I wanted to leave some feedback for Josh, who helped me arrange my taxi insurance. He was extremely helpful throughout the whole process, explaining everything clearly and making sure I understood... Voir plus
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Big shout out to Martin for hand holding me throughout the process from start to finish. Smashing bloke who went out of his way to get me the best insurance deal under my circumstances
L'entreprise a répondu
Very helpful company and such great customer support. I appreciate this company provided me with a policy and now 2nd year in the row I’m choosing to stay with them. Individual approach and very at... Voir plus
L'entreprise a répondu
Both Jake and Drew have been very patient with me whilst they have arranged Taxi Insurance for me for the first time. I would highly recommend their support and service.
À propos de l'entreprise
- Courtier d'assurances
- Assurance auto
- Agence d'assurance
- Compagnie d'assurance
- Compagnie d'assurance moto
- Compagnie d'assurance personnelle
À propos de 1 Answer Insurance
Écrit par l'entreprise
Here at One Answer Insurance we specialise in drivers with adverse motoring history (claims and/or convictions) as well as taxi, courier and minibus insurances.
We have links with some of the best insurance providers in the country, which means we can offer you the best cover at the most competitive price.
Coordonnées de contact
Unit A1 Chaucer Business Park, Dittons Road, BN26 6QH, Polegate, Royaume-Uni
- 01323 481444
- customerservices@1answer.co.uk
- 1answer.co.uk
4,7
Excellent
3 k avis
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
That you are at the end of the phone if there is any we need
There is always someone at the end of the phone to help
16 mars 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a great experience.
Kind regards,
One Answer Insurance
Good insurance seller
14 mars 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a great experience, albeit seems the star rating has been placed in error.
Kind regards,
One Answer Insurance
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
I had a call from Chris who was very…
I had a call from Chris who was very friendly, polite went through everything thoroughly & answered any questions I had excellent, very pleased with the help I had today. Will be recommending going forward.
18 mars 2026
Avis spontané
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
This is a company you eventually have to use when you screw up and get banned from driving
Despite telling them on more than one time with email that all my information has stayed the same and there was no change to my information the still insisted on an hour phone call to try and up sell shit I didn't want and demanding a review on the service they provide and the constant harassment for me to contact them
12 mars 2026
Réponse : 1 Answer Insurance
Good Morning,
We’re sorry to read your concerns, but would like to clarify the process.
As an FCA regulated broker, we are required to confirm key policy details verbally to ensure accuracy and that all information is correctly understood before cover is arranged. For this reason, renewals cannot be completed via email and must be completed over the phone.
In reply to your comments regarding call duration, we have reviewed our records and are unable to identify a call of approximately one hour as described. Our system shows two calls at the beginning of March, followed by your renewal being completed on 12th March 2026, with the total call time being significantly less than stated in your review.
We hope this clarifies the situation and look forward to continuing to provide your insurance policies in the future.
Kind Regards,
One Answer Insurance.
Fast and easy to get insured
Fast and easy to get insured. Cheaper than I was expecting considering my circumstances.
3 mars 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse : 1 Answer Insurance
Good Morning,
We’re sorry to hear that you felt the claims assistance did not meet your expectations.
One Answer does not directly handle claims, we have passed your feedback to the relevant claims team to review and provide further information. We take all feedback seriously and appreciate you bringing this to our attention.
If there is anything further you would like to share in the meantime, please feel free to get in touch.
Kind Regards,
One Answer Insurance.
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Very polite helpful and fast
16 mars 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a great experience.
Kind regards,
One Answer Insurance
Very good team
10 mars 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Economical
9 mars 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Pleasant phone manner and helpful
13 mars 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
I was originally with a guy called Jake…
I was originally with a guy called Jake but he left and Josh took over made it very easy new exactly what he was doing done my taxi insurance went very smoothly great broker
13 mars 2026
Avis spontané
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Very pleasant experience.staff (Danni)…
Very pleasant experience.staff (Danni) totally friendly and helpful as well informative as have been all your staff over the past couple of years …well done 👌👌👌
12 mars 2026
Avis spontané
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Great customer service
Martin was very helpful and gave me advice I didn’t even know I needed then worked hard to get me the best deal for my needs.
12 mars 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Perry was the nicest person I’ve felt…
Perry was the nicest person I’ve felt with definitely recommend
12 mars 2026
Réponse : 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
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