BH

Betty-Ann Hutchin

Royaume-Uni

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Avis sur DX


Noté 5 sur 5 étoiles

Delighted with the delivery!

Delighted with the delivery!
Very pleased with the efficiency of the delivery today. They came in the time frame that their email said they would. The two chaps were really nice and carried the very heavy package up the stairs at the front of the house and the one flight of stairs inside. They were careful and great!! Fully recommend them.

23 décembre 2021

Réponse : DX

Good Morning,

Thank you for taking the time to write your great feedback, i am pleased to hear that you had a great service with us.

Kind Regards,
Chloe

Avis sur Blacks


Noté 5 sur 5 étoiles

CC SORTED OUT THE MISTAKE!

I ordered a coat online and what I got was a jacket. I phoned CC and the chap that dealt with me was so nice and extremely helpful. He explained that I could return the jacket to the Blacks shop in Sheffield. I explained to him that I really need the coat I had ordered for Monday. He very kindly phoned the shop to check if the had the coat in stock. They did and they said they would put it aside for me. So I went straight in to town which I really didn't want to do because I have a bad cold but it was the only way I could get the coat for Monday. Rasheed in the store went and got me the correct coat and said to try it on just to make sure it was a good fit and it was. I was struggling to get the double zip to work and another young female assistant came over to give me a hand with the zip and then she had me try it myself to make sure I could do it. She was so lovely. Then the women who had taken the call from the chap in CC took over to bag the coat for me. She told me the chap at CC was cold Michael and I was pleased that she did because he was so kind and really got the mistake sorted out for me. I wanted you to know that he is a star. Best Betty-Ann Hutchin

26 novembre 2021
Avis spontané

Réponse : Blacks

Hello Betty, thank you for leaving such a great review.

We are sorry to hear that, you had been wrongly sent a jacket instead of a winter coat from your order.

However, it is absolutely fantastic to hear, that when contacting customer care your have received an excellent service thanks to one of our trusty advisers Michael.

Not to mention, your experience when exchanging your jacket in our Sheffield store being ever so helpful and successful thanks to the two wonderful ladies that was there to assist you with your new coat.

If you need any help in the future please let us know, as we are more that happy to assist at any time.

We hope to hear from you again soon.

Kind regards,
Rowen,
Blacks Online Review Team.

Avis sur Chemist4U

Avis sur mahabis


Noté 5 sur 5 étoiles

Great service!

I am delighted with the way Mahabis dealt with the problem I was having. They sorted it out quickly and efficiently. I am well pleased.

3 février 2016
Avis spontané