Natalie was great! Made you feel relaxed and confident from the outset. Would recommend to others and will defiantly train with her again. Thankyou for making work on a Saturday worth it!
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Lisez les avis des autres
Natalie provided a great training experience, with lots of interactive activities giving learning a whole new way to go. Having performed real life CPR on a family member, it was helpful to practice... Voir plus
I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Voir plus
L'entreprise a répondu
Excellent paediatric first aid course delivered by Natalie. She is passionate not just about people passing the course, but being able to make that crucial difference in real life first aid emergencie... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Coordonnées de contact
Keystone Avenue, WF10 4TH, Castleford, Royaume-Uni
- 01977330102
- Natalie@1stStepsFirstAid.co.uk
- 1ststepsfirstaid.co.uk
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Wonderful session
The training was wonderful and gained lots of information in a clear and detailed way.

Réponse de 1st Steps First Aid
Training
The training was very interactive. The trainer delivered the training at a good pace so i was able to take in the information.

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Natalie was brilliant.she went in to…
Natalie was brilliant.she went in to everything in brilliant detail and made Sure everyone understood

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Excellent course
Excellent course, instructor had time for everybody and everything was explained so it was easier to understand. would definitely use 1st steps again.

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I recently completed a first aid course
I recently completed a first aid course, and I must say it was excellent! The content was informative, the instructor (Natalie Kay) was knowledgeable, and the hands-on practice was invaluable. I feel much more confident now in my ability to handle emergency situations. Highly recommend this course to anyone looking to learn life-saving skills

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The trainer is really good she explains everything I really enjoy it
I did 1 st first aid course it was sach a lovely and enjoy full thanks

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1st steps first aid
Really informative course, well taught, fun and enjoyable whilst also making sure important information learnt
Thanks to Natalie

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Very good teacher made things very easy…
Very good teacher made things very easy to understand highly recommended

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What a great interactive training…
What a great interactive training session, very comprehensive and well presented, light hearted and thoroughly enjoyable.

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Great experience
Great people skills, down to earth, great knowledge, easy to understand

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Really friendly and enjoyable
Really friendly and enjoyable.
Learned a lot and was very useful. Thank you.

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Excellent, practical course.
One of the best First Aid courses I have been on.. Giving you ‘real life scenarios’ to increase confidence when giving first aid..

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Highly recommend
Highly recommend, I have done many many first aid courses and this was by far the best. I have left feeling extremely confident if I ever need to use first aid

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Fab first aid training course
Iv been to many first aid course for many years and this one was one of the best, iv learnt alot more from thus one then any due to the indepth teaching and humour from trainer.

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Fantastic first aid training
Natalie has so much experience which make her training very credible and I learnt so much more on this first aid course than my previous ones.

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Tutor had thorough knowledge of…
Tutor had thorough knowledge of subject. An informative and enjoyable day.

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