Terrible company!Bought dwarf Morello from them in March 2026, arrived in bad condition with awful packaging, contacted company with plenty of photos and was told that it would be growing fine. H... Voir plus
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Unfortunately I have become victim to this company’s appalling service and after sales. Having previously had trees from them in the past I let go the fact that some were obviously DOA as the prices... Voir plus
More bad experience. Peach tree arrived dead. Company did not acknowledge let alone respond to complaint. No refund given. No apology received. Shameful business practice.
Should have read these reviews not the website ones clearly false! Placed an order they all have arrive battered and bruised and look like they were stuffed into the pots on packaging day Poorly... Voir plus
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My husband bought me 3 bareroot…
My husband bought me 3 bareroot blackberry plants and a potted cherry tree.
The cherry was not as big or healthy as advertised, it had two weedy branches and was not labelled.
The blackberries we planted correctly straight away and have looked after them well and all the same as each other. One has survived and looks healthy, the other two have not grown at all since planting in December 2023.
I have contacted 3fatpigs about the blackberries several times via the contact form on their website and they have never responded.
I would absolutely avoid this company. I have bought hundreds of plants before and if ever there has been any that haven't grown they have been replaced or refunded. Buy from Ashridge or Sarah raven instead!
A VERY POOR EXPERIENCE
I bought a peach tree from this company early in the year. I twice contacted them and sent photos to point out that it was barely growing at all. On each occasion they told me that it was just slow to ‘wake up’ after Winter - even in the middle of June!
The inevitable happen and the tree died back. I requested a refund but they refused to communicate.
Avoid
Wish i would have seen the reviews on this site before ordering.. recieved a very diseased walnut tree yesterday with extensive brown spot, holes on the leaves and some were even completely black and shrivelled. Partnered with a little stick with more brown and shrivelled leaves that was supposed to be a blueberry bush. I emailed 3 fat pigs the photos and asked for a healthy walnut tree to be sent out, but they just stopped responding and they really couldn't care less. I seen other reviews telling people to complain to B&Q which I will be doing and hopefully they won't be able to scam as much people in the future.
No complaints
Received a very healthy plant in 3 days and no postage! Was not optimistic after reading the dissatisfaction on this site.Felt I had to share a positive experience.
Happy first time buyer!
I went through Amazon, who use 3 Fat Pigs, to buy a plant I found hard to find, a mop top hydrangea. Just wanted to say thank you for a great plant, repotted it this morning and the root system looks healthy, lots of woody stalks which shows the plant has some age. I would buy again as my first experience was without any issues. Thanks again for the great plant, keep up the good work!
Great service
I ordered a honeysuckle plant last Wednesday and it arrived safely today. I was very apprehensive as I read the reviews AFTER ordering and wasn't expecting too much considering so many negative comments to be fair.
Having said that I was delighted with the plant. Green, healthy and well packaged. Even the compost was slightly damp. Considering it had been in transit since last Thursday when it was sent, it was thriving.
Thank you guys.
Terrible customer support - buy elsewhere
Bought 4 fruit trees, 3 have survived but the pear tree was not dormant but dead. The Company just did not care, their email replies just felt insulting. They then stopped communicating.
It's when things go wrong that Companies show their true nature. Don't buy from this one
SPENT £320 ON DEAD STICKS
DO NOT BUY FROM THIS COMPANY!!!
I bought 300 bare root plants and a plum tree, virtually all of which were dead on arrival. They have the cheek to tell me - (I OWN A SMALL TREE NURSERY SO I KNOW HOW TO CARE FOR PLANTS) that I didnt look after them, thats why they didnt sprout!!
They must pick them early so they can dispatch quickly, in the mean time they dry out then blame the customer for not watering. My plants were absolutely drenched all the time.They ignore emails. Thanks for the dead sticks - £320 WELL SPENT
Good experience
Good experience. Ordered a few times from here and both have been in great condition. Supposed to see the number of negative reviews. Well packed and quick delivery.
They Know What They are Doing! MY TREES looks really strong!
I just had my delivery yesterday from 3fatpigs of my "Golden Gage and Opal Plums". I am very happy with my trees!!! I had bad experiences this year with the more popular nurseries. Like JP****** 21 bareroot raspberries died and 1 of 2 Stella cherry died too., promised me a refund but never got it.
But with "3 Fat Pigs a.k.a Beechwood nursery, I can only say nice things about them. First, the plant was well packed in a sturdy box with a bamboo stick to support the young tree. It's potted which is tied to a plastic to secure the pot. Packed like a real PRO did it. The trees look really strong trees. And was encased with Barley Straw and a lot of it to protect the plant. I didn't wasted it, I used it with my chickens as bedding. The Trees arrived in amazing condition. 3 Fat Pigs or Beechwood nursery which I found in amazons.uk website is now officially my favorite nursery. I don't know why it has negative reviews. I wonder why.
Believe everything you read on here and…
Believe everything you read on here and avoid this company or loose your money. Despite what they told me, my dead plant won’t come back to life ! I think that says it all. They don’t care once they have taken your money even though the plants are not as stated.
2/11/24. Update as requested by the company. The customer service is more dismissive then helpful, such a shame .
3 fat pigs - FRAUD don’t order
FRAUD - mis-representation. Ordered a lemon tree described as ready to fruit. I received a 3” weed thing that can’t even stand up without being tied to a piece of bamboo. Customer service were rude and refused to refund. AVOID I tried to leave a review on their website and guess what the reviews have to be reviewed so they are not showing them. Should have ordered from Amazon at least they give you a refund. And why is the company not replying to any of these trustpilot reviews
Awful
Awful! do not buy from this company! They were completely unhelpful when I contacted them.
I purchased a tree and received a dry plant that had clearly not been watered for sometime. The 'tree' had some diseased leaves and was no more than a small plant. Avoid this company if you can or be prepared for rubbish 🗑 😒 🙄
What a dreadful company
What a dreadful company. DO NOT BUY FROM THEM!
Terrible specimens of three Silver Birch trees. All barely 5 foot, described as between 5-6 foot. One had no growth from the leading tip to 18” down- completely dead. Complained but very poorly received. Awful after sales service. AVOID AT ALL COSTS!
Don’t believe everything you read on the internet.
After placing my order, I happened to read these reviews and felt sick after spending so much money before looking into the company.
Alas I couldn’t have been happier when the boxes arrived. I ordered 4ft cherry laurel plants for my daughter to make a hedge in her front garden. The pots were wrapped in cellofane to prevent spillage from the pots, there was 5 in one box and 8 in another box. They were delivered on different days but this was because of the courier. I also ordered two hydrangeas and one small wild honeysuckle. The honeysuckle was bare but my wild native hedge plants are at the moment so I wasn’t expecting it to be bushy.
I’m very pleased to recommend this company. I certainly have no reason to complain about anything.
Very happy and won’t hesitate to order again
Keep on at B&Q market place to get these traders removed
I have read a number of reviews on 3fatpigs that reflect my own experience. My recommendation is to contact B&Q and complain vociferously. A lot of orders are placed via the B&Q website. I called B&Q to complain about my 15 caryopteris plants and was very insistent. Long story short they informed me they are investigating Beechwood Nurseries (3fatpigs) as there are a number of issues regarding dead plants from them. If enough customers made their voice heard with B&Q marketplace regarding Beechwood Nurseries (3fatpigs), hopefully this trader will be removed from their suppliers. Keep at it!!
Don’t bother purchasing
Don’t bother purchasing. Hedging arrived unhealthy. Customer services is shocking and rude. Please avoid at all costs. I didn’t see the previous review until now. Lesson learnt!
Would give no stars if possible
Would give no stars if possible. Totally agree with previous reviews. Ordered 2 trees and 1 has never shown any signs of life. Arrived poorly packaged wrapped in thin plastic & unlabelled. Fobbed off with excuse about it being dormant but obviously dead. Now won't respond to messages & obviously no chance of a refund.
Not cheap either.
Avoid at all costs. Will never use again.
Bought 7 fruit trees
Bought 7 fruit trees, quite costly purchase.... however they have all arrived dead. Emailed them stright away. Poor communication. They are rude and arogant. No refund. Avoid at all cost
Avoid this seller on B&Q
Bought 5 dogwoods off B&Q through this seller. They arrived through the post and wrapped up. Planted them hoping they would come back. Contacted Beechwood Nurseries who said because I’d not got in contact at the time of delivery they wouldn’t do anything. I explained I had hoped they would come good. They blamed the way they were planted despite the ones I bought from a different seller which are next to them growing and thriving. They have refused to do anything. The plants were poor quality and small and almost dead on arrival. I would avoid using and wish I had seen these reviews before. Disappointing that B&Q continue to use them despite a lot of poor experiences from customers.
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