I ordered 3 canopy tents for our annual family reunion camping trip and only received 2. Contacted customer service and they responded promptly, explained the situation and I will be receiving my 3rd... Voir plus
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I ordered 3 canopy tents for our annual family reunion camping trip and only received 2. Contacted customer service and they responded promptly, explained the situation and I will be receiving my 3rd... Voir plus
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We had a tent donated to our club that was damaged in a wind storm. We didn't have any info except what ws labeled on the tent pole. We were able to contact ABC Canopy to get replacement parts so we... Voir plus
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Let me start by the quality of the product is great came in ample amount of time tracking number, etc. since my order they have updated information so you make sure that you get the correct size becau... Voir plus
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Ordered a white canopy tent. When I received it the canopy was actually silver. The market I vend at requires an all tents to be white. I worked with customer service and they sent out a replacement c... Voir plus
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We supplies a large variety of selections on shelter products such as pop up canopies, gazebos, party tents, parasols, marquees and related products such as canopy walls, tops, and stakes, etc., which are with the best quality and the lowest price. For we have our own factory (spans 23,000 square meters), which enable us to cut all the middle chains and control the quality of each product rigorously. We source our products straight from our own facility, which ensures our prices are the best. We are so certain you won’t find cheaper that we offer the Best Price Guarantee. What's more, custom products (such as custom canopies, marquees, table covers, parasols, and flags) are also provided with advanced printing technology. We always take customer experience as the top concern, all of our products come with a worry-free warranty, and our friendly customer service professionals are always standing by to help. On top of exceptional designs, products, and services, ABCCANOPY also offers free delivery on se-lected orders. It is your time to save money on shipping while getting promotional and branding.
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Amazing customer service and support. The product shipped quickly and was easy to set up.

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The umbrella I ordered is good quality. The material is vibrant in color and seems very durable and unlikely to fade. The customer service team has been very reponsive!

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Great experience from ordering to receiving our custom tent. The process for ordering was easy and design changes to the original mock-up were made quickly and without difficulty. We are excited with the finished product and would recommend

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I loved how easy it was to set up the 10x10 pop up canopy! Perfect for beach, camping, and backyard BBQ's. Customer service was a quick and easy process when I needed replacement parts.

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Used the tent 3 times and the walls twice. Bottom Velcro on the walls is either ripped or ripping due to subpar stitching. Contacted customer support and was told I’m out of warranty. Yeah, by a few weeks. Surely a canopy that is supposed to be so great should have the walls last longer than 3 uses?

Réponse de ABCCANOPY
We have used ABC Canopy for multiple orders and tent purchases for our company. They look super professional at our markets and events. Customizing with sales is quick and easy and they communicate very well. Will be a continued customer.
- Nova Hemp Team

Réponse de ABCCANOPY
You must have 2 people to put up. It is not an Easy up. The corner drapes do not go to ground like shown in pics.

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Have ordered from company before. Very pleased with sturdiness of tent(s) and material used for canopy. Easy to order and fast delivery. Sides are a little thin and zippers need to be treated with care (plastic)- but do the job just fine.

Réponse de ABCCANOPY
I have purchased three canopies. The first was used daily for years but got destroyed in a storm. The second one wasn't used for several months after purchase so despite being unused the canopy top was out of warranty, so I was told by customer service. The top was so poorly made it collected water every time it rained. The seams were not straight and the top didn't fit tightly on the frame. The center tension adjustment did nothing. Reaching out to the company I was offered to purchase a new unit for $150 which I declined, then it was $75 which I declined, then it was $55 which they said was a good deal. I declined and said I would share my experience. They then asked if I " wrote bad things?". Honest feedback is apparently bad things to them, but poor quality and service is not a big deal.
The third canopy was purchased while dealing with customer service about the previous purchase. The fabric top was better quality than the previous top, but the center support hub was missing bolts that hold the frame together.
Customer service emails are in broken English so it's difficult to communicate effectively. Support isn't helpful, quality control is not effective. I'm done giving money to this company for inferior products and poor after sales support, I'd recommend others do the same.

Réponse de ABCCANOPY
We haven't used it yet but plan to in July & August of 2025. It was packed well, no damage in shipping. The wheels were easy to assemble on it. The only drawback was we found that Home Depot got them back in stock and it was cheaper there than buying direct.

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The steal hexagon leg frame was ordered.
Very sturdy, the top is great, the frame work for the top is sturdy and comprehensive. The first time we put it up we did need two people

Réponse de ABCCANOPY
High quality tent that is very easy to set up and take down. Customer service is excellent too!

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We purchased a gazebo from them. Spent nearly $1,000 and the roof panels had holes punched in them after a pea sized hail storm. When we contacted them they told us that there wasn't anything they could do. To replace the panels would not be cost effective. We told them we hoped they improved this product before they took other people's hard earned money for their products.

Réponse de ABCCANOPY
I ordered a 10x20 s 2 canopy i accidentally ordered the cover in black and I wanted blue will no luck from customer service you bought it's yours but if you want a blue cover you can purchase one this was no cheap purchase I'm extremely disappointed in customer service I went thru multiple people I will never purchase a abc canopy in the future and will not suggest anyone I know the do the same

Réponse de ABCCANOPY
Ordered a tent canopy and side wall replacement combination. Took me awhile to get around to setting up my tent due to weather but I am pleased. What I don't appreciate is the repeated solicitation for a review.

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Wow!
Looks like you canibalized parts from an old canopy and screwed it together. Every leg was scratched from top to bottom.

Réponse de ABCCANOPY
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