Jeni and the team at Petsfly coordinated the move of our 5 cats from Phoenix to Connecticut and it couldn't have gone better. Jeni explained our options and helped us with each step of the process. We also needed to have the cats picked up at the last minute because our movers were late and she took care of that no problem! Our pets were delivered to our new home safe and sound! We would definitely use Petsfly again!