Terrible rental car rental. Should be no stars. Car had two bad tires. We had to replace each and get a realignment. Wasted parts of two days. We had not gotten full coverage bc we used our credit card. So their attitude so far is that this is our problem. With the second tire, the repair folks said its condition was after much much use, not our 10 days, was in illegal condition and we would have been ticketed if the police had seen it. Tire was worn to the metal mesh. Very very dangerous. Perhaps Ace gave us the car so we would do their maintenance. Since we got this rental referral thru Air New Zealand, I called them and will be filing a complaint through them. For a safety conscious country, this is inexcusable. Oh, I have pictures and video.