The item purchased had to be returned as it was unsuitable. 24MX, however, dealt with the issue professionally and promptly and refunded the total cost without issue. They were easy to deal with, no d... Voir plus
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Lisez les avis des autres
Still haven’t received my helmet, ordered 4 weeks ago, emails ignored for days and when they do reply it’s tracking order numbers that don’t work and another week waiting for another reply! Don’t us... Voir plus
Was damaged in transit and there speed to replace was outstanding many thanks and there product does what it says good quality cheap price
Good quality products Bought gazebo, chairs, motorcycle drop mat (actually bought 2 for inside my camping tent/living pod) good for when your on hard ground/gravel. I used to use the gazebo when c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At 24MX, you will find a wide range of products for both you and your bike, regardless of whether you are a beginner or a professional. We offer the world’s hottest brands within these sports for competitive prices. In addition to this, we carry our own high-quality brands for consistently low prices.
24MX
Écrit par l'entreprise
- 60 DAYS RETURN POLICY
- You can make an return within 60 days of your purchase, as long as the item(s) are unused and still in original packaging.
- FREE POSTAGE ON ORDERS OVER £50*
- If you make an order for over £50*, you'll be offered free postage and packaging! In addition; all of our parcels are both insured and trackable. *This does not include bulky products nor Express delivery.
Coordonnées de contact
Royaume-Uni
- info@24mx.co.uk
- 24mx.co.uk
4,2
Bien
9 k avis
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Great Products, Incredible Service!
The website is extremely easy to use, and has a great selection of products for my bikes.
Customer care was extremely helpful before I made my orders, swiftly answering all my questions about the products I was interested in.
The orders were processed and delivered in excellent time and without any issues.
I highly recommend 24mx, and will be buying a lot more from them in the future!
5 mars 2026
Dreadful
Dreadful. Items never arrived. Now ignoring me and appear to have blocked my email.
If anyone is reading this please respond to the email I sent and you said you were going to update me. Was a first time customer will not be using again.
17 mars 2026
Avis spontané
Fantastic price and customer service
Fantastic price and customer service. Item arrived promptly.
9 mars 2026
Good value products
Good value products. However, postage is very slow to UK. Returns process very slow.
1 mars 2026
24MX heavy duty chain lasted one day…
24MX heavy duty chain lasted one day and got kinks in it, had to be removed
9 mars 2026
Failed to deliver my grips when I…
Failed to deliver my grips when I contacted company they advised would only help me if I completed a form as im disabled and no access to a printer I found that impossible after few emails im still waiting on address to return as they failed to provide this. When trying to track my order via website it would not work once absolute joke of a company with bad communication and customer service
DO NOT USE THIS COMPANY
19 mars 2026
Avis spontané
Slow delivery and sent the wrong item
Slow delivery and sent the wrong item, looks like I received someone else's order which is fair enough, probably a easy mistake to make. However customer service is either very slow or ignoring my emails making the whole experience very frustrating. Would have been happy to wait for the right item to be sent to me, but frankly I just want a refund now. I can't honestly can't recommend this company currently. Will update if/when the issue gets resolved.
19.03.2026
I've recieved a reply and they have arranged a collection. Will update how it goes.
29.03.2026
Finally received my refund in full. A month later. The customer service are friendly and polite but the whole service/experience overall was very slow. I understand the warehouses are based in central Europe but when you're spenind significant amounts of money it does make you nervous when you get experiences like this especially when it was no fault on the customers side. I think it would be fine for small items but if you're buying something expensive or if you're not sure about sizing (basically anything that you may need to return an item for) avoid if you're UK based.
8 mars 2026
Excellent service excellent value would…
Excellent service excellent value would recommend
5 mars 2026
Polisport bodykit for Beta
Perfect experience.
Ordered a body panel kit for my Beta.
It arrived quickly and was very well packaged.
Can't ask for more!
5 mars 2026
great experience buying from these
great experience buying from these. Great price and fast delivery
3 mars 2026
A product appeared to be secondhand
A product appeared to be secondhand, pre-used or faulty, not sure which. But it was an issue with the condition of it when I received it.I spoke to them regarding my issue, they said they would return my call but never did. So I will be returning it. Very disappointing service.
3 mars 2026
Terrible service!!!
Terrible service!!!
I ordered a full set of Acerbis plastics which were listed as fitment for my bike, when the goods arrived it was clear the items were incorrect and not for my bike. I contacted 24MX through the customer services as that is the process if the item is incorrect, supplied photos and even my chassis number although god knows why they need that! Eventually i was sent a returns label, i boxed up the goods and returned with the supplied returns label. 9 days later i contacted them to chase up my refund as tracking said the goods had been received.I have just received a reply to state that the goods arrived at their London depot and can take another 20 days to reach and be processed by the central europe depot....So around 25 to 30 days before the customer is likely to see a refund through no fault of their own.
Customer service at its finest....Not!!
3 mars 2026
Easy to order delivery brilliant kept…
Easy to order delivery brilliant kept informed delivered on time when I was told Amazing
2 mars 2026
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