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Royaume-Uni

Avis

Avis sur boohoo

Noté 1 sur 5 étoiles

Have returned some clothes and have…

Have returned some clothes and have never received my refund. I have tried contacting them on all the platforms and no one ever gets back to you. Will never use again. This has been over 2 months

26 septembre 2025
Avis spontané

Réponse : boohoo

Hello,

Thank you for taking the time to leave a review. We have up to 14 days to process your return once received and issue your refund back to your account. Depending on your payment method it can then take up to a further 5 days to show as an available balance again. I can assure you that the refund for your return will be processed.

Our customer service team is currently handling an unusually high volume of enquiries, which means response times are unfortunately longer than usual. Please rest assured that we are doing everything we can to get back to everyone as quickly as possible.

Take care
- Rebecca

Avis sur PURE Spa UK

Noté 1 sur 5 étoiles

I have been trying to book an…

I have been trying to book an appointment for weeks and no one ever answers the phone after many left voicemails I still have never received a call back. I have done it online and they have now taken the money off the gift card I had but not booked anything again can’t get a hold of anyone to sort this issue. Absolutely shocking customer service.

15 octobre 2025
Avis spontané

Avis sur Hipi

Noté 5 sur 5 étoiles

Would recommend!

Received my labels. Great quality and have stuck on wash after wash. Would 100% recommend

20 juillet 2025
Avis spontané

Avis sur Picknmix

Noté 1 sur 5 étoiles

I have actually received an invoice…

I have actually received an invoice with someone else’s person details on it. With this it probably means someone has got my details name address etc … not great GDPR

30 janvier 2024

Avis sur Very

Noté 1 sur 5 étoiles

Terrible customer service

I have waited weeks for a complaint to be resolved and I get a call from customer service to ask if they can close my complaint after not actually doing anything and I said no I am still waiting for the manager to call me back. And after this call I receive an email saying my complaint has closed. I still haven’t received a call from the manger .. terrible on going customer service.

20 novembre 2023
Avis spontané

Avis sur Very

Noté 1 sur 5 étoiles

Most unhelpful customer service made a…

Most unhelpful customer service made a complaint due to my order not arriving on 2 occasions after paying the £13.99 delivery fee was lied to and just past from department to department asked to talk to a manger I was told they would call me back I am still waiting a week down the line. Won’t be ordering from here again.

4 décembre 2023
Avis spontané

Réponse : Very

I'm so sorry to hear of the issues you are facing,

We’d like the opportunity to put things right for you.

In a moment, you’ll receive a notification from ourselves asking for your details, including telephone number and account number. If you could confirm these for us, a member of the team will be in touch as soon as they can.

Thanks
Kimberley

Avis sur InPost UK

Avis sur 1st CENTRAL Insurance

Noté 1 sur 5 étoiles

DO NOT USE !!

DO NOT USE !!! Worst insurance company ever ! I am now nearly 2 months into a claim and still no further forward it honestly is a joke the way they treat customers calling 5-6 times a day with no outcome ! Same lies same story of somone will call you back and no one ever does ! I still havnt got my car and still havnt got my car fixed horrific company

23 août 2022

Réponse : 1st CENTRAL Insurance

Hello,

Thank you for your feedback. We’re sorry to hear on this occasion your experience with us hasn’t been as positive as we’d hoped it would be.

We've reached out via Trustpilot to obtain some additional information from you.

Ashley
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Hello,

Thank you for sending me your details. Once again, I'm sorry for the experience you've had.

I can see you spoke to a colleague of mine who has arranged a courtesy car to cover you whilst we wait for the repair to be completed.

If you need any further help, please speak to us on 0333 043 2022 or speak to us on web chat which can be found on our website. We’re here to help from Mon-Fri: 9am to 6pm.

Ashley

Avis sur toddlebornwild.com

Noté 1 sur 5 étoiles

I orderd a few things off the website…

I orderd a few things off the website and have waited 2 months for some of my order that I still haven’t received yet I keep been told it has been sent and should be with me shortly .. still nothing

4 mai 2022

Réponse : toddlebornwild.com

Hello, thank you so much for reaching out to us and I am so sorry to hear that you still have not received your complete order from us. I have emailed you directly as I would like to sort this out with you straight away as customer service is our first priority. Hope we can get this sorted with you :)