was so rude.
Réponse : Dial 7 Car & Limousine Service
First and foremost we apologize for any inconvenience you may have experienced. Our drivers are to conduct themselves in a professional manner. Thank you for bringing the matter to our attention. When booking on the app the option of number of passengers and luggage's are not entered manually. We will forward your incident to Upper Management as well as our drivers relations department. Thank you once again for your time and we hope to provide better service in the future. --JS