Very unhelpful staff. We had to persist to see the manager to complain but when we eventually came out of his office to see us he just shrugged off the issue saying that what we wanted was not possible (but that was just him avoiding the problem as he could have solved this). The reception staff member blatantly lied to us and didn't even apologise when found out.
They are also mean with supplies: no soap/shower gel and only 3 dishwasher tablets to last a whole week.
We've been coming to Montgenevre for 16 years and this is the worst experience we've had. Brilliant resort but MMV have gradually declined in the standard of service they provide.
Like the previous reviewer, we'd recommend not even bothering to complain. We tried to see the manager again 2 days after our first encounter but were fobbed off with an excuse that he was in a meeting (we could see into his office and he was clearly not in a meeting - even his screen showed that he wasn't in a virtual meeting). Just downright rude! We even left our phone number asking for him to get back to us but he has just ignored this.
Sadly, we'd not recommend MMV.