3fatpigs Avis 500

Really disappointed with the quality & size of the bare root beech hedging provided by this company. Of the 100 trees we ordered some 40 were dead. When I contacted them to ask for replacements under the ‘guarantee’ all I got was excuses that I’d planted them in the wrong place, hadn’t cared for them properly etc. This despite the fact that the dead trees were in amongst the living ones. There were many trees that simply didn’t have any roots at all. Won’t be using them again and if you are reading this I suggest you avoid them. Buy cheap, buy twice as they say…

I ordered a patio mirabelle bare root tree. When it arrived it looked dead so i contacted 3fat pigs. There response was as i had potted it they could do nothing but give it some time to come out of dormancy. I waited and waited. My patience ran out so i sent to ask for a refund.NO REPLY. I contacted them again and guest what NO REPLY. If i could give no stars that is what they would get. DONT USE THIS COMPANY

i bought a buddleia bush from ebay from beechwood trees/ 3 fat pigs. that was the description. i expected the usual form of buddleia with rootball having stems/ branches growing from it. when it arrived some of the leaves were yellow. not the end of the world. i planted it but only after planting it did i see its a standard buddleia. there is 1 main stem from rootball with branches growing from top of that. if it developes i dont how the stem at base will support the weight of top branches. as it is so twiggy. ive tied main stem to a bamboo cane. when i contacted the seller and explained it was bought in memory of a miscarried grandchild first girl charlotte was lovely. told me to return it for refund. then someone called sara muscled in. i said after her attitude i cudnt bear to look at plant and would bin it with loss of 15 quid. she said if you want to throw out a shrub ordered in error it was my loss. it was not ordered in error. i went by the description they provided. there was no mention of it being produced as a single stemmed standard. then next day she text and said its perfect and blocked me from replying. i wish id seen the reviews. there was no sensitivity towards why i bought it and the day sara blocked me was our 7 mth olds anniversary which didnt help. cant beleive this company is still operating

Twigs delivered, told that the "privets" were just dormant and to give them a few weeks to get bedded in. Nearly 2 months later, and still Twigs, no leaves and no shoots, out of 50 "bushes" delivered, I wish I could put photos on this review. I've been in contact with B&Q who I bought them through answer was to get in touch with the supplier ( Beechwood Nurseries) utter disgrace and a waste of £79.99.

DO NOT USE. Ordered 15 plants. 5 showed no sign of life and 3 had stunted, sickly leaves that eventually fell off. These plants were substandard, poor quality and should not have been shipped to a customer. It indicated they do not care about quality and will ship any old thing out! Contacted Beechwood Nurseries via B&Q market place and as informed the plants were in hibernation. Ha! It was barndoor obvious they were dead. Refused to give a refund and told me to wait 8 weeks. I duly waited and unsurprisingly they did not "do a Lazarus"; they were still dead. When I contacted them for the refund, I was then informed the 2 week refund period had expired! Went ballistic and told them I had waited at THEIR SPECIFIC request. Eventually got a refund for 6 plants but they would not budge on the other 2 plants that died. Will never use again and my advice to avoid like the plague

70 cherry laurels purchased, 12 of which died. Company said they had dried out but they were meticulously looked after in the wettest spring for years. Tone of response from company very defensive then stopped responding to emails. I was polite and courteous and intended buying other shrubs had they responded in a professional and consolatory manner. I believe company policy is to sell and essentially walk away and ignore a customer. There is also no phone number which would seem intentional given the number of complaints. If only I had read these reviews before purchasing. They are rude, unprofessional and as far as i can see a ‘chancer’ outfit who sell and walk away. Avoid this supplier and find a reputable one with good Trustpilot reviews. AVOID at all costs.

Ordered 25 cherry laurels. Appeared healthy when arrived and were well packaged. Been planted approx 8 weeks. Lots of new growth already. Some did get yellow and lost all leaves, but I think they may had been due to the stress of planting? None have died and new shoots are forming, even on ones where leaves were lost.

Why why why didn’t I see these reviews before I ordered . I paid over the odds, once I found these plum trees available . The packaging was useless , a long box with no ‘way up’ sign for the mail man. Inside the fine earth was loose in a pot wrapped loosely in cling film. It arrived even so on its side and was dumped on my doorstep on its side. Package broken ? Earth all out , plant was dry and wilted , all the top branches were broken . Then I read these . No point complaining no one got anywhere . No phone number listed . AVOID this company . I was asked to explain this …why it’s perfectly clear

I was bought a cherry tree as a surprise present and when it arrived the condition was very poor. I sent numerous images showing extensive brown spot and over half the leaves eaten by caterpillars or something else, and apparently the manager of Beechwood nurseries support team stated that was acceptable and the tree was healthy! She then told me they wouldn’t refund as I’d planted the tree which I certainly hadn’t. The defensive tone seems to be the norm looking at the reviews across several review websites. Very unprofessional.

Why,why did I not read the reviews before ordering. Every plant had come out of its pot and plants were just buried under all the soil. Clematis was snapped off and lilac tree was one branch. Everything was much smaller than advertised ,weak and poor quality. I'm discusted and very annoyed. Will never use them again.

Do not even deserve 1 star.
Ordered a hardy tree from this company.
The tracking did not work. No telephone no supplied and kept getting through to other companies with same name who were constantly being called with complaints about this company.Thought was scamed .
The tree did arrive after 1st complaint email. But arrived battered in a pot which was broken pot tree was half dead.
Rude customer service. Refused to acknowledge any problem and refused any refund .After 5 emails with photos of tree's decline, kept blaming me for planting the tree and trying to revive it!!! Really appauling customer service at every level.
Never use this company. Never been treated like this .

Ordered three bamboos, one arrived, emailed them to notify and they sent the other two but when they arrived they were nothing like the first one, when I emailed to complain I got told they were fine and to plant them, no apology, no acceptance there was a problem, like they were used to supplying sub standard quality plants and then telling the customer they’re ok

Wish I'd read the reviews. Bought bare root trees, they arrived wrapped in clingfilm and totally dried out with very little root system. I followed the bare rood instructions but was not optimistic and needless to say no life emerged.
Wrote to the company, didn't ask for refund just perhaps a discount on live plants but they said all they could do was wait until next year. Really, next year's no good to me as they presumably know.

I bought an apricot tree and have been delighted with the size and condition of it, really good. Far better than I have had elsewhere.

Avoid at all costs, I payed £30 for a 5’ silver birch, what I received was can only be described as a twig with brown curled leaves. Took photos e-mailed the company to complain but was met with a rude unapologetic and totally unprofessional response. Terrible company, awful products and rude customer service. A rotten fruit will fall by itself, let’s hope this company does soon before too many others get caught. Avoid Avoid

I bought 8 trees from this company 4 of them came with broken tops ,
I was pand off with feeble excuses ,
Very disappointing I would never buy from them again and would not recommend them

Avoid Beechwood Nurseries Limited 32 Greyabbey road, Ballywalter, Newtownards , Co.Down BT222NY also goes by 3 fat pigs - if you do not want to be ripped off. I ordered 11 fruit trees and 10 trees arrived,when contacted company by email to find out when i would be expecting the outstanding big juicy Victoria plum tree, i was told the full order had been sent. I emailed photographic evidence of the unpacked trees and the company has not responded, ignoring all further emails..... i am now out of pocket for £27.99.

Had to put one star as I couldnt select anything lower. I will give it a star for the 5 day delivery time. However I ordered a weeping cherry, 3 tiny spriglets trying not to die on the top of a grafted trunk. I'm not even sure that it's a cherry tree and its definitely not weeping. If it survives then I guess I will find out. Broken pot so soil everywhere and damaged roots on delivery, which wasn't their fault but communication very abrupt and unhelpful on reciept of the . . .. . Cant really call it a tree, very poor quality.

My purchase from 3fatpigs via B&Q was very good
10 Cherry Laurels arrived in Perfect Healthy Condition packed in straw neatly all intact
Well Done 3 FatPigs 👍👍👍

Ordered bare root Dogwoods which shouldn't have been an issue, I've planted bare root plants for years. What I received in the parcel one day later than expected was a shrink wrapped bunch of sticks with bone dry roots and rotten remnants of decayed leaves. When contacting them (with photos) to explain what I had received, I was met with derision and outright rude commentary and three different people telling me different things over a couple of days. On the basis of my treatment as a customer I doubted a return would resolve the issue and chalked it up to experience. One can shear a sheep many times but only skin it once. I've been skinned and it will never happen again. Avoid this company at all costs.