Philip Halliwell

I’ve been with Privilege for many years for both my car and home insurance and have always found them to provide good cover together with reasonable premiums. The local call centres are also excellent, you can always speak to someone who is knowledgeable and helpful, unlike many other call centre these days. The only criticism that I have, is that this year, I found it quite difficult to get to speak to someone to discuss my renewal premium. You have to negotiate a protracted automated sequence in order to get connected. I would have awarded them five stars if the access to a human being was easier.

We have booked several holidays with the Southport branch and have always had friendly and efficient service.

We always book our holidays through the Southport branch of Hays travel.
They are consistently good and always go the extra mile for you.

We always book our holidays through Hays Travel at Southport. They always go the extra mile to provide good service and helpful advice.

Probably one of the best part’s suppliers that I’ve ever dealt with.
I ordered the replacement mirror parts at 3pm Thursday and received them the following lunchtime.
The ordering process was really easy, just entered my reg no and navigated the straight forward menu for the appropriate parts.
I was shocked how reasonably priced the items were with no loss of quality!! Overall, a great service.