The marketplace is clunky - i'm glad it exists, because that's part of building a believe that these investments are slightly more flexible - but I preferred your previous interface where I could fi... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I chose to invest with Abundance in 2018. They seemed to offer investments to fund good ideas for green energy generation, charging points etc for cities like Manchester. The maturity payout for my... Voir plus
Have been with Abundance for years, as a mechanism for impact investing, rather than solely in pension funds. There have been a mix of investments, some of which are high risk, but potentially high im... Voir plus
I don't see a point in investing in companies that destroy the world I want to retire and my children to thrive in. For my modest savings, Abundance offer a great way to invest money into an IFISA. It... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Abundance lets you invest in local government and earn a stable, long term income while your money funds real green projects in towns, cities and communities across the country.
Coordonnées de contact
Abundance Investment Ltd, Hamilton House Mabledon Place, WC1H 9BB, London, Royaume-Uni
- 020 3475 8666
- support@abundanceinvestment.com
- abundanceinvestment.com
3,4
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496 avis
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A répondu à 60 % de ses avis négatifs
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Les gens ont aussi consulté
USED to be solid; NOW you might as well put your money on a horse
USED to be fairly solid solar farm etc investments, with pretty solid due diligence and a pretty nifty M'my account' system; NOW a load of duff investments that they don't properly do DD on, loans to councils that aren't really any better than a one year cash ISA and a new awful web system. They can't even seem to load text based updates from the MANY defaulted investment updates - A4 PDF on a smartphone screen anyone. Have seriously lost their way.
Save your money - stick it in a cash ISA and do something useful with the money that you won't lose.
1 septembre 2024
Avis spontané
Réponse de Abundance Investment
Hi,
Thank you for taking the time to leave a review. We're sorry to hear you've had a poor experience investing with us.
On Abundance you can choose to invest in higher risk investments from companies, or lower risk investments from councils. You can read more about Abundance’s role in relation to our company investments here (https://help.abundanceinvestment.com/en/articles/3947968-our-role-over-the-life-of-an-investment) and our role in relation to council investments here (https://www.abundanceinvestment.com/legal/loan-disclosures).
We have always maintained rigorous due diligence procedures to ensure that the investments offered on our platform meet the highest standards of transparency, legality and financial sustainability - that level of due diligence has not changed. Our extensive due diligence is done in advance of a company raising funding through Abundance and typically takes months to complete. However our due diligence process does not mitigate the risks that can affect any of the investments available on Abundance - so we make sure there are clear risk warnings throughout the process of choosing to invest on Abundance.
Our council investments are a lower risk investment and therefore the rate of return will typically be lower than our company investments - you can learn more about the lower risks of our council investments here: https://www.abundanceinvestment.com/councils/risks-of-lending-to-councils.
In terms of updates provided to investors from the companies or councils they have invested in, we typically provide these in the same format that they are given to us by the companies/councils - to ensure we maintain their formatting and branding where applicable. This means they can sometimes be PDFs for longer updates, but where they are shorter we do post these on the platform as simple HTML text. We will take on board your feedback though and see if there is a way we can publish updates in a format that is more mobile friendly.
The Abundance Team
Update from my earlier review after…
Update from my earlier review after Abundance reply...
The reply is almost word-for-word the bland response I mentioned in my review. Nothing has changed and the new website and customer interface is still a big backward step
1 août 2024
Avis spontané
Merseyside assured homes
Merseyside assured homes . Secured lend at 4% based on social housing . What could go wrong ? 6 years later with many moratoriums and restructures and it now been updated by directors as as company they are likely to move away from . If investors get half there money back I’d be surprised
Abundance don’t allow investors to voice their opinion to each other , there is no forum . They don’t listen to experience and they don’t seem to validate particularly well what they are being told by the directors of businesses they promote . I’d love to hear from others who have lost money in this website . One that started off with good intent but appears to have lead to many people losing valuable savings
30 juillet 2024
Avis spontané
Great idea
Great idea! But you might loose all your money, advertising one investment at 8% and safe and other reestructured, about to loose 10k, great lesson. Stay away is my advice, poor updates, it would good to know how is the track record performance of these investments
12 juillet 2024
Avis spontané
It's been a mixed bag
It's been a mixed bag, but that's perhaps to be expected with such investments. At least I haven't lost almost all my savings as I did with the other p2p platforms.
I've always been irritated by the deduction of income tax. Its not worth doing a return for such small sums so it's just lost money. A fifth of my returns.
So, I've been trying to sell and buy again inside an ISA. Which brings us to the new platform..
The problem is that awful new platform. I can't figure out how to see the secondary market. Despite long instruction pages which don't seem to relate to the actual options. You just need to make a wild guess as to pricing. That's no way to try and sell. I have no idea how anyone can find the secondary market to buy though.
4 juillet 2024
Avis spontané
Réponse de Abundance Investment
Hi Simon,
Thank you for providing feedback - we are sorry to hear you've had a mixed experience investing on Abundance.
Unfortunately the deduction of tax from interest payments is an HMRC requirement for certain types of investment and so it's not something Abundance can avoid doing. We know it can be a frustration for investors, particularly for those who may not owe tax on their interest and have to then claim it back. The tax deduction requirement is only for some of the company investments on Abundance, and does not apply to our council investments.
If you need any help or support using the Abundance marketplace, or have any questions, please get in touch with our support team at support@abundanceinvestment.com.
The Abundance team
Lost a lot of money with Abundance
Lost a lot of money with Abundance. I believe they have not done enough due dilligence for their customers and many of their investments have failed in one way or another. In fact, I believe that a few of the companies have deliberately taken advantage of Abundance customers, knowing that they would never be paid back. Stay clear of Abundance unless you want to lose much of your money.
3 juillet 2024
Avis spontané
Réponse de Abundance Investment
Hi Maria,
We are very sorry to hear your experience investing on Abundance has been disappointing, but thank you for taking the time to give us your feedback. If you have any questions regarding your investments on Abundance, please do not hesitate to contact us at support@abundanceinvestment.com.
On Abundance you can choose to invest in higher risk investments from companies, or lower risk investments from councils. You can read more about Abundance’s role in relation to our company investments here (https://help.abundanceinvestment.com/en/articles/3947968-our-role-over-the-life-of-an-investment) and our role in relation to council investments here (https://www.abundanceinvestment.com/legal/loan-disclosures).
We have always maintained rigorous due diligence procedures to ensure that the investments offered on our platform meet the highest standards of transparency and financial sustainability. Our extensive due diligence is done in advance of a company raising funding through Abundance and typically takes months to complete. However it is important to state that this process does not mitigate the risks that can affect a particular investment and there is no guarantee against investment loss. Abundance is an investment platform and as with any investment, there are risks involved including the risk of losing your original investment and we make this clear on our website and throughout the process of making an investment on Abundance.
When things do go wrong we will always work hard to support the company you have invested in with their efforts to keep investors up to date and to achieve the best possible outcome for our investors. Please get in touch with our support team if you have any questions about your investments.
The Abundance team
A worthwhile, solid investment
It was great to be able to invest into stuff happening where I live, the process was easy and my investment is benefitting the planet. I'm chuffed our local Council is finally prioritising these issues.
19 juin 2024
Avis spontané
Réponse de Abundance Investment
Hi Shana,
Thank you for the positive feedback - it's great to hear you found the process of investing on Abundance easy, and we look forward to working with more councils!
The Abundance Team
Don't lose money via Abundance
I have lost a lot of money via investments with Abundance. They have not carried out professional due diligence. Avoid if at all possible!
1 février 2024
Avis spontané
Réponse de Abundance Investment
Hi Jillie,
We are very sorry to hear your experience investing on Abundance has been disappointing, but thank you for taking the time to give us your feedback.
On Abundance you can choose to invest in higher risk investments from companies, or lower risk investments from councils. You can read more about Abundance’s role in relation to our company investments here (https://help.abundanceinvestment.com/en/articles/3947968-our-role-over-the-life-of-an-investment) and our role in relation to council investments here (https://www.abundanceinvestment.com/legal/loan-disclosures).
We have always maintained rigorous due diligence procedures to ensure that the investments offered on our platform meet the highest standards of transparency and financial sustainability. Our extensive due diligence is done in advance of a company raising funding through Abundance and typically takes months to complete.
However it is important to state that this process does not mitigate the risks that can affect a particular investment and there is no guarantee against investment loss. Abundance is an investment platform and as with any investment, there are risks involved including the risk of losing your original investment and we make this clear on our website and throughout the process of making an investment on Abundance. Our role is to ensure the information provided is fair, clear and not misleading so investors can do their own due diligence and consider the risks in the context of their overall appetite for risk and spread of investments.
When things do go wrong we will always work hard to support the company you have invested in with their efforts to keep investors up to date and to achieve the best possible outcome for our investors.
If you would like to discuss this further or have any questions regarding your investments on Abundance, please do not hesitate to contact us at support@abundanceinvestment.com.
The Abundance team
The website and app are almost comical…
The website and app are almost comical in their ineptitude. It is not possible to see, at a glance, a calendar of repayments, or expected returns. That makes the site almost functionally useless.
This comment triggered a stock response which said nothing beyond "we chose a platform, and took its services out of the box" and we really don't care about OUR users experience.
Beyond amateur.
12 juin 2024
Avis spontané
Réponse de Abundance Investment
Hi,
We are sorry to hear about your disappointment with our recent website changes.
By changing to a new platform with a new technology provider, it will allow us to continue to develop the Abundance platform going forwards. Working with ShareIn, a leading provider of the technology behind investment platforms, ensures the Abundance platform can benefit from continued improvement as well as staying up to date with the latest technology and security standards.
However in changing platforms, we have had to make some adjustments to the features that are available to fit in with the current feature set our technology provider can deliver initially. In some cases this has allowed us to add new features that have been requested by customers, such as additional account security in the form of one-time passcodes, but it has also meant we have not been able to deliver all our previous features. We know that this will be a disappointment in some cases.
However, we will be working with our new technology provider to continue to improve the platform and deliver new features over time. We will therefore be taking on board all the customer feedback we receive following the switch as we plan for the areas to focus on going forwards.
The Abundance team
What a great thing from Hackney Council…
What a great thing from Hackney Council - I just put some money into support solar panels on hackney social homes!
The process was really simple, I read some of the reviews below and don’t get why people are moaning, I thought the website worked really well
4 juin 2024
Avis spontané
Réponse de Abundance Investment
Hi James,
Thank you for the positive feedback - we're happy to hear you found the website easy to use when making your investment!
The Abundance Team
I am adding my voice to those who think the new website is bad
As one who has been a long-term advocate for Abundance I am very disappointed. I am adding my voice to those who really dislike the new website and its (lack of) features. As one who has managed mission-critical manufacturing software in the past I would call this new site a "$*@%-up". I have no idea what customer testing was done but it failed to uncover some fundamentally retrograde steps. One of the first rules is don't break things. This one has definitely done so e.g. as noted by others, payment schedule visibility, no automated emails around marketplace offers and a few more ... Bland and obviously templated responses to queries seem to be all we get...
11 juin 2024
Avis spontané
Réponse de Abundance Investment
Hi Rob,
We are sorry to hear about your disappointment with our recent website changes.
By changing to a new platform with a new technology provider, it will allow us to continue to develop the Abundance platform going forwards. Working with ShareIn, a leading provider of the technology behind investment platforms, ensures the Abundance platform can benefit from continued improvement as well as staying up to date with the latest technology and security standards.
However in changing platforms, we have had to make some adjustments to the features that are available to fit in with the current feature set our technology provider can deliver initially. In some cases this has allowed us to add new features that have been requested by customers, such as additional account security in the form of one-time passcodes, but it has also meant we have not been able to deliver all our previous features. We know that this will be a disappointment in some cases.
However, we will be working with our new technology provider to continue to improve the platform and deliver new features over time. We will therefore be taking on board all the customer feedback we receive following the switch as we plan for the areas to focus on going forwards.
The Abundance team
Hopeless new website
My experience with Abundance (until today) has been mostly good. But the recent re-design of its website is an absolute disaster.
They say: "Unfortunately you will no longer be able to see a specific breakdown of what you are due to receive back and when on each of the investments you hold. This is due to a technical constraint with the new technology platform we are using."
But what information could be more basic and essential? It's beyond belief that they implemented a platform with such a "technical constraint", and unless they un-constrain it pretty soon I‘ll be selling my investments and placing them elsewhere as fast as I can.
26 mai 2024
Avis spontané
Réponse de Abundance Investment
Hi David,
We are sorry to hear about your disappointment with our recent website changes. We have replied separately to you by email to provide the reasoning behind the changes and an offer to provide the information you are looking for.
By changing to a new platform with a new technology provider, it will allow us to continue to develop the Abundance platform going forwards. Working with ShareIn, a leading provider of the technology behind investment platforms, ensures the Abundance platform can benefit from continued improvement as well as staying up to date with the latest technology and security standards.
However in changing platforms, we have had to make some adjustments to the features that are available to fit in with the current feature set our technology provider can deliver initially. In some cases this has allowed us to add new features that have been requested by customers, such as additional account security in the form of one-time passcodes, but it has also meant we have not been able to deliver all our previous features. We know that this will be a disappointment in some cases.
You can still view the payment dates and amounts for each individual investment you hold (based on an example £1k investment) by clicking on the investment in your holdings and viewing the Payments tab. However we don’t currently have an aggregated payments calendar view as we did on our previous site.
However, we will be working with our new technology provider to continue to improve the platform and deliver new features over time. We will therefore be taking on board all the customer feedback we receive following the switch as we plan for the areas to focus on going forwards.
The Abundance team
Watch out for changes to Abundance website
Like others, I would advise everyone to steer clear of Abundance. I was stupid enough to move my pension there, into an Abundance SIPP, several years ago when there was a steady stream of FIT backed investments coming through. Since those stopped, Abundance has offered only sporadic high-risk investments, where they clearly have not checked the anticipated remuneration of company managers or done other, basic checks. Abundance continue to claim annual fees on my pension, even though the administrators have now closed it down and I am prevented from re-investing even if I wanted to. I have to pay for the privilege of removing lump sums, (I'm only 63,) and for general running costs. No apology from Abundance.
BUT what has made me write today is that Abundance has 'redesigned' its website and REMOVED the schedule of payments (ie expected payouts from investments). This means planning when to make a withdrawal is almost impossible. For each of my investments, there's now an individual 'example' based on £1000 invested. All the information specific to my investments - in a pension, SIPP and standard portfolio - has been hidden. I spoke to Tom Harwood at Abundance last week when I was told my pension account was being separated from others and was told that NO OTHER CHANGES WERE BEING MADE. Furious doesn't begin to explain where I am....
23 mai 2024
Avis spontané
Réponse de Abundance Investment
Hi there,
We are very sorry about the experience you have had investing on Abundance through your pension. We have followed up with you separately by email to explain some of the points you have raised, with an offer to provide the information you are looking for in a different format.
In terms of your pension, the decision to restrict you from making further investments was a decision taken by your pension provider Platform One, not Abundance. This decision was related to wider market changes for SIPP providers. We know this decision will be frustrating for those of our customers who have a pension with Platform One, but unfortunately Abundance cannot influence or change the decision by your pension provider. Just to clarify that it is your pension provider that charges you a fee for the ongoing administration of your SIPP with them - Abundance does not charge fees to investors.
We do offer a range of investments on Abundance, including higher risk investments from companies and lower risk investments from councils. In our longer reply to you by email, we have provided more detail about the due diligence we carry out on all investments on Abundance. Please get in touch if you would like to discuss this further.
In changing platforms, we have had to make some adjustments to the features that are available to fit in with the current feature set our technology provider can deliver initially. In some cases this has allowed us to add new features that have been requested by customers, such as additional account security in the form of one-time passcodes, but it has also meant we have not been able to deliver all our previous features. We know that this will be a disappointment in some cases. The website change does not affect the status of your pension, or the cash and investments you hold within it, but it does mean there have been changes to our website and we provided a summary of those changes to our customers in the lead up to our website change.
We will be working with our new technology provider to continue to improve the platform and deliver new features over time. We will therefore be taking on board all the customer feedback we receive following the switch as we plan for the areas to focus on going forwards.
If you would like to discuss this further or have any questions, please do not hesitate to contact us at support@abundanceinvestment.com.
The Abundance team
My Advice to everyone
My Advice to everyone. Avoid these people like the plague!!! Far better ways to invest ethically. I have learnt this through bitter experience with Abundance. Certainly wouldn't touch them again. Ever!
13 juin 2023
Avis spontané
Réponse de Abundance Investment
Hi Clayton,
We are very sorry to hear your experience investing on Abundance has been disappointing, but thank you for taking the time to give us your feedback. We have previously discussed your concerns and provided our response to your complaint regarding the one investment you have made on Abundance.
On Abundance you can choose to invest in higher risk investments from companies, or lower risk investments from councils. You can read more about Abundance’s role in relation to our company investments here (https://help.abundanceinvestment.com/en/articles/3947968-our-role-over-the-life-of-an-investment) and our role in relation to council investments here (https://www.abundanceinvestment.com/legal/loan-disclosures).
We have always maintained rigorous due diligence procedures for our company investments to ensure that the investments offered on our platform meet the highest standards of transparency and financial sustainability. Our extensive due diligence is done in advance of a company raising funding through Abundance and typically takes months to complete.
However it is important to state that this process does not mitigate the risks that can affect a particular investment and there is no guarantee against investment loss. Abundance is an investment platform and as with any investment, there are risks involved including the risk of losing your original investment and we make this clear on our website and throughout the process of making an investment on Abundance. Our role is to ensure the information provided is fair, clear and not misleading so investors can do their own due diligence and consider the risks in the context of their overall appetite for risk and spread of investments.
When things do go wrong we will always work hard to support the company you have invested in with their efforts to keep investors up to date and to achieve the best possible outcome for our investors.
If you would like to discuss this further or have any questions regarding your investments on Abundance, please do not hesitate to contact us at support@abundanceinvestment.com.
The Abundance team
Heads you lose! Tails you...lose?
Like many others on here, I wouldn't recommend Abundance Investment for anyone who can't afford to gamble with the odds very much stacked against them. Due diligence? What does this even mean for Abundance??
9 avril 2024
Avis spontané
Réponse de Abundance Investment
Hi Richard,
We are very sorry to hear your experience investing on Abundance has been disappointing, but thank you for taking the time to give us your feedback.
On Abundance you can choose to invest in higher risk investments from companies, or lower risk investments from councils. You can read more about Abundance’s role in relation to our company investments here (https://help.abundanceinvestment.com/en/articles/3947968-our-role-over-the-life-of-an-investment) and our role in relation to council investments here (https://www.abundanceinvestment.com/legal/loan-disclosures).
We have always maintained rigorous due diligence procedures for our company investments to ensure that the investments offered on our platform meet the highest standards of transparency and financial sustainability. Our extensive due diligence is done in advance of a company raising funding through Abundance and typically takes months to complete.
However it is important to state that this process does not mitigate the risks that can affect a particular investment and there is no guarantee against investment loss. Abundance is an investment platform and as with any investment, there are risks involved including the risk of losing your original investment and we make this clear on our website and throughout the process of making an investment on Abundance. Our role is to ensure the information provided is fair, clear and not misleading so investors can do their own due diligence and consider the risks in the context of their overall appetite for risk and spread of investments.
When things do go wrong we will always work hard to support the company you have invested in with their efforts to keep investors up to date and to achieve the best possible outcome for our investors.
If you would like to discuss this further or have any questions regarding your investments on Abundance, please do not hesitate to contact us at support@abundanceinvestment.com.
The Abundance team
Three (out of five) of my 'investments'…
Three (out of five) of my 'investments' are in default and one in administration. Stand to lose £15,000. I have no confidence in Abundance and certainly won't waste any more of my hard-earned cash on them.
19 janvier 2024
Avis spontané
Réponse de Abundance Investment
Hi,
We are very sorry to hear your experience investing on Abundance has been disappointing, but thank you for taking the time to give us your feedback.
We have always maintained rigorous due diligence procedures to ensure that the investments offered on our platform meet the highest standards of transparency and financial sustainability. Our extensive due diligence is done in advance of a company raising funding through Abundance and typically takes months to complete.
However it is important to state that this process does not mitigate the risks that can affect a particular investment and there is no guarantee against investment loss. Abundance is an investment platform and as with any investment, there are risks involved including the risk of losing your original investment and we make this clear on our website and throughout the process of making an investment on Abundance. Our role is to ensure the information provided is fair, clear and not misleading so investors can do their own due diligence and consider the risks in the context of their overall appetite for risk and spread of investments.
When things do go wrong we will always work hard to support the company you have invested in with their efforts to keep investors up to date and to achieve the best possible outcome for our investors.
If you would like to discuss this further or have any questions regarding your investments on Abundance, please do not hesitate to contact us at support@abundanceinvestment.com.
The Abundance team
Poor due diligence
I like the idea of ethical investment and have done such investments successfully on other platforms, however in my opinion Abundance Investment does pretty poor due diligence for their debenture offers, making the risk much higher than I have anticipated.
So far 5 out of my 9 debentures are either in default or being restructured (3 in default, 2 restructured). Makes me wonder how many investment on the platform defaulted in total...
I'm glad I only donated (oh, I mean invested) a small amount of capital on this platform.
9 décembre 2023
Avis spontané
Réponse de Abundance Investment
Hi,
We are very sorry to hear your experience investing on Abundance has been disappointing, but thank you for taking the time to give us your feedback.
We have always maintained rigorous due diligence procedures to ensure that the investments offered on our platform meet the highest standards of transparency and financial sustainability. Our extensive due diligence is done in advance of a company raising funding through Abundance and typically takes months to complete.
However it is important to state that this process does not mitigate the risks that can affect a particular investment and there is no guarantee against investment loss. Abundance is an investment platform and as with any investment, there are risks involved including the risk of losing your original investment and we make this clear on our website and throughout the process of making an investment on Abundance. Our role is to ensure the information provided is fair, clear and not misleading so investors can do their own due diligence and consider the risks in the context of their overall appetite for risk and spread of investments.
When things do go wrong we will always work hard to support the company you have invested in with their efforts to keep investors up to date and to achieve the best possible outcome for our investors.
If you would like to discuss this further or have any questions regarding your investments on Abundance, please do not hesitate to contact us at support@abundanceinvestment.com.
The Abundance team
Overall good - but be aware of the risks
Delighted to support some early stage projects including the very cool prototype tidal power one, some of which have made a good return, others which have faltered. I put a small percentage of my overall savings into this platform, knowing it was higher risk.
Overall I'm up as I spread my risk across multiple projects and also sold off some of the riskier-looking ones on the peer-to-peer marketplace, having done my research.
For those who lost out: Pretty clear if you are getting the sorts of 8-10% interest rates they were offering when banks were offering 1-2% that there was a substantial risk.
Think a challenge may now be with rising interest rates will Abundance still offer value by raising theirs well above what can be got on bank rates?
19 juillet 2023
Avis spontané
In retrospect I wish I'd had nothing to…
In retrospect I wish I'd had nothing to do with Abundance. I've lots of this type of investment, but many of those with Abundance have gone seriously wrong and I've lost substantial capital. I've done much better with other ethical platforms such as Triodos, or by investing directly. So my advice would be steer clear of Abundance.
15 juin 2023
Avis spontané
Abundance has worked well for me
"Your capital is at risk" and Abundance makes this clear.
I try to avoid investing more money than I can afford to lose. I also reduce the risk by taking care not to "put all my eggs in one basket".
Bearing this in mind, I remain content with the operation of the website. All my questions have been answered in a helpful way by Abundance staff.
14 juin 2023
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