DON'T BUY FROM BURPEE
DON'T BUY FROM BURPEE
Their policy of "shipping when THEY think you need it" is terrible. Purchased some onion sets from them in February. We were told that they would be shipped probably in March. We have not received them, so we called. Not only don't they have a shipping date, they cannot connect us to anyone that does. The sets come from the producer and he will ship when "ready".
We have been frustrated by their "ship when ready" policy in the past but decided to give them another try anyway.
NEVER AGAIN
It is now April 6 and we still have not received the onions AND Burpee cannot tell us when they will arrive other than to say "should be shortly"!!!!
It is now April 11. Product not received so we purchased locally. Then we called Burpee to cancel the order.
Guess what?!!? They CANNOT cancel the order. Instead they said to just "refuse delivery"
So, in order to refuse delivery, we have to be home and HOPE we catch the delivery person before the item gets dropped off?? If we put up a sign, would they other delivery personnel (Amazon, FedEx) still drop off the items that we DID want? Burpee can place the order but cannot cancel it? This is not a good way to do business
27 mars 2021
Avis spontané