Well hidden gem! Found this shop while looking for some Clark’s shoes which were on sale after Christmas. Perfect transaction, even returns bag included. Just in case. Also, easily contacted auto re... Voir plus
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Bought a pair of Solovair boots in their Boxing Day sales. Fantastic price, but what persuaded me was free returns as had never tried this brand before so sizing potentially an issue. 121 Shoes answ... Voir plus
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Pleasantly surprised by quick and efficient delivery. They have even included a return bag inside a shoe box with printed delivery address. Never got this from any other shop, so first time for everyt... Voir plus
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I have ordered from this shop previously and been impressed by the efficient customer service. I was sent an email about the New Year Sale and ordered a pair of discounted boots. They arrived yesterd... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Order online today with fast, hassle-free delivery for some of the biggest names in Women's, Kid's and Mens footwear at 121 Shoes. Get 10 % off for newsletter subscription.
Coordonnées de contact
6 Lady Road, Cameron Toll Shopping Centre, EH16 5PB, Edinburgh, Royaume-Uni
- 07715 638527
- hello@shoes121.co.uk
- 121shoes.co.uk
4,8
Excellent
434 avis
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A répondu à 100 % de ses avis négatifs
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121Shoes were the only business who…
121Shoes were the only business who could provide me with exactly the shoes I wanted. They were very easy to deal with and, when I briefly spoke to them on the telephone, they were extremely friendly and helpful. I wouldn't hesitate to use them again.
4 mai 2022
These shoes were made for walking
Excellent service, sandals has stated, well packaged Thankyou
27 avril 2022
Terrible communication from this…
Terrible communication from this company. Ordered a pair of Ecco shoes and I have received no order confirmation emails from them; no tracking details and they will not respond to email; calls or voice mails.
Will be seeking a full refund immediately and will defiantly vow not to return again.
24 avril 2022
Réponse de 121Shoes
Hello Ali,
Thank you for reaching out and letting us know about your recent experience.
We would like to assure you that we take every complaint very seriously and apologise for any inconvenience. We are aware that some mailboxes are redirecting our automatic confirmation emails to spam folders and we are trying to resolve this issue.
We value every customer and hope that you will continue to use our online service.
Kind regards
121 Shoes team
Perfect no problem from start to finish
21 avril 2022
So impressed by 121 Shoes. First purchase but not the last.
I was very impressed by the service I received from 121 Shoes. The delivery was prompt and the package was very secure. The trainers I purchased were priced very competitively. Will definitely consider purchasing from 121 Shoes again.
10 avril 2022
Prompt delivery & good quality shoes..
23 mars 2022
Dawid is a top man!
Dawid in the Cameron Toll store is a top guy. Thanks for your help with getting me a pair of sick Ecco shoes today mate!
11 mars 2022
Avis spontané
Superb customer service and quality brands.
I visited the 121 shoe outlet within cameron toll centre in Edinburgh recently. I was undecided and just browsing. The customer service that Sharon and Susan provided was excellent, and all my questions answered with superb professionalism and in depth knowledge with regards to different brands, quality and comfort. I would highly recommend 121 shoes to anyone looking for a classic, stylish comfortable pair of shoes.
Mr Jay Fraser.
26 février 2022
Avis spontané
121 shoes. Highly recommend.
121 shoes had the Clark’s boots my wife was looking for. They were £12.50 cheaper than Clark’s on sale! They were also sent overnight with Royal Mail Track and trace. The boots arrived in time and were as expected. 5 stars for 121 shoes.
20 février 2022
Awesome customer service
I had awesome service from this store. I was making an online purchase but had a query and I got really helpful advice over the phone. The boots arrived super-fast the day after ordering. Couldn’t be happier with the boots, the great price and the excellent customer service. Thanks so much!
10 février 2022
Good website
Good website
Well packed shoes
Shoes exactly as advertised with prompt delivery and even included a returns bag should it have been necessary to return
2 février 2022
Excellent boots and excellent service
2 février 2022
Fast delivery and boots are great!
23 janvier 2022
Mix up but resolved
Wrong sized shoes turned up, after some discussion they issued a refund (they suggested I had worn them outside and marked the soles, not the case but nevertheless gave a refund after a short email exchange)
21 janvier 2022
Réponse de 121Shoes
Hello Bob,
We are very sorry that you are not happy with our service and take every complaint very seriously.
We have apologised for the manufacturing error that the wrong size shoes were in the box and would be more than happy to refund or replace unworn shoes.
However, the shoes you returned to us have been worn outside and we provided you with pictures in evidence. The soles are clearly worn down and in a very soiled condition and cannot be resold.
We have gone above and beyond our obligation to you and issued a full refund.
Very pleased with the quality of the…
Very pleased with the quality of the Gabor ladies boots . Exactly as advertised, excellent quality, true to size and very well packaged. Delivery time excellent, would definitely use 121 shoes again - highly recommend.
12 janvier 2022
Very pleased
The shoes were delivered within a few days of placing the order they arrived well packaged in perfect condition. I couldn't get the shoes from Clarks and was so pleased that Shoes123 had them. Would definitly purchase from them again.
18 décembre 2021
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