My support was great and listened to my issue. The app did not work for me, but I believe that was more iPhone 8 to Android flip. I could see how well the app would work as connection to PC was easy and the app was easy to use. I am about tired of all the issues I have with Android, will not connect to my Toyota Camry either. I provided screen shots to my issues and so refund was granted after myself and tech did all we could, and I showed the app did not work with my transfer but again seemed like great app.