I purchased a pool cleaner from 123Pools, unfortunately after a few months use it failed to work. The manufacturer decided to refund me in full via 123Pools thanks to Claire who was my contact. I... Voir plus
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Lisez les avis des autres
Having no experience with heat pumps or knowing what to choose, I found the team at 123 Pools incredibly helpful and patient. They answered all my questions over WhatsApp, which was so much easier tha... Voir plus
What a brilliant company to deal with, answered questions before I had almost sent the email, delivery was quicker than warp speed. Alot of companies online could do with lessons from the staff on how... Voir plus
Brilliant company very good with communication and sorted out a logistical issue for me swiftly and at no extra cost with my new heat pump arriving a week later. Quality product and can’t thank Nick a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Intex Specialists We have a long standing relationship in supplying Intex swimming pools. From inflatable to rectangular to metal frame pools, we have the UK's widest online range dedicated to these manufacturers.
Coordonnées de contact
123 Pools - 12 Old Mill Road, TQ2 6AU, Torquay, Royaume-Uni
- sales@123pools.co.uk
- 123pools.co.uk
4,9
Excellent
260 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
17 août 2023
Fast in resolving issues
Purchased a bypass kit which was missing some parts and they prompty sent them out in the post.
13 août 2023
Excellent customer service
Excellent customer service - very happy indeed.
Wouldn't hesitate to recommend.
13 août 2023
Ordered a pool hoover
Ordered a pool hoover. Good communication with a couple of questions I had and then fast delivery. Good service
23 août 2023
Avis spontané
Helpful company
Helpful company. I hope they are as good if anything goes wrong! Sure they will be which is why I chose them. The pool robot Tiger shark QC is great. Very good and worth cash.
18 juillet 2023
Outstanding service
Outstanding service, very knowledgeable staff whose support was highly valuable.
25 juin 2023
Pool Cleaner
The cleaner arrived safely and well packaged. It is simple to use and seems to work well.
Delivery was a bit disorganised - I received a message to say the courier company had been trying to contact me to check the delivery date was suitable, but there were no missed calls or texts so this seems unlikely.
17 juin 2023
Réponse de 123 Pools
Hi Zos,
We do apologise in regards to your delivery, we were contacted by the pallet courier advising they could not get hold of you, this is why we sent you a WhatsApp message straight away to inform they wanted to deliver to you the the next day. I will pass on your comments to the courier.
Many thanks
123 Pools
What an exceptional company
What an exceptional company. From start to finish they were absolutely faultless. The speed of response from my initial chat to find out the best product, through to ordering was faultless, fast, friendly and efficient. Delivery was exactly on time and follow up customer care through to installation was superb. I can whole heartedly recommend this company as a market leader in customer care and product pricing.
3 juillet 2023
Avis spontané
123 pools - quality service
Nick was amazing at sorting any issues out asap , customer service is top priority with these guys , so we are giving them a 5 star rating.
28 juin 2023
Avis spontané
Great service
Great service, thanks to Nick for sorting out a problem with the Post Office, and at the speed of lightening! We are up and running within hours! Will not hesitate to order again from this company.
21 juin 2023
Avis spontané
Fantastic company to deal with.
Answered all my questions in good detail, advised on additional fittings I required and very prompt delivery to Scotland. Highly recommend.
22 juin 2023
Avis spontané
Really very pleased and so helpful
30 mai 2023
My order was promptly dealt with
My order was promptly dealt with, dispatched quickly, we were kept informed re delivery and my new “ sharkie” is a cracker. Thank you 123 pools.
3 juin 2023
Excellent service
Excellent service , extremely pleased with my purchase. The only issue was the time of delivery, but I am an impatient soul.
3 juin 2023
Service above and beyond
I ordered a pool vac from 123 Pools, which got lost in the post. Immediately, and without questioning, 123 Pools sent a replacement (meaning they had two out for delivery but had only been paid for one). This is exemplary customer service. The company has my full, 100% endorsement.
8 juin 2023
Avis spontané
Easy to order and quick delivery
23 mai 2023
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