We have used this app for about 10 years. My children have learned to save, budget, assess their spending through the reports and have gained an overall appreciation of money. Our next step is to real... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Very good for teaching your children habits of saving, investing, and learning the value of a dollar. The allowance allocation tool is great, as are bite sized lessons. However, just like anything els... Voir plus
L'entreprise a répondu
The app is really easy to use. It helps my 11 year old son keep track of the assigned tasks/chores for his allowance, how much money he has and can spend. It allows him to move funds to savings. If yo... Voir plus
L'entreprise a répondu
The interface is simple to use. The ability to view transactions, get alerts, and transfer money is seamless. The feature side is nice, however, the app lacks in handling fraud or unauthorized purch... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Acorns Early (formerly GoHenry US) is the smart debit card and learning app for kids that teaches them financial wellness and the value of money. Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated allowance, task lists, and gamified educational quizzes and videos. Then they can practice their skills in the real world with their own debit card. All while parents watch and guide with flexible parental controls.
Coordonnées de contact
Etats-Unis
- help@acornsearly.com
- acorns.com/early
4,2
Bien
4 k avis
Demande des avis aux clients
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Les gens ont aussi consulté
Réponse de Acorns Early
Thanks for taking the time to leave your review. We're pleased to hear you're enjoying the app.
The app doesn't work
The app doesn't work. I had no customer support. And I still haven't received my $5.00 back.
15 avril 2026
Réponse de Acorns Early
Hi there,
Thank you for your feedback. We are sorry to hear about your experience.
We can see you contacted us to raise an issue with the app closing and redirecting you to the Google Play Store when logging in. While our agent attempted to troubleshoot the issue, further information was needed to escalate this.
We understand that you have now chosen to close your account, though we’re sorry to see you go. Your remaining $5 balance has been refunded and should reach your stored payment method within 7 - 10 business days from the account closure date.
We’ll also give you a call today to discuss this and see if there’s anything we can do to improve your experience.
Kind regards,
Ella - Acorns Early Supervisor
It’s good so far
It’s good so far. I’m still trying to figure out how the money thing works
14 avril 2026
Réponse de Acorns Early
Hello Candie. We appreciate the kind words. We're a money app that teaches kids core skills in earning, saving, spending and investing. The fee helps us build new features that keep kids learning about money every day! Learn more: https://bit.ly/3EX6NEw
Still waiting for them to delete my…
Still waiting for them to delete my account I tried to make for my son, the whole thing was confusing and I got charged for everything and I still don’t know if there going to keep charging me monthly for something I don’t want.
13 avril 2026
Réponse de Acorns Early
Hi there,
Thanks for taking the time to leave your review. We would like the opportunity to work with you to resolve this.
Using the details provided in your Trustpilot review, I’ve located your Acorns Early account and sent you a follow-up email.
I have also arranged for my colleague to call you after 10am, today to discuss your review. If possible, please review the email ahead of the call.
Alternatively, you can call us at (855) 739-2859. Our team is available Monday–Friday from 9am–8pm EST and weekends from 9am–5pm EST.
Many Thanks,
Catherine
Acorns Early Supervisor
Has helped me a lot with my child I…
Has helped me a lot with my child I brought understanding to what money is about
19 avril 2026
Avis spontané
Réponse de Acorns Early
Hi Hiram! Thank you so much for your 5* review. We're absolutely thrilled to hear that Acorns Early is helping you teach your child about money! - Naomi 😊
My kids love it
18 avril 2026
Avis spontané
Réponse de Acorns Early
Thanks for sharing, Anthony! We’re really happy your family is loving Acorns Early!
Réponse de Acorns Early
Hi Jessica, thanks for taking the time to leave us a 2* review! If we could be free, we would be, we promise! Charging for the service allows us to continue adding and improving features on the app to make our members & their families learn money skills for life. Of course, it's not for everyone, and we respect that, we will also take your feedback on board regarding the sign-up process. Just to add, here's more information on the price structure: https://us.support.gohenry.com/us/s/article/What-subscription-plans-are-available-in-the-Acorns-Early-app
It's easy to use & helps teach kids…
It's easy to use & helps teach kids responsibility and work ethic.
17 avril 2026
Avis spontané
Réponse de Acorns Early
Thank you for your review and for joining us on our mission to make every kid smart with money!
I thought I cancelled this card but it…
I thought I cancelled this card but it still took out $8 and I don't know why. Y'all should make it easier to understand how to cancel everything now I'm over drafted and I was trying to avoid that. I'm not upset or raging but y'all definitely need to improve services
17 avril 2026
Avis spontané
Réponse de Acorns Early
Hi Destiny,
Thanks for taking the time to leave your review. We would like the opportunity to work with you to resolve this.
Using the details provided in your Trustpilot review, I’ve located your Acorns Early account and sent you a follow-up email with some proposed options to help address your concerns.
Please do review this email at your earliest convenience, and let us know if you wish to discuss further. Alternatively, you can call us at (855) 739-2859. Our team is available Monday–Friday from 9am–8pm EST and weekends from 9am–5pm EST.
Many Thanks,
Dan
Acorns Early Supervisor
I love this company it's educational…
I love this company it's educational and it helps to track progress
3 février 2026
Réponse de Acorns Early
Hi Trana! Thanks for the 5* review. It's great to hear that you are finding GoHenry a useful tool for financial education! 😊
Parent Wallet
I dislike how my money has to be in parent wallet to transfer money to my child. I wish I could just put money on her card straight from my personal checking account also, so I didn’t have to have a parent wallet at all.
17 avril 2026
Avis spontané
Réponse de Acorns Early
Hi Sarah! Thank you for your review. We're sorry to hear you're having some trouble with the Parent Balance. If you do need any help at all, please don't hesitate to contact our customer service team: Call us on (855) 739-2859 or email us at help@acornsearly.com - All our services are open between 9am-8pm EST- Monday to Friday, 9am to 5pm EST-Saturday & Sunday.
Working so far
Working so far! Incentivizing kids to save, learn about spending carefully and earn via chores.
15 septembre 2025
Avis spontané
Réponse de Acorns Early
Hi Amy! Thank you for your review. We're so glad to hear you're loving Acorns Early and finding the features helpful for learning valuable money management skills!😊
Ordering tasks would be easier
I wish I could long press and hold to order task.
16 avril 2026
Avis spontané
Réponse de Acorns Early
Hey Nikki, thanks for taking the time to leave us a review! We will pass this feedback onto our internal team.
Réponse de Acorns Early
Hi Renee,
Thank you for speaking with me briefly today.
I appreciate that it may not have been a convenient time to talk. As discussed, the charges on your account relate to your monthly membership fees, and I have sent a follow-up email with further details.
As agreed, my colleague will call you after 3 pm today. If possible, please review the email ahead of the call.
Thank you, and we look forward to speaking with you and answering any further questions you may have.
Catherine
Acorns Early Supervisor
Friendly and convenient
Getting ready for the young adults to learn how to save
16 avril 2026
Avis spontané
Réponse de Acorns Early
Hi Glenn! Thank you so much for your 5* review. It's so lovely to hear you are enjoying our service and features!
It's easy for people to get into your…
It's easy for people to get into your Account
20 décembre 2025
Avis spontané
Réponse de Acorns Early
Hi Shirley, this does not sound right. We are keen to have a further look at this for you. Please give us a call on (855) 739-2859 or email help@acornsearly.com so we can help.
I put money in my account and it was…
I put money in my account and it was use not by me or my son
13 avril 2026
Avis spontané
Réponse de Acorns Early
Thank you for taking the time to discuss your review with me on the phone. It was a pleasure speaking with you.
I am pleased that I have been able to provide some clarity on where the funds have gone and your account has now been closed. I have followed up with an email with some further information and provided confirmation of the cancellation. It goes without saying that we don't wish to lose you as a customer at this time but we hope to welcome you back soon.
Kind regards,
Ella - Acorns Early Supervisor
Good experience.
14 avril 2026
Avis spontané
Réponse de Acorns Early
Hi Jorge, thank you for your five-star review. We appreciate your feedback.
Réponse de Acorns Early
Hi Lauren, thank you for your five-star review. We appreciate it.
Super easy to navigate
Super easy to navigate, my daughter is super excited to have her own money
30 avril 2025
Avis spontané
Réponse de Acorns Early
Hi there! Thank you for your review. We're so glad to hear you and your daughter are loving Acorns Early!😊
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