AATU Dog & Cat Food Avis 

2 074
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our boys love the Aatu Duck dry. Checking out a little disconnected with the Shop ap when applying a discount as you have to be careful to add in the code again in the Shop ap otherwise it defaults t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have fed our various Cocker Spaniels wet and dry food from Lily's Kitchen for about many years now but we feel that standards have declined since we first started purchasing it. We decided to try... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really happy with AATU food. My dog absolutely loves it and eats it very happily. The quality seems excellent and we’ve had a very good experience with the brand. It’s just a shame that there are... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic quality and value, customer service and support is excellent. Could you please make it easier to cancel an order, I have 2 subscriptions but I am unable to cancel 1. That is the only problem... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Animalerie
  2. aussi dans
  3. Fabricant de nourriture pour animaux
  4. Fabricant de produits alimentaires
  5. Magasin d'alimentation animale
  6. Magasin d'articles pour animaux

Écrit par l'entreprise

This is AATU, the original 80:20 luxury diet for dogs and cats. Designed in Britain by expert nutritionists, who love their pets and manufactured to the highest standards, we will never compromise on quality. All of our recipes are grain free and made from single source protein, so you know you're feeding the best. Subscribe and Save on our website today to take the effort out of ordering and to get the best deal!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(2 074)

568 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Given it is 90% fish I expected the…

Given it is 90% fish I expected the food to be more solid. Actually it is more of a mousse consistency which makes me wonder how much fish is in there.

8 juillet 2026
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Réponse de AATU Dog & Cat Food

We’re sorry to hear the texture wasn’t what you were expecting and that it’s left you with some concerns. We understand how important it is to feel confident in what you’re feeding your dog.

We’d really like to look into this further for you, so please do reach out to our Customer Care team via our support page and they’ll be happy to help: https://customercare.aatu.co.uk/

Thank you for taking the time to share your feedback with us.

Kind Regards 
Chris 
The AATU Team

Noté 5 sur 5 étoiles

Always deliver on day and time advised.

Always deliver on day and time advised.
Food excellent quality and satisfies my dogs appetite whilst perfect for his allergies

7 juillet 2026
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Réponse de AATU Dog & Cat Food

We’re really delighted to hear our delivery service is so dependable and arrives as promised. It’s equally great to know the food meets your dog’s needs, especially in helping with allergies while keeping them happy and satisfied.

We truly appreciate you taking the time to share your experience with us.

Warm Regards 
Chris 
The AATU Team

Noté 5 sur 5 étoiles

Reliable service with good quality…

Reliable service with good quality product

30 juin 2026
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Réponse de AATU Dog & Cat Food

We’re delighted to hear you’re happy with both the quality of our food and the reliability of our service. Providing a consistent experience our customers can trust is something we take great pride in.

Thank you for taking the time to share your feedback with us.

Many Thanks 
Chris 
The AATU Team

Noté 5 sur 5 étoiles

Fantastic as always

Fantastic as always, super quick delivery my dogs had nearly run out and I ordered in the evening and they were delivered next day. Dogs absolutely love them.

7 juillet 2026
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Réponse de AATU Dog & Cat Food

We’re delighted to hear how pleased you are with the quick delivery, especially when you were running low. It’s great to know your dogs love their food too – that’s exactly what we aim for.

We really appreciate you taking the time to share your experience with us.

Warm Regards 
Chris 
The AATU Team

Noté 4 sur 5 étoiles

Nice stuf

Good food for dogs

7 juillet 2026
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Réponse de AATU Dog & Cat Food

Thank you for your kind words – we’re really pleased to hear your dog is enjoying our food.

We truly appreciate you taking the time to share your experience with us.

Kind Regards 
Chris 
The AATU Team

Noté 5 sur 5 étoiles

Subscription ordering so easy

I really like the option to change the delivery date for your subscription if you are getting low on food bring the delivery forward. I did just that and on the day it’s packed for delivery I get notified that it’s is on the way and then DPD tracking gives me a two hour delivery slot. Brilliant service.

6 juillet 2026
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Réponse de AATU Dog & Cat Food

It’s fantastic to hear how well the flexibility of our subscription is working for you. Being able to bring your delivery forward when you’re running low, combined with clear notifications and accurate DPD tracking, is exactly the kind of smooth experience we aim to provide.

We really appreciate you taking the time to share this—feedback like yours means a lot to us.

Many Thanks 
Chris 
The AATU Team

Noté 5 sur 5 étoiles

I appreciate the good communication and…

I appreciate the good communication and prompt service, which is why I have been a customer for many years. Plus the fact that the ingredients are wholesome and unadulterated

2 juillet 2026
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Réponse de AATU Dog & Cat Food

Thank you for your kind words and for your continued loyalty over the years. We’re delighted to hear that our communication and prompt service have made a positive difference to your experience with us. We truly value your support and look forward to continuing to serve you just as well in the future.

Warm Regards 
Chris 
The AATU Team

Noté 1 sur 5 étoiles

I am on a regular repeat delivery…

I am on a regular repeat delivery schedule but the Oder rarely arrives on time and most recently has not arrived at all! Dog likes the food when/if it arrives

25 juin 2026
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Réponse de AATU Dog & Cat Food

We’re really sorry to hear about the repeated issues with your delivery schedule and that your most recent order hasn’t arrived at all — we completely understand how frustrating that must be, especially when you rely on a regular service.

This isn’t the experience we want for our customers, and we appreciate you taking the time to share it. As this involves your specific orders and subscription, our Customer Care team will be able to look into what’s gone wrong and get this resolved for you as quickly as possible. You can reach them via our Customer Care page: https://customercare.aatu.co.uk/

We’re glad to hear your dog enjoys the food when it arrives, and we’d really like to get your deliveries back on track.

Kind Regards
Chris
The AATU Team

Noté 5 sur 5 étoiles

The journey from raw

Tried the chicken first but due to a slightly soft poo from our springer decided to try the duck which had worked. Switched from raw so had been a bit of a journey but this has worked. Good quality good, with excellent delivery service

29 juin 2026
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Réponse de AATU Dog & Cat Food

Thanks so much for sharing your experience – we’re really pleased to hear the switch over has worked out well for your Springer, especially after a bit of a journey from raw feeding.

It’s great to know the duck recipe has suited your dog better, and that you’re happy with both the quality and the delivery service overall. Feedback like this means a lot to us.

Warm Regards 
Chris 
The AATU Team

Noté 5 sur 5 étoiles

Very helpful customer support

Very helpful customer support

3 juillet 2026
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Réponse de AATU Dog & Cat Food

Thank you for your kind words – we’re so pleased to hear you found our customer support helpful. We’re always here to make things as easy and smooth as possible.

Kind Regards 
Chris 
The AATU Team

Noté 5 sur 5 étoiles

Been feeding my rescue dog the AATU…

Been feeding my rescue dog the AATU chicken kibble for a few weeks now and I am very impressed with its quality; my dog Moss likes it and he never leaves a speck. Usually I add a dash of water to create a gravy which also wakes up the flavour and he loves it. Prior to this he was on raw meal plan, but I was looking for a quality kibble I could add to his daily feeding to help with saity.
So now he has raw meal in the morning and AATU kibble in the evening. So far we have only tried the chicken variety.
I chose AATU based on it being closest to raw diet and with high quality meat content .. his coat is thick and luxurious silky soft, and he has very healthy toilet which is a good way to measure pet food quality. Very happy and also extremely fast delivery 🚚 we received a box well packaged within 24 hours of ordering

4 juillet 2026
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Réponse de AATU Dog & Cat Food

Thank you so much for taking the time to share such a detailed review – it’s fantastic to hear how well Moss has settled into his new routine and that he’s enjoying his meals so much.

We’re really pleased to know the transition has worked well for you both, and it’s wonderful to hear how happy and healthy he’s doing, especially with his coat and overall condition. It’s also great to hear your order arrived quickly and in good condition.

We truly appreciate your support and for choosing AATU as part of Moss’s feeding journey.

Best Wishes 
Chris 
The AATU Team

Noté 5 sur 5 étoiles

Brilliantly explained when I wanted to…

Brilliantly explained when I wanted to ask a question about changing the delivery date.
Very simple and easily accomplished.

Thank you.

27 juin 2026
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Réponse de AATU Dog & Cat Food

Thanks so much for the fantastic feedback! 😊 We’re really glad the steps felt clear and straightforward when changing the delivery date — that’s exactly what we aim for. 🙌

With thanks, 
Chris 
Blink! 🌟

Noté 5 sur 5 étoiles

It’s a good dog food but my little…

It’s a good dog food but my little Pomeranian wouldn’t eat it but my other dog liked it . I bought the AATU cat kibble for my cats and they love that .

1 juillet 2026
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Réponse de AATU Dog & Cat Food

Thanks for sharing your experience – it’s great to hear your cats are loving the kibble. We’re sorry your Pomeranian didn’t take to the dog food, as we know every dog has their own preferences.

If there’s anything we can help with regarding your order or experience, our Customer Care team are always happy to assist via our support pages.

Kind Regards 
Chris 
The AATU Team

Noté 5 sur 5 étoiles

Excellent food

Excellent food, my dog is enjoying good health since he’s been eating it, which is for 7 years now. I’ve been using the subscription for a couple of years now, which has made it even easier.

26 juin 2026
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Réponse de AATU Dog & Cat Food

Thank you so much for your wonderful feedback – we’re delighted to hear your dog has been in such good health over the past 7 years. It’s also great to know that our subscription service has made things easier for you, as we always aim to provide both quality and convenience.

We truly appreciate your loyalty and support over the years.

Warm Regards 
Chris 
The AATU Team

Noté 5 sur 5 étoiles

Great service

Great service, fast delivery and great quality

1 juillet 2026
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Réponse de AATU Dog & Cat Food

Thank you for taking the time to leave such a lovely review. We’re so pleased to hear you were happy with the service, delivery, and quality – it really means a lot to us.

We truly appreciate your support and hope to continue providing a great experience every time you shop with us.

Kind Regards 
Chris 
The AATU Team

Noté 5 sur 5 étoiles

My rescue dog Dudley was eating James…

My rescue dog Dudley was eating James Wellbeloved dry food but he kept getting ear infections so my vet suggested I try AATU food & Dudley have a duck only diet .Dudley is super happy with his new diet, enjoys his meals & no more ear infections so far
I think the AATU food is excellent quality, it’s always delivered as expected so I’m very happy too
I would definitely recommend this

30 juin 2026
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Réponse de AATU Dog & Cat Food

Thank you so much for sharing Dudley’s story with us – it’s wonderful to hear how well he’s doing and that he’s enjoying his meals.

We’re really pleased to know you’ve seen such a positive change and that everything has been arriving as expected. It means a great deal to us that both you and Dudley are happy, and we truly appreciate you recommending us.

Warm Regards 
Chris 
The AATU Team

Noté 5 sur 5 étoiles

5* all round

Excellent customer service.
And my Fur Baby enjoys his food. Happy customer

18 juin 2026
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Réponse de AATU Dog & Cat Food

Thank you for your kind words about our customer service – we’re so pleased to hear you’ve had a positive experience with us.

It’s also lovely to know your fur baby is enjoying their food. Happy pets and happy customers mean everything to us, so your feedback really does make our day.

Many Thanks 
Chris 
The AATU Team

Noté 3 sur 5 étoiles

My order hasn't been delivered

My order hasn't been delivered. It was supposed to be here today but isn't .
However they delivered it the next day so panic over.

3 juillet 2026
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Réponse de AATU Dog & Cat Food

Thank you for your feedback. We’re really sorry to hear your order didn’t arrive as expected on the day, but we’re pleased to know it reached you the following day and that everything was resolved.

We appreciate you taking the time to share your experience with us.

Best wishes, 
Chris 
The Harringtons Team

Noté 5 sur 5 étoiles

Super Futter mit Lieferschwierigkeiten

Ich wohne in Deutschland, mein Hund liebt das AATU Trockenfutter bestelle immer Hähnchen allerdings bei Amazon ( da ich in Deutschland wohne ) Dort ist der 10Kg Sack oft nicht verfügbar. Aber die Zutaten sind sehr hochwertig!

2 juillet 2026
Avis spontané
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Réponse de AATU Dog & Cat Food

Thank you very much for your kind feedback.  We’re delighted to hear that your dog enjoys our chicken dry food and that you appreciate the quality of the ingredients.

Best Wishes,
Chris
The AATU Team

Noté 5 sur 5 étoiles
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Réponse de AATU Dog & Cat Food

Thanks for your feedback – we’re so pleased to hear that you love the product. We understand that price is an important factor, and we always aim to deliver the highest quality and value with everything we offer.


For those looking to get the most from their purchase, many customers choose our subscription option, which can offer savings and added convenience. You can find more details on our website: https://aatu.co.uk/


Warm Regards

Andrew

The AATU Team

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