Today i visited Boots pharmacy on Cornmarket Street in Oxford.
This has to be the worst pharmacy in the whole of Oxford. Awful waiting times and awful staff. Today I waited 40 minutes from 5pm to 5:40pm in the pharmacy queue. When I was finally served i was told my repeat prescription that has been with them for over 1 week now still isn't ready and that I'll have to wait another 40 minutes for them to dispense it! told the pharmasist I couldn't wait and that I have now been out of my medication for 2 days. She didn't care in the slightest and didn't do anything to help me get the situation resolved or inform me that I could apply for an emergency prescription.
Absolutely disgusting service from the staff here and not to mention the 1-2 week wait for patients repeat prescriptions to be processed leaving patients in a situation where they do not have the medication they need. My medications prevent me from having a stroke or a heart attack this poor service from this pharmacy has now put my life at risk.
I work in a similar setting myself and this is definitely not the way to be running this service.
Avoid this pharmacy at all costs if you can as they put your life at risk!!