Accommodation.co.uk Avis 

Easy to communicate with and quick at getting back to us on issues. Payment simple and never a problem.

Before our tenancy started, we were told that our move in date was preferred to be the 6th of November. But it ended up being the 26th, with not much communication and the reply times were quite slow.

However, since moving in the service from Chelsea and our landlord has been exceptional and things are going very well now.

I would like to highlight Chelsea’s T. excellent support. She was professional, responsive, and very helpful.
When we had a serious issue with the heating, Chelsea was on holiday. During that time, I contacted the agency many times over several days. Although they answered the calls, no one actually helped. I was repeatedly told I would receive a call back, but no one ever did, and I had to keep insisting. The emergency phone numbers were also not answered at all.
As soon as I contacted Chelsea directly, even though she was on holiday, she acted immediately and resolved the issue. I am giving 5 stars on this occasion purely because of Chelsea’s support. While I am very grateful to her, I am disappointed with the agency’s overall handling of the situation.

Very smooth process when transferring property management company. Gabriella was quick to action the points I had. Would highly recommend.

Chelsea is very good, interested and concerned about her clients, understanding. Helpfull and bothered.
She is also a really nice lady.

My partner wrote a negative review already to which accommodation responded saying they’d rectify the situation and make sure all the information on the advert was correct. I came across the advert for the property again today and although it no longer says “bills included” it does now say “reduced” even though the price was raised by £50, wouldn’t trust this company at all they change things as and when they please and put blatant lies in their advertisements. Avoid.

This company let my family a house which was cleverly painted fresh to hide the shocking state of the property. The paint job lasted 2 weeks before huge damp patch appears in one room. Water streaming in another room and several windows so bad there was cleaning product in between panes!
Lorna completely blagged her way in securing the lease knowing full well she was letting a house which I eventually had to get environmental health out to. He was shocked at the state of the property and gave a list to Richard who incidentally emails at 6pm on a Friday night just so he doesn’t need to deal with you again

Apparently landlord too poor to fix the property to a decent standard. I had to pay hundreds of pounds out for items she couldn’t afford. We have since heard this is not her only property in Cumbernauld so letters beware!

Not very professional.
'accommodation.co.uk has flagged your review for containing defamatory content.' They tried to take down my review.

Dishonest and unprofessional - avoid

The property was advertised as all bills included except council tax. During the viewing, Ben (who showed me the house) also confirmed that the bills were included.

Later, John (the owner) contradicted this, saying only the internet was included. When I pointed out the mistake, he ignored my concern and immediately declined my application instead of addressing the misleading information.

This is blatant bait-and-switch behaviour and extremely unprofessional. Do not trust what they advertise or tell you in person.

I have been using Dan in Leeds for the past 1 year and he has been brilliant. Will definitely recommend him.

Great experience! Dan Butcher was very professional. His personal efforts and involvement from start to finish gave us the assurance we needed and help lighten the stress of putting our house on the market for rental. Thank you Dan

Dan was absolutely a star, he stayed consistent contact with me throughout renting process, highly recommend 5 star

Our local agent Gabriella was a great help and always responded to queries quickly. Admin from accommodation.co.uk was very efficient.

Had a really solid experience with Accommodation.co.uk from start to finish. Everything was explained clearly, and whenever I messaged or called, someone got back to me quickly. It made the whole process feel a lot less stressful.

They found good tenants faster than I expected and kept me in the loop the whole way through. No hidden costs, no confusing steps — just a smooth, straightforward service. I’d definitely use them again and recommend them to other landlords.

I recently used Accommodation.co.uk and was genuinely impressed. The whole process was fast and reliable, and I felt looked after from the very beginning. Communication was quick and clear, which made everything so much easier and took away a lot of the usual stress. Overall, it was a smooth experience and I’d happily use them again.

As a landlord based in Manchester, couldn’t recommend enough! They’re fast & reliable! Communication is always clear and they keep me updated without me having to chase. Truly hassle-free service.

Had a very fast and reliable experience great at what they do! Would use them again if needed

As a landlord I've been with the company for a few years. Just been allocated a new property manager, Omer, who is excellent. Answers all my questions prompt and with solutions where appropriate. Wasn't sure I was going to stay with the company but will definitely continue with them now.

I had a very disappointing experience letting a flat in central London. The first tenants were very good with no issues - we had a very good manager Richard who communicated very effectively and was extremely helpful. Things went south after the first 2 years when Richard moved on, the local agent struggled to find tenants and the communication was non-existent with no interim inspections undertaken. The tenants failed to report a leak which led to a repair of thousands of pounds. Even though the agent asked the original tenants to pay for a professional carpet clean when they left (and it looked fine) they failed to ask the same of the next tenants who left the flat in a dirty state and I had to pay £500 for professional cleaning. Missing furniture was also not noted on the check out report. I have continued to receive demands for unpaid council tax and utility bills from when they lived there and the whole experience has been very upsetting. I would never use them again.

Dan was a great agent- from initial inquiry to arranging the viewings there was great communication (responsive and efficient). Great showing of property very informative