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Why can’t you give no stars?

Why can’t you give no stars?

All sorts of problems with my pension fund with Aviva. Have had many email conversations with the financial ombudsman about the numerous failings and lack of ‘giving a damn’ or rectification of failings by Aviva and they said discuss it with Aviva! You try discussing it with Aviva! Always someone else’s job, alwYs another department, always end up holding on for ages till the line dies. Horrible experience all round.

Both worthless organisations- to save your sanity avoid at all costs.

8 octobre 2020
Avis spontané

Réponse : Aviva

Hi Jon,

It's a shame to hear about the service you have had with us. This isn't how we want our customers left feeling. It does sound like you are already in contact with the pension team and that they have logged your complaint. I trust the team are dealing with the complaint, however if you need help, please do contact us on social media.

Many thanks,

Jenny
Aviva Social Response Team
Find us on Facebook and Twitter @AvivaUK