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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered 3 canopy tents for our annual family reunion camping trip and only received 2. Contacted customer service and they responded promptly, explained the situation and I will be receiving my 3rd... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a tent donated to our club that was damaged in a wind storm. We didn't have any info except what ws labeled on the tent pole. We were able to contact ABC Canopy to get replacement parts so we... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Let me start by the quality of the product is great came in ample amount of time tracking number, etc. since my order they have updated information so you make sure that you get the correct size becau... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered a white canopy tent. When I received it the canopy was actually silver. The market I vend at requires an all tents to be white. I worked with customer service and they sent out a replacement c... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'ameublement d'extérieur

Écrit par l'entreprise

We supplies a large variety of selections on shelter products such as pop up canopies, gazebos, party tents, parasols, marquees and related products such as canopy walls, tops, and stakes, etc., which are with the best quality and the lowest price. For we have our own factory (spans 23,000 square meters), which enable us to cut all the middle chains and control the quality of each product rigorously. We source our products straight from our own facility, which ensures our prices are the best. We are so certain you won’t find cheaper that we offer the Best Price Guarantee. What's more, custom products (such as custom canopies, marquees, table covers, parasols, and flags) are also provided with advanced printing technology. We always take customer experience as the top concern, all of our products come with a worry-free warranty, and our friendly customer service professionals are always standing by to help. On top of exceptional designs, products, and services, ABCCANOPY also offers free delivery on se-lected orders. It is your time to save money on shipping while getting promotional and branding.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

160 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Love my ABC Canopy

Love my ABC Canopy! Perfect for events easy to set up, super sturdy, and looks professional. It’s been a game changer for my business setup!

29 septembre 2025
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Réponse de ABCCANOPY

Thank you so much for your kind words! We really appreciate your support!

Noté 5 sur 5 étoiles

Customer service was very easy to work…

Customer service was very easy to work with and quick to ship out another canopy due to receiving a damaged one.

19 septembre 2025
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Réponse de ABCCANOPY

Thank you for your feedback! We truly appreciate your support!

Noté 5 sur 5 étoiles

We’ve been using ABC Canopy products…

We’ve been using ABC Canopy products for years and they never disappoint! Recently, we had a small issue where the wrong color tent was sent, but their customer service was fantastic — they responded quickly, provided a return label right away, and sent out the correct color with no hassle. The canopy itself is top quality and has held up beautifully through countless art shows. We’ll definitely continue to use ABC Canopy for all our events!

20 septembre 2025
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Réponse de ABCCANOPY

Thank you so much for your continued support and kind words! We truly appreciate your loyalty and look forward to being part of many more of your events!

Noté 4 sur 5 étoiles

Easy to order and fast delivery but a little stinky...

Easy to order and fast delivery. When it arrived and we unpackaged it, the smell was really bad and overwhelming at first, but it dissipated over time.

23 septembre 2025
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Réponse de ABCCANOPY

Thank you for your feedback! We appreciate your note about the initial smell — it’s common with new materials and usually fades after airing out. We’ll keep working to improve the overall experience!

Noté 5 sur 5 étoiles

Reliable company

Reliable company, fast and secure shipping, responsive to customizations and great customer service

23 septembre 2025
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Réponse de ABCCANOPY

Thank you so much for your kind words! We truly appreciate your support!

Noté 5 sur 5 étoiles

High Quality Canopy

Fast Shipping, and high quality canopy (10' x 10' S1 Commercial). Well designed. My family has one for camping, and it has held up to some pretty significant rain/storms. Out Cub Scout Pack and Boy Scout Troop also have a couple of them, and they are perfect for outings.

19 septembre 2025
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Réponse de ABCCANOPY

Thank you so much for your fantastic review! It’s great to know our design is standing up to the elements and helping you all enjoy your adventures!

Noté 5 sur 5 étoiles

The replacement canopy was perfect!

The replacement canopy was perfect! The sizing was exactly as described. Shipping was super fast also. The only thing that was a little off is the color. We wanted beige and the canopy we received was more yellowish. It still looks great though!

18 septembre 2025
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Réponse de ABCCANOPY

Thank you so much for your kind review! We appreciate your note about the color — we’ll pass this feedback to our team to help improve future color matching. So glad it still looks great!

Noté 4 sur 5 étoiles

Prompt, but unclear communication

Once we actually placed our order, it was received in a timely manner. Gave 4 stars instead of 5 only because it took several emails to get a straight answer to our question. The communication was relatively prompt, just the responses were a bit unclear.

17 septembre 2025
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Réponse de ABCCANOPY

Thank you for your feedback! We’ll work on making our responses clearer and more straightforward — your comments help us improve!

Noté 5 sur 5 étoiles

Love ABC canopy

Love ABC canopy. Excellent customer service is difficult to find these days. ABC canopy has always been quick to address any concerns or issues I’ve had with orders. I have purchased at least three tents from them over the years. Their products continue to be great quality and have lasted for many Tailgate seasons.

13 septembre 2025
Avis spontané
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Réponse de ABCCANOPY

Thank you so much for your continued support and kind words! It means a lot to us that you’ve trusted ABC Canopy again and again — we’ll keep working hard to deliver the same great quality and service you expect!

Noté 1 sur 5 étoiles

Make sure you contact the seller as to …

Make sure you contact the seller as to what you actually need. Universal does not mean "UNIVERSAL". Their descriptions need to be a little more defined as to what you are getting. Terrible customer service.

20 juillet 2025
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Réponse de ABCCANOPY

We’re sorry for the confusion with the product description and the frustration it caused. Your feedback on making the details clearer is very helpful, and we’ll work on improving this. Thank you for sharing your experience.

Noté 1 sur 5 étoiles

Watch out! DON’T waste your money!

Wrong color sent. They replaced it with the correct color. BUT….then I get a bill for $16 from UPS for shipping.
WTF?
Never buy from again.

12 septembre 2025
Avis spontané
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Réponse de ABCCANOPY

We’re sorry for the frustration. The UPS bill you received was a customs duty charge since the replacement was shipped from our overseas facility. We completely understand this should have been clearer upfront. Please contact us with the bill, and we’ll be happy to reimburse that cost for you. Thank you for bringing this to our attention.

Noté 5 sur 5 étoiles

Very helpful

I was able to replace with small price during warranty

20 août 2025
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Réponse de ABCCANOPY

Glad we could help get that sorted for you! Thanks for the 5 stars!

Noté 4 sur 5 étoiles

Slightly confusing, but overall great

We ordered two of the church style 10x10 tents (the one with the 3 window walls and one door wall). I tried to order two of the solid side walls so I'd have more ways to configure it, but was advised that since they had to come from china they'd be more expensive individually and would be more cost effective to order in a set of four since they're in the US warehouse as a set. No big deal, but a little annoying that the website allowed me to build out a cart and check out, just to get an email that it would be more than the checkout price. I cancelled the extra sidewalls and will just buy a set when I need them.

21 juillet 2025
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Réponse de ABCCANOPY

Thank you for your feedback and understanding! We’ll work on making the ordering process clearer so it’s smoother next time. Glad to hear you’re enjoying the tents overall!

Noté 5 sur 5 étoiles

The canopy is beautiful!

The canopy is beautiful!! So professional looking!! We absolutely love it!! The sides zip up so nice and keep our products safe and dry!! Thank you for a great product!!

11 août 2025
Avis spontané
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Réponse de ABCCANOPY

Thank you so much for your kind words! We’re thrilled you love the look and how well it protects your products — wishing you lots of success and happy days under your canopy!

Noté 1 sur 5 étoiles

This is my story

This is my story. I purchased a 10x20 tent for our 2023 season.
All went fine the first year.
When putting it up this year the canopy just fell apart, it was sun bleached.
So I bought a replacement and it did not fit. after 6 or 7 e mails they just refunded me for the replacement. I am still stuck with a 500. dollar tent that is useless.They did tell me i could keep the canopy for what, I do not know it does not fit.500.00 dollars for one season. They just left me high and dry,that's my story

7 août 2025
Avis spontané
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Réponse de ABCCANOPY

We’re sorry to hear about your experience. Unfortunately, we couldn’t find your order details from the review to follow up. Please contact us at customersupporter@abccanopy.com so we can work with you to find a solution.

Noté 5 sur 5 étoiles

Best canopy ever spend the money on

So I ordered a canopy and some curtain walls. It came to my house package really good opened it up. It's a very nice canopy. I'm so glad I got it. I used it at a racetrack for a weekend we got rained on. Nothing got wet. It worked out perfect it's a very good well-made canopy

18 juillet 2025
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Réponse de ABCCANOPY

We’re so glad to hear the canopy worked perfectly for you, even in the rain! Thank you for your kind words and support.

Noté 1 sur 5 étoiles

Unresolved Problem

Was unable to or refuse to address my concern. No solution provided to purchase a replacement grill gazebo canopy that fits

20 juillet 2025
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Réponse de ABCCANOPY

We're very sorry to hear about your experience. Our goal is always to help find a solution, and we regret that we weren’t able to resolve this to your satisfaction. If you're still open to it, please reach out again — we'd be happy to recheck sizing options and do our best to assist you further.

Noté 5 sur 5 étoiles

There was an error made on my part when…

There was an error made on my part when ordering our replacement canopy. The team was courteous and extremely helpful in assisting us with problem. They are going to be sending us the correct replacement canopy. Thank you so much for all of your help.

25 juillet 2025
Avis spontané
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Réponse de ABCCANOPY

Thank you for your kind words! Mistakes happen, and we’re always happy to assist. Enjoy your replacement canopy, and don’t hesitate to reach out if you need anything else!

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