Hi Derek – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us.

We're thrilled to know that you're happy with both the gym and the support from our team. Regarding the volume, staff undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info they can look into this. Thanks again, PureGym.