Maria

I order a pair of women's boots from wowcher who use Obero. ORDER NO 50598511, ITEM RECEIVED 26/11/2025. ITEM RETURNED 28/11/25 WAS UN UNWANTED ITEM BECAUSE THEY ARRIVED TO LATE.

I requested a return. Return was accepted.

Because I used klarn at the time my My karlna account is still outstanding and I haven't received my refund.

IM NOT PAYING FOR SOMETHING THAT HAS BEEN RETURNED

Amonth later still no refund.

Ordered a bag through Tesco market Place. I didn't like the bag, so requested a return.

ODRDER NO 5061-2382-90
Ordered items on 1st December 2025, didn't turn up till 5 days later, posted it back on 8thDecember. Heard nothing from since.

I responded in an email for my refund but despite numerous emails and no response.

So I posted the item back myself. Two weeks on I have not received my full refund despite paying my own post.

Tried calling them sent another email. NO REPLY again.

Will contact my bank to get my money back.

If I could give NO STARS I COULD , LIKE TO TAKE YOUR MONEY BUT NOT REFUND YOU.

I'm still waiting for my refund for a return item. Also I paid for express delivery £7.99 for next day delivery they actually turned up 4 days late.

Parcle already received back to you it went by In post and have a notification it's been delivered.

Ordered a crossbody bag through Tesco Market Place who uses Snug-rug as their supplier on 02/12/25

Had to return the bag to snug rug because it was too big. I requested a return which said Snug-rug - SUNG RUG WILL RESPOND WITH A RETURNS ADDRESS,, 4 days had elapsed still no return request. Nearly a week has passed and still not been refunded.

Ordered 2 pairs of boots, one pair of rocket Dogs and the a pair of Kickers. I decided to use Clear Pay, to save paying straight out being so near at Christmas, which was fine.

I had to return the kickers because they were too tight and were not wide enough.

So I decided to IN-POST, which they have now been delivered.

No acknowledgement from MandM Direct and my clear pay account is still showing £37.98 for the Kickers outstanding, when it should be £0.00. The rockets dogs have already been paid for.

Tried to email MandM direct but it’s an no reply email address, and no contact found. I did MandM direct to acknowledge my return so I set my balance to £0.00.

When it comes to returns they don’t seem to want to to give your money back for acknowledge your return.

I use to use these a lot but this will be last time.

Ordered an item on wowcher checked the whereabouts of my parcel and got in international tracking code. Which has now reached to Yodel depot at Gatwick been sitting there ever since 23/11/2025 with no movement on my parcel ever being delivered it should have arrived to day 25/11/2025 and still in transit in other words its not in transit , its stiing in the depot. Can't track yodel as its not a GB tracking code. Don't know where my parcel .

Now Wowcher sent me a replying, thats if they are Wowcher of course .

I can not reply as there no where to reply back on mmmm ??????. makes me wonder considering I had a scam notice come up on my phone stating Wowcher scam alert plus nowhere to contact Woucher directly.

Would be nice if there a Uk where house shopping is a bit steep.

Site easy to use. Very pricy on the shipping you don’t know how much it is until you come to the payment page.

Then there is the insurance, customers should be given the option if want that or not. Wait and see what the quality is like and fitting.

I shut my account down and Flash Discount are still trying to take Money from my account.

Hard luck, the card has been cancelled by my bank. And NO purchases have made.

There is no point trying to take money from someone's account when it's been reported as FRAUD

Please don't reply saying about a purchase because there has never been one. So get your facts right.

Dont bother with this website. It's a scam your statement is b*** S***

These people just dont give up.

They dont even read your emails or letters properly, all they do and say is Please call our office and provide the following details.

Your name
Address
Date of Birth
Contact Number

what on earth, if they have sent you a letter obviously they know your details. What low life people work in that office or if at all.

As it turns out there chasing Statued Barred debit, best part if they don't get what they want they pass it onto Arrow Global Limited. who are just a bad as Resolve. Do like everyone else has done ignore them.

Package takes a long time considering it’s being shipped in the Uk Took over 5 days to arrive and tracking never seems to work. The product price however is reasonable.