Fantastic service from Sam at Farnham branch she helped and answered every question we had and was so polite and welcoming and interacted with our two children can’t wait for our new sofa to arrive.... Voir plus
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Lisez les avis des autres
We were left to explore the showroom which was nice, once we had questions we approached the sales team, Bertie was so friendly and knowledgeable. He explained everything and even though the showroom... Voir plus
Very happy with my Lando, grey leather electric corner suite. I didn’t know this store existed, and I’m so happy we discovered it. We looked in several stores and got followed around by staff l... Voir plus
Very pleased with the customer service that I received from purchasing from Adobe, really useful to be able to track my delivery. Delivery guys Jay and Andy were great and had both sofas set up in no... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Abode Furniture Outlet provide the best quality furniture & service in the UK. Order online, over the phone or in one of our showrooms. Fast delivery, great prices and amazing furniture.
Coordonnées de contact
Unit 5 Eastern Avenue Retail Park, GL4 3EA, Gloucester, Royaume-Uni
- 0800 669 6155
- sales@abodeoutlet.co.uk
- 1stclass2ndhandfurniture.com
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Great service great delivery guys…
Great service great delivery guys overall a great experience and so pleased with my new sofa
Great company
Great staff, fast delivery and very little faff. Great to deal with and all so simple.
Had my sofas deliverd today rob and…
Had my sofas deliverd today rob and theo did an excellent job i would give them a 10 out of 10 they was very polite was earlier than the time they had said they would be here cleaned up after themselves and took away all the packing and old sofas thank you very much we love the sofas and will definitely be recommending them
A* service from Rob and Theo
A* service from Rob and Theo, extremely helpful and efficient at removing old furniture and building and setting up new.
Highly recommend and would happily use their services again
Very pleased with our new reclining…
Very pleased with our new reclining chairs. Impressed with the delivery team and their expertise, very polite and professional.
Rob and Theo were brilliant
Rob and Theo were brilliant. Navigated a difficult road to deliver to the house and installed the sofa quickly and efficiently.
They were very helpful through the whole set up and very professional.
The guys did a brilliant job
The guys did a brilliant job. Very prompt and efficient service. Jordy and his helper were great.
Cannot praise them enough.*****.
Superb service from Abode ,kept in the loop throughout the process.
We met Sam your lovely sales lady at…
We met Sam your lovely sales lady at your Farnham showroom
She helped us with measurement etc and was really helpful , highly recommended
excellent service
Rob and Theo were perfect gentlemen they put the suite together in no time and nothing was to much for them they're highly recommended thank you guys 👍👌
All round great experience and service
We were left to explore the showroom which was nice, once we had questions we approached the sales team, Bertie was so friendly and knowledgeable. He explained everything and even though the showroom was due to close he encouraged us to continue going through things. I was happy to secure the sofa via a small deposit which was also very pleasing.
An all round great experience and would highly recommend Abode, especially Bertie. Brilliant service
Great service
Form the first moment in the shop to having my sofas delivered Jack in the shop and Rob & theo were excellent and the sofas are great we are now prode owners of a 3 seater and 2 seater recliners thank you very much
Delivered on time by rob and theo very…
Delivered on time by rob and theo very proffesional and polite guys put furniture together and took old furniture and all cardboard away furniture is so comfortable and looks amazing thank you both and abode furniture
Everything went really well from the…
Everything went really well from the sales room to the home delivery guys they were very helpful I paid for the full install so that I could see it before they left they were thorough and tidy I would have no worry about recommending the store to friends and family.
Super delivery and thanks to Rob and…
Super delivery and thanks to Rob and Theo for getting everything in and set up for us. Highly recommended
Rob and Theo were absolutely fantastic
Rob and Theo were absolutely fantastic! Delivered super quickly with no problems at all
Very quick delivery ordered on a…
Very quick delivery ordered on a thursday delivered by monday. Rob and Theo very friendly assembled the sofa quickly great service very happy with our new sofa
Fast
Fast, easy, no bs service. Bought a sofa and it came 4 days later, delivery chaps took my old wrecked one away. Happy with the new one.
Please ignore our previous review
I had previously put a review on trustpiot when purchashing our corner sofa, we were asked at the time to do so, infact i feel we were pressured at the time, to write one.
I am now here to tell anyone please beware! We made the mistake of trusting that we would get what we ordered.
At the time of delivery we knew our order was wrong, but the delivery staff would not help at all.
For 2 whole weeks now we have been trying to get things put right, with no success, just passed around,
The salesman has passed un true information back to head office, we are no nearer getting the problems resolved. We shopped in the Manchester show room
Be aware if your buying a corner unit with electric recliners there are 3 type of consoles, we ordered duel controls, they delivered hot/cold cup ones, we cant even get them to admit the mistake, let alone change to what we ordered. And at the time of ordering we were not made aware there are different ones, while we were shown the duel console, sat in the sofa in the showroom testing it and asking to purchase exactly the same, we were not told there were any different ones.
We have been delivered, internal electric recliners that you have to shove your hand inbetween the seats to use, i have already hurt my hand trying to do this, and i can only imagine the damage to the sofa this will cause over time, we ordered a unit where this would be controlled on the console, but thats not what we got.
Also we bought the 5 year warrenty, but when ive asked for the paper work on this, im told there is none, and currently have no idea who supplies this support or who to contact should there be a problem, if its Abode direct i worry with the current experience we wouldnt get anything fixed.
We also ordered a footstool which has been delivered in the wrong material and can not get them to take it back or change it.
The whole experience is most dissapointing, we've ended up having a substandard product not fit for purpose, no customer service and a huge expense.
Please beware when making any purchase, we made the massive mistake of trusting the sales man to be honest re his mistake at the time of order, and the bigger mistake of letting him know what our spend limit was.
Check the emailed paperwork you get sent, even better ask them to explain it in detail at the time of order, its not clear on there at all.
There is a huge level of dis honesty going on with us right now so please be very careful.
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