When I first signed up with M1, the network was great and all that but 20 years later, the quality dropped so is the customer service. The fact that I wasn’t informed of any additional payment needed after porting over to another telecom for that month after waiting for 2 weeks to see if I have to pay anything - radio silence from the company and I thought - that’s it. Months later, I discovered that the company has been chasing me for $$ for what? I have already port over to another telecom and paying that company directly and you didn’t instruct me anything when my line was successfully ported over.

What a shambles of a company! Not recommended at all.