Acumen Mortgages Avis 

1 257
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Randomly chose this company from Google, i made the right choice, i dealt with Mike Fragan, honestly what a top bloke he dealt with my remortgage and new purchase, he answered all my questions and hel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing service by Acumen. Used them twice now and can not recommend them enough. Mick Kickman has been amazing helping us and keeping us updated throughout and taking time to explain all our options... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Gerry Small - Currently in my new beautiful home and couldn't be happier. Gerry is THE most down to earth person, knows that he's doing, informative & helped us massively along the way to get a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've used acumen for a number of years now and the standard of service remains second to none. On this latest occasion I wished to take some equity out of my house as part of a remortgage. As usual th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. Conseiller financier
  3. Compagnie d'assurance habitation
  4. Courtier d'assurances
  5. Compagnie d'assurance propriétaire
  6. Compagnie d'assurance vie

Écrit par l'entreprise

With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

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A répondu à 50 % de ses avis négatifs

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4,9

Tous les avis

(1 257)

124 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Impeccable customer service and special…

Impeccable customer service and special thanks to Natalie. Quadri

17 mars 2025
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Réponse de Acumen Mortgages

Thank you for your review and for using Acumen!

We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

First time buyer so didn’t know how the…

First time buyer so didn’t know how the process wa but they made it just a breeze! Couldn’t recommend enough

21 mars 2025
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Réponse de Acumen Mortgages

Congratulations on buying your first home!

Thank you for your review, we really appreciate it and hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Acumen Mortgage- Paul Hodgson highly recommended

Acumen Mortgsges and Paul Hodgson have been our financial advisor for the past eight years, primarily helping us navigate the complexities of mortgages. Throughout this time, especially during periods of lower income and financial changes, Paul has been an incredible source of guidance and support.

His extensive knowledge and practical advice have helped us make the right decisions at every stage, ensuring we always had the best possible options. He takes the time to explain everything clearly and is always available to answer questions, making the whole process much less stressful.

We are extremely grateful for his expertise and highly recommend him to anyone looking for a knowledgeable and reliable mortgage advisor.

21 mars 2025
Avis spontané
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Réponse de Acumen Mortgages

Thank you for your review.

We are delighted to hear how Paul has helped and supported you with financial advice over the last 8 years. I have passed your kind words over to Paul, he really appreciates it and is looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

My mortgage application was far from…

My mortgage application was far from straightforward due to my circumstances. However Kieran was fantastic and despite the odds managed to get a mortgage for me. I have already recommended Kieran to a family member

14 mars 2025
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Réponse de Acumen Mortgages

Thank you for taking the time to leave a review, we really appreciate it.

We are delighted to hear how Kieran secured your mortgage and how you have since recommended a family member to Acumen.

We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

All round very good service

All round very good service

6 mars 2025
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Réponse de Acumen Mortgages

Thank you for your review and for using Acumen!

We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

We highly recommend Paul Hodgson from…

We highly recommend Paul Hodgson from Acumen Mortgages. We have instructed Paul on both our our house purchases and house sale over the past 6 years and have always had an amazing experience. Paul is hardworking, gets the best deal for you and genuinely cares about his clients.
The process has been made a lot easier and less stressful with Paul's advise and guidance. Thank you Acumen Mortgages.

7 mars 2025
Avis spontané
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Réponse de Acumen Mortgages

Thank you for your review and for continuing to using Acumen!

We are delighted to hear how Paul made the process easier for you and reduced some of the stress. Paul is looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

We have always received an excellent…

We have always received an excellent service from our Acumen mortgage advisor Richard Montlake. Faultless customer service, responding quickly to our correspondence and he really spends the time to explore and explain the best options available to us. His product knowledge is amazing and he has just recently made the process of additional borrowing stress free and seamless for us. I would recommend to anyone.

6 mars 2025
Avis spontané
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Réponse de Acumen Mortgages

Thank you for your review.

We are delighted to hear how Richard made the process easier for you and reduced some of the stress. Richard is looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Richard Montlake has been doing our…

Richard Montlake has been doing our mortgages since 2017. He’s fantastic always gets the job done smoothly!

3 mars 2025
Avis spontané
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Réponse de Acumen Mortgages

Thank you for your review and for continuing to using Acumen since 2017!
Richard is looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Fast, Efficient and Professional

I started using Acumen since 2018 and my experience has been smooth, easy and fantastic. I started working with Tony and he handed me over to Richard Montlake in 2023 (for my remortgaging) after he retired and since then, Richard has been very amazing/helpful. He’s very thorough, experienced, detailed and understanding, and makes sure that he gets the best deal for me.
This is my second renewal with Richard and he’s done everything before giving me a call to work through the details which only took us less than 7mins (very efficient indeed). I’ll definitely use your company again & again because of Richard and I’m already recommending my friends/family too. Thanks Richard for being so thoughtful and going the extra mile to get things done efficiently for me. 💯☀️

4 mars 2025
Avis spontané
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Réponse de Acumen Mortgages

Thank you for your review and for continuing to using Acumen since 2018!

We are delighted to hear how Richard made the process easy and smooth for you. Richard is looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Fast,simple and easy

Had a great experience using acumen, the whole processed was quick and simple all made easy by Richard Montlake.

All in all i would use them again and will be recommending this company and Richard to all my friends who are looking for a mortgage advisor.

24 février 2025
Avis spontané
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Réponse de Acumen Mortgages

Thank you for your review and for using Acumen!

We are delighted to hear how Richard made the process quick and simple for you and we are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Brilliant 👏 Christian was fantastic

Brilliant 👏 Christian was fantastic

17 février 2025
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Réponse de Acumen Mortgages

Thank you for your review and for using Acumen!

We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Acumen were incredible at securing a…

Acumen were incredible at securing a mortgage deal for me with clear lines of communication throughout. Craig Sanderson in particular was very thorough and sorted everything out perfectly. Recommended! Thank you.

6 février 2025
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Réponse de Acumen Mortgages

Thank you for your review.

I have passed this on to Craig, he really appreciates you taking the time to leave a review and he is looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Everything and everyone was so…

Everything and everyone was so efficient and helpful. Excellent service all round.

3 février 2025
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Réponse de Acumen Mortgages

Thank you for your review, we really appreciate it.

We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Excellent service

Throughout the process Natalie was so approachable, even for any silly doubts.
definitely recommend her.

31 janvier 2025
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Réponse de Acumen Mortgages

Thank you for your excellent review!

We are so pleased to hear how Natalie supported you through the process and you found her to be so approachable. If you require anything further, please do not hesitate to contact us.

We hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 4 sur 5 étoiles

I'm really glad I went with Acumen

I'm a first time buyer and was really apprehensive about the process to apply for a mortgage and what I should be looking for but Carl handled everything and was really understanding with any questions I had. I'm giving 4 rather than 5 stars because I think their inter-department communication could be improved slightly.
For example, when I closed the deal on my property I was told someone would reach out to me about the final payment. Since then someone else did reach out about a different topic and a reminder to pay the final fees but when I asked where I'm paying them in too I've not received any updates.

But this factor shouldn't stop you from going to Acumen, overall they were absolutely brilliant.

30 janvier 2025
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Réponse de Acumen Mortgages

Congratulations on buying your first home and thank you for your review, we really appreciate it.

We are delighted to hear how Carl supported you with the mortgage process and answered any questions you had.

Thank you for letting us know about the issue regarding the fee, this will be passed onto the relevant department and we can make sure we get it right in the future.

We hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Very helpful

Very helpful . Responsive and very supportive i am very very satisfied for the service

24 janvier 2025
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Réponse de Acumen Mortgages

Thank you for your review, we really appreciate it.

We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Spot on

Since Before Christmas 2024 I had the amazing and relaxing experience of working with Paul Hodgson to get my mortgage sorted out. he explained everything and then broke things into simple terms so I could get a general idea and helped every step of the way helping me get my property. I highly recommend Paul and acumen for anyone looking for a mortgage broker

30 janvier 2025
Avis spontané
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Réponse de Acumen Mortgages

Thank you for your review and for using Acumen!

We are so pleased to hear how Paul supported you with securing your mortgage and we are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

We have used Mick on multiple occasions…

We have used Mick on multiple occasions now and the service is always top class. Kept us updated and reassured throughout the whole mortgage process.

30 janvier 2025
Avis spontané
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Réponse de Acumen Mortgages

Thank you for your review and for continuing to use Acumen, we really appreciate it.

We are so pleased to hear how Mick supported you through the mortgage process and we are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Fast

Fast , efficient. Gian is absolute star . Very polite and helpful.

24 janvier 2025
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Réponse de Acumen Mortgages

Thank you for taking the time to leave a review, we really appreciate it.

We are delighted to hear this and we agree that Gian is a star! We hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Great experience with an exceptional timeline with my mortgage application

Working with Sundeep was an exceptional experience. He demonstrated remarkable dedication by completing all the documentation on time, despite the challenges posed by the Christmas holidays. His efficiency and ability to deliver everything within an excellent timeframe were truly commendable, showcasing his professionalism and commitment to quality work.

20 décembre 2024
Avis spontané
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Réponse de Acumen Mortgages

Thank you for your excellent review.

I have passed this over to Sundeep and he really appreciates your kind words. He is delighted to have worked with you and we are hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

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