360onlineprint 

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Horrible customer service! Sent paper stickers instead of the gloss I ordered and they are falling part. Their solution is to credit what I spent on delivery for another order! $6! I ordered 2000 stic... Voir plus

Noté 1 sur 5 étoiles

Terrible customer service. Ordered flyers at their fastest shipping option, promised to arrive 5/5. The flyers are time sensitive and nowhere to be found at this point (5/9). By the time we receive th... Voir plus

Noté 1 sur 5 étoiles

I waited like 3 months to get my flyers then one day it said delivered. I checked my cameras and didn't get any mail that day. So I went to the post office and they said that tracking # is someone els... Voir plus

Noté 1 sur 5 étoiles

The worst company I have ever done business with. Twice this year I placed orders that were never delivered, with zero communication, until I reached out to them to inquire of my non delivered ord... Voir plus

À propos de l'entreprise

  1. Agence de presse et de marketing

Informations provenant de diverses sources externes

360onlineprint has more than 400 customized products for your business. Printing at the best price, great quality and fast delivery. Order your products now!


Coordonnées de contact

Tous les avis

(228)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great stickers

Great stickers, leaflets and business cards for my new venture.

Good colour and quality, speedy print and shipping

22 août 2019
Avis spontané
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Réponse de 360onlineprint

Dear Customer,

Thanks in advance for your preference and your feedback, it is essential for our team.
We are at your disposal for any additional contact or question regarding our products.

Best regards,
360Onlineprint

Noté 5 sur 5 étoiles

Sticky stickers

I ordered stickers which were excellent quality and sent quickly. I could not see how they peeled off initially but 360online were very patient with me and helped me.
Very pleased with the service and will be using them again.

22 août 2019
Avis spontané
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Réponse de 360onlineprint

Dear Customer,

Thanks in advance for your preference and your feedback, it is essential for our team.
We are at your disposal for any additional contact or question regarding our products.

Best regards,
360Onlineprint

Noté 1 sur 5 étoiles

Fliers damaged because poorly packaged

My fliers were sent in a large bag inside a large box, allowing them to move around freely and get crumpled in transit. They look like they’ve been stepped on and trampled around! Can’t believe somebody would post them out like this. Very disappointed.

22 août 2019
Avis spontané
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Réponse de 360onlineprint

Hello Mrs Louisa Fahy,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
360Onlineprint

Noté 1 sur 5 étoiles

Bad customer service...Run away!

21 août 2019
Avis spontané
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Réponse de 360onlineprint

Hello dear customer,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
360Onlineprint

Noté 1 sur 5 étoiles

minus 5 stars

i wait more then 2 weeks almost 3 weeks to complete my first order. very slow turtle faster the 360 online scammers. if you have business DO NOT USE THEM . they sent me last package last week and ups lost the package . i dont belive that i belive they stop the shipping . they group of scammers they order everything in mexico behind the board and the quility of the products i recived very poor . if you want to print for games and kids that ok, please do not spend your time on this guys . us customers use diffrent companys for the printing local company or other online company from usa . they not professional.

19 août 2019
Avis spontané
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Réponse de 360onlineprint

Hello dear ILAN SAR,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.

As spoken in previous contact, we have recorded the above in our database and are doing our very best to solve your demand.

Our customer support will contact you again during the day.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
360Onlineprint

Noté 1 sur 5 étoiles

Illustrative purposes only

I ordered magnets and received something that resembles magnets but are nothing like the ones on the images website. After complaining and asking for a refund I was told the website images are for illustrative purposes only. You can expect to receive anything when ordering from them, there are no guarantees at all, no matter what they say on the website

17 août 2019
Avis spontané
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Réponse de 360onlineprint

Dear Customer,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards
360Onlineprint

Noté 1 sur 5 étoiles

The WORSE SERVICE I EVER HAD IN MY…

The WORSE SERVICE I EVER HAD IN MY LIFE. DON'T EVER FALL INTO THEIR DIRTY LIES !!!!!!!!!!!

16 août 2019
Avis spontané
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Réponse de 360onlineprint

Hello Mr. Jose,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards
360Onlineprint

Noté 5 sur 5 étoiles

First time to use this company

First time to use this company, and I will have to say - my experience has been excellent! We ordered on Sunday last and the print run was delivered from Portugal to Ireland on schedule today - exactly 4 days later. The quality is brilliant, and I found their website extremely slick to use. Reading the other reviews on Trustpilot - I must comment that many of them look extremely suspicious. It is peculiar that the ratings distribution shows only Excellent and Bad ratings, with nothing in between. This doesn't seem right. The tone of the bad ratings is very similar, and I would suggest they might be coming from the same source - perhaps a competitor trying to poison the ratings for this company? Regarding communication with the company - I sent an email query on their website, and received a reply a few hours later - within 1 business day, as they commit to. If I had one minor complaint, it is that the status of the job didn't update after entering production, until it was with the courier. Since I hadn't used the service before, this left me wondering if it was really progressing on schedule. My advice - don't be scared off by the bad reviews on this site - I don't believe them.

15 août 2019
Avis spontané
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Réponse de 360onlineprint

Dear Customer,

Thanks in advance for your preference and your feedback, it is essential for our team.
We are at your disposal for any additional contact or question regarding our services.

Best regards,
360onlineprint

Noté 1 sur 5 étoiles

This company is the worst to work…

This company is the worst to work with,deal with,contact them, Get a response from them. There 100% Guarantee isn't worth the paper it is written on,which is pretty scary considering they are a printing company.
And there 72 hour delivery promise is a joke, I am on day 13 and still waiting. Even after i had to approve the copy with a glaring error on it.
Don't be sucked in by their low prices they advertise because they can't deliver anything they promise. They will send you an email saying the there is a delay because of a printing partner but it's a LIE.
You can see the response they sent me. But it's a smoke-screen.
Nobody as contacted me,nobody ever will contact me/or you.
They are trying to salvage their reputation,while keeping their Web-site up and running so they can rip off more unsuspecting people by advertising low prices on the phony products.
Don't send them any more money and put this fraudulent company out of business.

14 août 2019
Avis spontané
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Réponse de 360onlineprint

Dear Customer,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards
360Onlineprint

Noté 1 sur 5 étoiles

Ordered but sadly there was an error in…

Ordered but sadly there was an error in the design, emailed them instantly and submitted correct artwork, out of hours so no reply , when we got a reply says can't do anything, order filled. No cancellation no refund, no change. I bet we don't receive products either. Terrible company

13 août 2019
Avis spontané
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Réponse de 360onlineprint

Hello dear Chris Arscott,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards
360Onlineprint

Noté 1 sur 5 étoiles

FRAUDULENT | FAKE COMPANY | DO NOT USE!

Ordered business cards and no areival service is disgusting. It's worse than speaking to a Robot. Can't answer simple questions and track an order.

NO SIGN OF REFUND OR ORDER

Terrible service. Delayed order over 7 days with no sign of delivery. Requested a delivery date and they replied with a credit to the customer account. The company is definitely fraudulent and delayed replies of later than 24 hours.

Requested a refund and this was diverted to crediting the "customer account"

No sign of delivery or order being delivered.

Chased for many days and still no refund or arrival of order.

Stick to vista print!!

13 août 2019
Avis spontané
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Réponse de 360onlineprint

Hello dear Naeem,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
360Onlineprint

Noté 1 sur 5 étoiles

KEEP AWAY - FARE AWAY

This is a firm, whitout any moral orr decensee.
There platform is the worst POS ever seen!!!!
No logic, no help, no nothing, and wenn you get in to dead-end, and you will, there is notihng but "stonewalling"

When you have paid 3 times, whithout getting any service, you ask them to uphold the law - what a joke.
This is one thing they never have had any planes about, just a gigant empty hole of pest.

If you have any doubt, just look at 85% bad standing, on this site. One could wish that theese scumbacks would be taken as badly as thee f---ing others.

10 août 2019
Avis spontané
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Réponse de 360onlineprint

Hello Mr S. V. Jørgensen,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
360Onlineprint

Noté 1 sur 5 étoiles

Terrible quality

Terrible quality, unusable. They don't care about their costumers- it's all about making money. I've ordered promotional material that is literally UNUSABLE!!!! DON'T BUT FROM THIS SELLER!

9 août 2019
Avis spontané
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Réponse de 360onlineprint

Hello dear customer,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards
360onlineprint

Noté 1 sur 5 étoiles

AVOID AT ALL COSTS!!!!

AVOID AT ALL COSTS -
Ordered some business cards, never arrived. After 3 weeks of waiting I opened a case with their customer service team and was told that they would ‘look into it’, 7 days later I was then being ignored. Found out their ‘support team’ use generic responses, even when they’ve apparently been escalated. Took to social media but the same issue. It’s been well over a month now and I’m still fighting for a refund. When I asked for a refund they offered me store credit, then again said they’d look into giving me the refund, obviously im still waiting.
They make it sound like they’re doing something so that you’ll wait a little longer, but don’t be fooled. Even the CEO isn’t bothered (yep I even went to that extent).
This has been the biggest ball ache I’ve ever had with a company. Time has been wasted, potential customers have been lost. And I’ve spent more on trying to get the refund than the business cards cost in the first place!
My advice? Pay that little bit more & use HelloPrint or something, at least you speak to a human.

8 août 2019
Avis spontané
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Réponse de 360onlineprint

Hello Mrs. Lucy,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best regards,
360onlineprint

Noté 1 sur 5 étoiles

ORDER NEVER CAME, BUYER BEWARE!!

Order was delayed, but no communication sent. No response to emails. Still waiting on order.

Updates:
I tried to contact support multiple times to resolve issue, but there answers were incoherent and didn't respond to any of my questions. Horrible service, I will never use this company again.

BEWARE OF PRICE! YOU GET WHAT YOU PAY FOR! WORST EXPERIENCE EVER!

2 août 2019
Avis spontané
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Réponse de 360onlineprint

Dear customer,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best regards,
360onlineprint

Noté 1 sur 5 étoiles

Your better off making your own card!

Absolutely awful. My cards came damaged, sent them proof, asked for a refund five times, kept on sending me new cards even though I don’t need them. Are now ignoring my emails. Don’t ever order from becausets a waste of money and time and they are also very disrespectful. That’s my own money that has completely been wasted with no refund. They keep ignoring my refund request even though they promised me that refund.
ALSO, note that their customer service is so bad that they copy and paste the same response to everyone that leaves a bad response. Shameful

1 août 2019
Avis spontané
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Réponse de 360onlineprint

Hello Mrs. Eve,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best regards,
360onlineprint

Noté 1 sur 5 étoiles

Very poor business!

I received my order after 27 days (not in a 72 hrs. as advertise on site!)
Communication with customer serves only by email, no phone number!
They mast gave customer Trucking number for order after shipping!
Business cards made on very thin paper, looks cheap!
Business card packing not in a hard board box! Cards have been packing in a regular paper; it was ripped in a way to go!
Now I need to find some box for cards!
Very poor business!

31 juillet 2019
Avis spontané
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Réponse de 360onlineprint

Hello Mrs. Irina,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best regards,
360onlineprint

Noté 1 sur 5 étoiles

The worst experience of online shopping…

The worst experience of online shopping in my life. I made my order on July 10 and i paid to get it on 19th, today's the 30th and still waiting to get my order. I sent an email to know what is happening they send me back that :

We're sorry to inform you that an operational anomaly was detected with your order, which resulted in a delay in your delivery.

However, we are making every effort so you can receive your order as soon as possible, and the situation has been referred to the responsible department.

Best Regards,
360onlineprint

30 juillet 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Dear customer,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best regards,
360onlineprint

Noté 5 sur 5 étoiles

Love 360onlineprint

Hello!

My name is Andrew Stevenson. I love the service of 360onlineprint. Prices very good, deivery very fast. it's a dream!

29 juillet 2019
Avis spontané
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Réponse de 360onlineprint

Hello Mr. Andrew!

Thanks in advance for your preference and your feedback, it is essential for our team.
We are at your disposal for any additional contact or question regarding our services.

Best regards,
360onlineprint

Noté 1 sur 5 étoiles

Poor slow and did not meet deadline

Paid for a set date to arrive and sent this.

We're sorry to inform you that an operational anomaly was detected with your order, which resulted in a delay in your delivery.
However, we are making every effort so you can receive your order as soon as possible.
We apologize for the inconvenience and thank you for your understanding.

Best Regards,
360onlineprint

26 juillet 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Dear customer,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best regards,
360onlineprint

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