I had a split sole in a pair of shoes I bought 8 months ago. Contacted ECCO and they said there was nothing they could do. Contacted 121 and received a Quick and no quibble exchange - brilliant. Cust... Voir plus
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Lisez les avis des autres
Well hidden gem! Found this shop while looking for some Clark’s shoes which were on sale after Christmas. Perfect transaction, even returns bag included. Just in case. Also, easily contacted auto re... Voir plus
L'entreprise a répondu
Bought a pair of Solovair boots in their Boxing Day sales. Fantastic price, but what persuaded me was free returns as had never tried this brand before so sizing potentially an issue. 121 Shoes answ... Voir plus
L'entreprise a répondu
Pleasantly surprised by quick and efficient delivery. They have even included a return bag inside a shoe box with printed delivery address. Never got this from any other shop, so first time for everyt... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Order online today with fast, hassle-free delivery for some of the biggest names in Women's, Kid's and Mens footwear at 121 Shoes. Get 10 % off for newsletter subscription.
Coordonnées de contact
6 Lady Road, Cameron Toll Shopping Centre, EH16 5PB, Edinburgh, Royaume-Uni
- 07715 638527
- hello@shoes121.co.uk
- 121shoes.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Very pleased
The shoes were delivered within a few days of placing the order they arrived well packaged in perfect condition. I couldn't get the shoes from Clarks and was so pleased that Shoes123 had them. Would definitly purchase from them again.
New trainers
Straightforward and quick transaction- arrived in perfect condition- very pleased
Great service
Great service - amazingly fast and good price. Discount on first order. Would use again.
Excellent service
Excellent service especially from the Receptionist, Heather, who moved heaven and earth to get me the right shoes.
Lovely quality boots arrived very quick
Saw them
Saw them. Bought them easily navigating the web site. Delivery was prompt. I love them. Thank you.
Don’t fall for the 10% discount gag
Don’t fall for the 10% discount gag, apparently the shoes I was going to buy don’t qualify. Another rip off company.
Prompt delivery
Prompt delivery
Well packaged
Shoes not suitable
Refunded promptly except I had to pay £8 in postage!
Great product and fast delivery
Great product and fast delivery. Emails to confirm order received, processed and sent non existent which I weird as I received the introductory sign up offer email after I registered and before I ordered
Fantastic customer service
Fantastic customer service. Thrilled with my boots. Thankyou so much
I ordered shoes that were unfortunately…
I ordered shoes that were unfortunately too big, the service for delivery and returns was straightforward and the refund swift, I have used this Co again based on positive experience
Great product great price and great…
Great product great price and great delivery
Have I said great
Very good service
Excellent service
Ordered a pair of Ecco boots which were at a very competitive price, arrived promptly, lovely quality, lovely boots unfortunately they were just not right for me.
I returned boots in the new packing bag enclosed, printed label and took to post office, as soon as they were received at 121, 2 days later my refund was issued. Great service 10/10.
Definitely recommend this company.
Order system was easy and straightward…
Order system was easy and straightward and the boots I ordered came within a few days. I’m very pleased with my purchase.
First time I have purchased from 121…
First time I have purchased from 121 Shoes. I was kept informed pre-dispatch about the progress of my order and received confirmation once that was completed. Speedy delivery. Item well packaged. Will happily check out 121 Shoes again for future purchases.
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