Good Afternoon,


Thanks for taking the time to give us some feedback.

We’re sorry to hear about your disappointment with the delivery of your parcel.
This was really disappointing to hear, and we’d love the opportunity to discuss
this further.

I’ve gone ahead and dropped you a message via email with a subject line of ‘Your
Recent Trustpilot Review’. If you can reply to this our team would love to get
to the bottom of this issue and help you further. 

The situation you’ve described is not the type of service to expect when
shopping at FRASERS.

Kind Regards, 
Elizabeth
Customer Service Advisor