MRS J GILLSON

Hi Julie,

We're happy to hear that you found it easy to change your policy details. We appreciate your positive feedback.

Have a great day!

Keyrthigan
Swiftcover Customer Service Team

Good afternoon Mrs Gillson

Thank you for taking the time to leave this review. I am sorry to hear that you needed to speak to multiple phone agents regarding your query however It is fantastic to hear that you are happy with the resolution you have received and that we could be there to help you.

If you have any specific feedback regarding the need to have to speak to 4 agents and why this occurred, then please email us at UKFMCustomerInsights@Quilter.com? If you could please include your account number and the most appropriate contact details for you it would be really appreciated.

Cameron @ Quilter

Thank you for your kind words! We're delighted to hear you found our product to be a good value and that your delivery was quick. We appreciate your business and hope you enjoy your purchase.

Hi, thank you so much for taking the time to leave a review. It's wonderful to read about the positive experience you had when you spoke with our customer service team!

Dominic @ Quilter

Thank you for your lovely review.

Hello Mr Gillson,

Thank you for your review.

We are happy that our customer care team were able to help you with your metering query, and that they were very patient in talking you through getting a meter reading from your smart meter.

Kind Regards

Liam - GNE Customer Care